StarTech.com SV565HDIP User Manual
StarTech.com SV565HDIP User Manual

StarTech.com SV565HDIP User Manual

Hdmi kvm over ip extender, 4k 30hz, 328ft. (100 m)
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HDMI® KVM Over IP Extender | 4K 30Hz | 328
ft. (100 m)
Actual product may vary from photos

User Manual

SKU#: SV565HDIP
For the latest information and specifications visit
www.startech.com/SV565HDIP
Manual Revision: 10/03/2019

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Summary of Contents for StarTech.com SV565HDIP

  • Page 1: User Manual

    HDMI® KVM Over IP Extender | 4K 30Hz | 328 ft. (100 m) Actual product may vary from photos User Manual SKU#: SV565HDIP For the latest information and specifications visit www.startech.com/SV565HDIP Manual Revision: 10/03/2019...
  • Page 2: Compliance Statements

    This manual may make reference to trademarks, registered trademarks, and other protected names and/or symbols of third-party companies not related in any way to StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual...
  • Page 3: Safety Statements

    • I cavi (inclusi i cavi di alimentazione e di ricarica) devono essere posizionati e stesi in modo da evitare pericoli di inciampo, rischi di scosse elettriche o pericoli per la sicurezza. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 4: Warning Statements

    • Make sure to assemble this product according to the instructions. Failure to do so might result in personal injury or property damage. • Never use this product if parts are missing or damaged. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 5: Table Of Contents

    Installation ....................12 Point to Point .............................. 12 LAN Connection ............................13 Optional Installation ................14 Installing the Rubber Feet ........................14 Connecting a Microphone ........................14 Connectivity Diagrams ................15 To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 6 Changing Casting Mode ......................... 40 Configuring Video Over IP ........................42 Configuring USB Over IP ......................... 44 Configuring Serial Over IP ........................46 Frequency Asked Questions (FAQ) ............48 To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 7: Product Diagram

    Product Diagram Transmitter Front F2 Button F1 Button IR In Connector Mic Out Port Rotary Dip Switch Serial Port 2 Serial Port 1 Serial Port 2 IR Out Connector To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 8: Transmitter Back

    Transmitter Back Network Status LED RJ45 Port HDMI Lock Screw Audio Embed Switch Power Port Reset Button HDMI Port 3.5 mm Audio Port USB-B Port To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 9: Receiver Front

    F2 Button Rotary DIP Switch F1 Button Serial Port 1 IR IN Connector Serial Port 2 Microphone In IR OUT Connector Port USB-A Port Resolution Switch USB-A Port To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 10: Receiver Back

    Receiver Back Network Status Recessed Reset Button RJ45 Port HDMI Port HDMI Lock Screw 3.5 mm Audio Port USB-A Port USB-A Port Power Port To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 11: Product Information

    Note: All connected output displays must be HDCP compli- ant, when the video sources are HDCP compliant. The Video Source Signal will drop if the system detects non HDCP Display Devices, when an HDCP Video Source. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 12: Rotary Dip Switch

    Screwdriver into the Rotary Dip Switch Slot and adjust the Rotary Dip Switch to the desired channel. Note: Set the Transmitter and Receiver to the same Ro- tary Dip Switch channel. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 13: Setting The Rotary Switch When Using A Video Wall

    Transmitter and the other end into an AC Electrical Outlet. Receiver Connect a USB Device (Keyboard and/or Mouse) to the USB-A Ports (2) on the Receiver. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 14: Lan Connection

    Note: Your router must support IGMP snooping and Jumbo Frames. Please refer to your network switch or router docu- mentation to ensure IGMP snooping and Jumbo Frames are supported and enabled. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 15: Optional Installation

    Receiver. Connect a 3.5 Audio Cable to the Microphone Out Port on the Transmitter and the other end to the Audio Input Port on the Audio Device. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 16: Connectivity Diagrams

    Point-to-Point Application Computer Computer Computer Computer Computer HDMI SV565HDIP SV565HDIP CAT. 5e/6 LAN Application Computer Computer Computer Computer Computer Computer  HDMI SV565HDIP SV565HDIP CAT. 5e/6 CAT. 5e/6 To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 17: Operation

