Taymor CONCIERGE 400 PROFESSIONAL Series User Manual
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Taymor CONCIERGE 400 PROFESSIONAL Series User Manual

Electronic deadbolt
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CONCIERGE 400
PROFESSIONAL SERIES
ELECTRONIC DEADBOLT
IMPORTANT: Before first use,
please read page 19 in the User
Guide for important instructions.
USER GUIDE
06/2016

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Summary of Contents for Taymor CONCIERGE 400 PROFESSIONAL Series

  • Page 1 CONCIERGE 400 PROFESSIONAL SERIES ELECTRONIC DEADBOLT IMPORTANT: Before first use, please read page 19 in the User Guide for important instructions. USER GUIDE 06/2016...
  • Page 2 ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 3: Table Of Contents

    CONTENTS IMPORTANT SAFETY INFORMATION TOOLS NEEDED FOR NEW INSTALLATION COMPONENTS OF ELECTRONIC KEYPAD DEADBOLT DOOR PREPARATION 4 - 8 INSTALLATION 9 - 19 OVERVIEW OF FUNCTIONS CODES INFORMATION PROGRAMMING 1. CHANGE PROGRAMMING CODE 2. ADD NEW USER ENTRY CODE OR SINGLE ENTRY CODE 3.

  • Page 4: Important Safety Information

    3. Do not use any abrasives or chemical products containing alcohol, benzene, hydrochloric acid or nitric acid, and avoid using sharp or abrasive objects to clean this lockset. 4. Do not let any water or liquid into lockset during installation and care processes. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 5: Tools Needed For New Installation

    • CHISEL • HAMMER • 1” (25.4 mm) and 2 -1/8” (54 mm) OR 1-1/2” (38 mm) HOLE BORING KIT • POWER DRILL • 4 - AA ALKALINE BATTERIES OPTIONAL OPTIONAL OPTIONAL OPTIONAL OPTIONAL ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 6: Components Of Electronic Keypad Deadbolt

    FF. 3” Wood Screw K. Latch L. Bottom Plate (Optional) M. Square or Radius Faceplate (Optional) N. Drive-In Collar (not assembled) O. Drive-In Collar (assembled) High Security Strike Plate Q. Screw Hole Cover ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 7: Door Preparation

    Stand so door swings towards you. Align template on centerline and fold template as shown. TEMPLATE CENTERLINE MARK DOOR EDGE APPROXIMATELY 3” TO 6” (75 mm TO 150 mm) ABOVE THE ENTRY KNOB OR LEVER ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 8: Door Preparation

    Select backset. Mark and drill pilot holes as shown. CENTERLINE 2-1/8” OR 1-1/2” (54 mm) (38 mm) 1” (25 mm) BACKSET DRILL 1/8” (3 mm) PILOT HOLE DRILL 1/8” (3 mm) PILOT HOLE ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 9 Use a 2” (51 mm) 6d common nail and press it from inside the 2-1/8” (54 mm) or 1-1/2” (38 mm) hole through the pilot hole to mark centerlines on jamb exactly opposite center of deadbolt latch hole. 2-1/8” (54 mm) ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 10 Chisel 5/32” (4 mm) deep. Faceplate should fit flush. Note: For drive-in latch, simply insert latch. e. Install as shown for appropriate latch type. Ensure bevel faces door jamb. 1” (25 mm) FACEPLATE OUTLINE CHISEL 5/32” (4 mm) DEEP ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 11 PREPARE DOOR JAMB AND INSTALL STRIKE PLATE Door Jamb hole dimensions a. 3/32” (2.5 mm) b. 1” (25 mm) c. 1-1/8” (28 mm) HIGH SECURITY STRIKE PLATE 3/4” (19 mm) SCREWS 3”(76 mm) SCREWS ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 12: Installation

    Latch backset adjustment only needs to be made if your door needs a 2-3/8” (60 mm) backset. Please follow diagrams below as reference. Skip this if your door has a 2-3/4” (70 mm) backset ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 13 (If your door is not a drive-in latch type, please skip this step) COMBINE Note: Reverse the above steps if you need to change the drive-in collar to the faceplate. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 14 3/4” (20 mm) screws that are provided. If you use the drive-in type latch, please tap it in place. DRIVE-IN LATCH LATCH FLUSH BACKSET WOOD BLOCK (NOT INCLUDED) FACEPLATE (SEE PAGE 10 BEFORE INSTALLATION OF 3/4” (20 mm) WOOD SCREWS DRIVE-IN LATCH) ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 15 FOR INSTALLATION INTO 1-1/2” (38 mm) CYLINDER MOUNTING SCREW BORE HOLE: 1. Remove adapter collar by releasing cylinder mounting screw and top mounting post. 2. Once adapter collar is off, reinstall cylinder mounting screw. ADAPTER COLLAR ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 16 INSTALLATION THE BULGED PART OF THE MOUNTING PLATE MUST FACE TOWARD THE DOOR SLIDE CABLE THROUGH THE NOTCH OF THE MOUNTING PLATE ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 17 INSTALLATION KEEP PARALLEL TO THE EDGE OF DOOR SECURE MOUNTING PLATE WITH 1-1/4” SCREW (1) AND 2-1/8” MOUNTING SCREWS (2) (1-1/4” SCREW NOT REQUIRED FOR 1-1/2” BORE HOLE) ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 18 INSTALLATION REMOVE THE INTERIOR COVER BY PUSHING THE THUMBTURN THROUGH INTERIOR GASKET (OPTIONAL) ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 19 INSTALLATION CONNECT THE CABLE INTO CONNECTOR PORT FIRMLY ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 20 INSTALLATION THE CABLE MUST BE ARRANGED AS SHOWN IN THE DIAGRAM ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 21 INSTALLATION INSERT 5/16” (8 mm) SCREW (2) AND TIGHTEN SCREW HOLE COVER INSERT 13/16” (20 mm) SCREW (1) AND TIGHTEN ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 22 NOTE: 1. The lockset will perform automatic bolt direction determination. 2. The product is ready for use when automatic bolt CAUTION direction determination is Please use four alkaline batteries completed. for better performance. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 23: Overview Of Functions

