Troubleshooting - Instant VORTEX PLUS User Manual

Troubleshooting

Register your product today at instantappliances.com/support/register.
Problem
Black smoke
coming from Air
Fryer
White smoke
coming from Air
Fryer
Air Fryer is
plugged in but
will not turn on
All lights
E1
flash and
a code
appears on
E2
the display
If the problems persist or for any service issue, contact an authorized service
representative at
ticket instantappliances.com/support.
Possible Reason
Using an oil with a low
smoke point
Food residue on the
bottom of the cooking
chamber, or accessories
Faulty circuit or heating
element
Cooking foods with
high fat content, such
as bacon, sausage, and
hamburger
Water is vaporizing
producing thick steam
Seasoning on food has
blown into element
The appliance is not
properly plugged in
Outlet is not powered
Door is open
Broken circuit of the
thermal sensor
Short circuit of the
thermal sensor
support@instantappliances.com
Cancel the Smart Program, unplug the oven and
allow it to cool to room temperature. Choose
a neutral oil with a high smoke point, such as
Virgin or Extra Virgin Olive Oil, Avocado, Canola,
Soybean, Safflower, or Rice Bran.
Cancel the Smart Program, unplug the oven and
allow it to cool to room temperature. Remove all
accessories from the cooking chamber and clean
the area as well as all accessories thoroughly.
Cancel the Smart Program, unplug the oven and
allow it to cool. Contact Customer Care Team.
Note: Do not attempt to repair the appliance.
Avoid air frying foods with a high fat content.
Check drip pan/crumb tray for excess oil or fat
and carefully remove as needed after cooking.
Pat dry moist food ingredients before air frying.
Do not add water or other liquid to cooking
chamber when air frying.
Be mindful when seasoning food.
Spray vegetables and meats before adding
seasoning so they adhere to the ingredients.
Ensure the power cord is plugged into the outlet
firmly.
Plug in another appliance to the same plug to test
the circuit.
Move the Air Fryer to another plug.
Ensure the oven door is closed.
Contact Customer Care Team.
Contact Customer Care Team.
or by creating a support
Try This
27