Dell D2719HGF User Manual page 25

Stuck-on Pixels
Brightness
Problems
Safety Related
Issues
Intermittent
Problems
Missing Color
Wrong Color
LCD screen has
bright spots
Picture too dim or
too bright
Visible signs of
smoke or sparks
Monitor
malfunctions on &
off
Picture missing
color
Picture color not
good
• Cycle power On-Off.
• Pixel that is permanently off is a
natural defect that can occur in LCD
technology.
• For more information on Dell Monitor
Quality and Pixel Policy, see Dell
Support site at:
www.dell.com/support/monitors.
• Reset the monitor to factory settings.
• Adjust brightness & contrast controls
via OSD.
• Do not perform any troubleshooting
steps.
• Contact Dell immediately.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and is
secure.
• Reset the monitor to factory settings.
• Ensure that the video cable
connecting the monitor to the
computer is connected properly and is
secure.
• Check for bent or broken pins in the
video cable connector.
• Change the settings of the i-Style
Color in the Color Adjust menu OSD
depending on the application.
• Adjust Red/Green/Blue value under
User Color in Color Adjust menu
OSD.
Troubleshooting
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