    # BUTTON 1. Represents “enter” when in programming mode. MECHANICAL KEYWAY OVERRIDE 1. To unlock the lockset by a valid key. FUNCTIONS CONTINUED ON NEXT PAGE ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 24: Codes Information

    A single entry code is set up by the programming Single-entry Code: 4 digits 4 sets code and can only be used once to unlock the lockset. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 25: Programming

    STEP 3 STEP 4 Programming Programming Code (4-8 digits) Code (4-8 digits) The lockset will exit the programming mode and resume to the stand-by status if no input is made in 10 seconds. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 26: Add New User Entry Code Or Single Entry Code

    STEP 4 Single Entry Single Entry Code (4 digits) Code (4 digits) The lockset will exit the programming mode and resume to the stand-by status if no input is made in 10 seconds. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 27: Enable/Disable The Guiding Code

    Press (SET) for 1 second STEP 2 STEP 3 STEP 4 TURN OFF TURN ON The lockset will exit the programming mode and resume to the stand-by status if no input is made in 10 seconds. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 28: Delete User Entry Codes

    FUNCTION CODE STEP 2 STEP 3 STEP 4 Delete all user codes The lockset will exit the programming mode and resume to the stand-by status if no input is made in 10 seconds. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 29: Enable/Disable Vacation Mode

    Press (SET) for 1 second STEP 2 STEP 3 STEP 4 TURN ON/ENABLE TURN OFF/DISABLE The lockset will exit the programming mode and resume to the stand-by status if no input is made in 10 seconds. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 30: Volume Control

    STEP 1 4 5 6 7 8 9 Enter preset programming code 1-2-3-4-5-6-7-8 or current programming code Press (SET) for 1 second STEP 2 STEP 3 0 - (TURN OFF) 1 - (TURN ON) ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 31: Set Up Auto-Lock Time Delay

    STEP 2 STEP 3 STEP 4 ENTER NEW NEW AMOUNT AMOUNT (10-99) The lockset will exit the programming mode and resume to the stand-by status if no input is made in 10 seconds. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 32: Enable/Disable Auto-Lock Function

    Press (SET) for 1 second STEP 2 STEP 3 STEP 4 TURN OFF TURN ON The lockset will exit the programming mode and resume to the stand-by status if no input is made in 10 seconds. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 33: Restore Factory Setting

    4. Please change the programming code and add a new user entry code immediately before operating the lock. Remove one battery Press and hold SET button while inserting the battery back. Hold the set button until long beep has finished. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 34: How To Lock/Unlock The Lockset

    If guiding code is disabled after disabled (see page 25 4 consecutive To Unlock for function code 22), incorrect entries. (Optional) proceed to step 3. Touch → screen To Lock → To Unlock → To Lock ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 35: Security Mode

    SECURITY MODE 1. The keypad will be automatically deactivated for 5 minutes after 4 unauthorized entry attempts. 2. The deadbolt can be locked or unlocked by a valid traditional key under security mode. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 36: Troubleshooting Guide

    B. Feel a bump 1. Please execute lock & unlock function to while turning allow the motor to reposition itself again. the thumbturn 2. Redo the Automatic Bolt Direction Step or the key. (page 19). ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 37 C. Programming 1. Please refer to page 31 in this installation code cannot be booklet to restore factory setting and changed. reprogram all codes. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 38 3. The new user code will not be accepted when the capacity if full. Try to delete any or some existing user codes and then add new one(s) again. A user code must be 4 to 8 digits. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 39 I. Lockset is 2. The batteries are getting low if the battery unable to keeps flashing, please replace with four new reset. batteries for the best performance (alkaline batteries only). ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 40 1) Make sure the bolt is in the retracted code and unlocks position. when I touch the 2) Do not have any key in the lock cylinder. screen. 3) Make sure the torque blade is inserted horizontally. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.
  • Page 41 3) Make sure the torque blade is inserted horizontally. If the lock appears to be damaged or does not function properly, please contact Taymor Customer Service. taymor.com will provide you with contact phone numbers. ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 42: Information Page

    2. Keep a written copy of all valid user entry codes in a safe place. (You may use the table below to record your information) 3. You are advised to re-program all codes if you lost any security information in the table. NAME USER CODE PROGRAMMING CODE ® REGISTERED TRADEMARK OF TAYMOR INDUSTRIES LTD.

  • Page 43: Warranty

    Electronic components of this lock are limited to 1 (one) year from the date of purchase. Taymor will replace free of charge, during the warranty period, any part that fails to meet the...

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