Telstra TVC-A Quick Start Manual

Voice control additional handset

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Getting to know your
Telstra Voice Control
Additional Handset
Model TVC-A
"Alexa, call Mum."

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Summary of Contents for Telstra TVC-A

  • Page 1 Getting to know your Telstra Voice Control Additional Handset Model TVC-A “Alexa, call Mum.”...
  • Page 2: What's In The Box

    Note This quick start guide is for the Telstra Voice Control Additional Handset, Model TVC-A. To use this handset, it must be paired to the TVC-C base (refer to section 3 "Pairing your Additional handset to the TVC-C Base").
  • Page 3: Getting Started

    Getting Started Remove the battery cover from the back of the handset and insert the rechargeable Ni-MH battery cells supplied. Please note the ‘+’ and ‘-’ markings inside the battery compartment and insert in the correct direction. Slide the battery cover back into place.
  • Page 4: Registering Your Handset

    Registering your Handset Pairing your Additional handset to the TVC-C Base On the base: Press and hold button for more than 5 seconds. You have 120 seconds in which to register a handset. Pair Button On the handset: Select Register. The screen displays Registering and once successful Registered...
  • Page 5: Overview Of The Handset

    Overview of the handset A Ring indicator LED Flashes when the phone rings. B Display For display icons, see “Overview of the handset display” on page 11. C Left soft key / Menu / Select / OK In standby, press to enter the main menu. When Select is displayed on the screen, press to select or confirm the...
  • Page 6 G Scroll down / Volume down Scroll down through lists and menu options. During a call, press to decrease the earpiece and hands-free volume. In standby, press to enter the handset ringer volume setting. When you have entered the handset ringer volume setting, press to decrease the handset ringer volume.
  • Page 7 Overview of the standby screen Status bar Handset name Handset notifications Date and time Left soft key Right soft key information information Status bar icons Signal icon Handset out of range Hands-free on Batteries are fully charged Mute Batteries are partially charged Batteries are running low Missed call Batteries are almost empty...
  • Page 8 Handset Version Time Format You must have allowed access to your contacts in the Telstra Voice app for the contacts list to be available on your Telstra TVC-C handset(s). Caller ID shows you who is calling and includes date and time of calls.
  • Page 9: Navigating The Menu

    Date & time The date and time on your handset device are set automatically during set-up with the Telstra Voice app. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call, thereafter.
  • Page 10: Making Calls

    Making calls Landline calls The Telstra Voice Control Handset gives you direct access to your smartphone contacts. You can now call a contact via your handset using Alexa: 1. Press 2. After the beep, say for example “Call Mum”.
  • Page 11: Making Intercom Calls

    Charges may apply. You can add numbers to the call blocking list as they come through or by using the Call Blocking menu on the Telstra Voice app. A maximum of 1000 numbers can be added to the call blocking list.
  • Page 12: Paging Call

    2. Tap on Settings. Call Blocking. 3. Tap on 4. Scroll to the entry you want to unblock and swipe left. 5. Tap on Unblock to unblock the number. Paging call This feature allows you to locate misplaced handsets. 1. Press on the base.
  • Page 13: Calls List

    Calls list 13.1 Telstra Voice Control calls list Landline calls will be logged in the handset calls list and also in the Telstra Voice app. Calls...
  • Page 14 An alarm, reminder and timer will sound on the handset that it is activated on. Announcements Alexa can make announcements from your Telstra Voice Control Handset to all other compatible Alexa enabled devices on your account. 1. Press 2. After the beep, say for example “Announce dinner is ready.”...
  • Page 15 Things to try – just tap and say: To do this... Say this... Ask Alexa to make landline calls to “Call (Mum).” your contacts or to other numbers “Call (Lucia’s) mobile.” supported by your landline service “Call (Jarred) on her home phone.” provider.
  • Page 16 Alexa Skills “What are your popular skills?” “Let’s play a game.” “Help me sleep.” “Teach me something.” Music & Radio “Play music for cooking.” “What song is this?” “Play pop from the ‘90s.” “Play the station 4KQ on TuneIn.” Audible Audiobooks “Go back.”...
  • Page 17: Answering Machine

    Answering machine Your Telstra Voice Control Handset has a built-in answering machine that can answer and record calls for you when you are unavailable to answer the phone. When the answering machine is turned on, displays on the handset screen.
  • Page 18: Number Of Rings

    Save 4. After the tone, speak clearly to the handset microphone. Press to end the recording. 5. The handset automatically plays back the recorded outgoing message. Delete Record If you are not happy with the recording, press and select option again to re-record.
  • Page 19: Deleting Old Messages

    3. During the message playback, press the keys below to perform the following functions: Turn the playback volume up. Turn the playback volume down. Play previous message. Repeat current message. Play next message. Delete current message. Switch to speakerphone mode. Stop playback and return to standby.
  • Page 20 • Reset the Telstra Voice Control device by removing the batteries from the handset and pressing the RESET button on the base. Wait for around 15 seconds before connecting it again. Allow up to one minute for the handset and base to synchronise.
  • Page 21 Caller Display cannot show the contact name match • Refer to No Caller Display section above. • Check that you have allowed Telstra Voice app access to your smartphone contacts. • Check that the contact can be found in the contacts list.
  • Page 22 Check that you are not too far from the base. • Reset the Telstra Voice Control device by removing the batteries from the handset and pressing the RESET button on the base. Wait for around 15 seconds before connecting it again. Allow up to one minute for the handset and base to synchronise.
  • Page 24 13 22 00...

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