    Transmitter or Receiver, to switch to Anti Dither Adjustment Mode Level 1. Push and hold the F2 Button for a second time will change from Level 1 to Level 2. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 18: Rebooting The System

    Push the Reset Button once on either the Transmitter • or Receiver, to reboot the system. (The system can also be rebooted using the Web Interface, see Rebooting the Transmitter and/or Receiver section). To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 19: Led Indicators

    Solid Blue: Indicates that the Transmitter and Receiver are linked. Flashing Green and Blue: Indicates that the Transmitter and Receiver are linked but there is no video source. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 20: System Configuration

    Locating the IP Address Accessing System Configuration Navigate to a web browser and enter either the Transmitter’s or Receiver’s IP Address in the address bar. Press the Enter key. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 21: Checking Version Information

    From the System screen, click on the Version Information tab. The Version Information tab will appear listing the version information of the Transmitter or Receiver. Version Information Screen To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 22: Updating The Firmware

    Note: Before updating the firmware ensure that the Trans- mitter and Receiver are not currently in use. From the System screen, click on the Update Firmware tab. Update Firmware Tab The Update Firmware tab will appear. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 23: Firmware Update

    Notes: If the select file is not the correct file type a warning message will appear indicating that the file type is incorrect. Losing power during the firmware update may brick the unit. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 24: Resetting The Transmitter And/Or Receiver To Factory Default Settings

    Note: You can perform the firmware update from either the Transmitter or Receiver. Resetting the Transmitter and/or Receiver to Factory Default Settings From the System screen, click on the Utilities tab. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 25 Utilities Tab The Utilities tab will appear. Utilities Tab Click on the Factory Reset button. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 26: Rebooting The Transmitter And/Or Receiver

    The unit (Transmitter or Receiver) will reboot, resetting the unit to factory settings. Rebooting the Transmitter and/or Receiver From the System screen, click on the Utilities tab. Utilities Tab The Utilities tab will appear. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 27: Edid Settings (Receiver Only)

    Utilities Tab Click the Reboot button. The unit (Transmitter or Receiver) will reboot. EDID Settings (Receiver Only) From the System screen, click on the Utilities tab. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 28 Utilities Tab The Utilities tab will appear. Utilities Tab To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 29: Entering A Console Api Command

    Click the Apply button to apply the EDID changes. Entering a Console API Command From the System screen, click on the Utilities tab. Utilities Tab The Utilities tab will appear. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 30 Click the Apply button to execute the API command. The Output field will return command values. Note: A note will appear at the top of the screen indicating that the command was applied. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 31: Viewing Statistics

    State Machine: List the current state of the unit • (Transmitter or Receiver) Network: Displays the current network settings. • Video: Displays the current EDID settings and local video • output. Statistics Tab To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 32: Basic Video Wall Configuration

    The following options will be under the Basic Setup section on the screen: Bezel and Gap Compensation: Allows you to fill out the • dimensions of the first monitor in the video wall. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 33 VH: Enter the view height (height of the screen) of the • first monitor in millimeters. Wall size and Position Layout: Allows you to enter the • number of monitors used in the video wall. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 34 0 and the second monitor should be 1. Show OSD: Selecting this check box will place a • number of each of the connected displays. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 35: Advanced Video Wall Configuration

    From the System screen, click on the Video Wall tab, along the top of the screen. Video Wall Tab Select the Advance Setup section on the screen. The Choose Control Target section will appear. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 36 Select all connected monitors Select a specific column Select a specific row When you have selected a control target you can adjust the following on the Control Options section: To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 37 Stretch Type: Allows you to select a image stretch type • e.g. Fit In (fit to screen). Clockwise Rotation: Allows you to rotate the image • clockwise. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 38 Vertical Scale Up: Allows you to scale the display up by • pixels/row count. Click the corresponding Apply button after you have made a change to specific field. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 39: Setting An Ip Address

    Setting an IP Address From the System screen, click on the Network tab along the top of the screen. Network Tab The Network screen will appear. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 40 Static: Allows you to manually assign an IP Address to the • unit. If you selected Static, enter the IP Address, Subnet Mask, and Default Gateway in the corresponding fields. Click the Apply button to apply IP changes. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 41: Changing Casting Mode

    Changing Casting Mode From the System screen, click on the Network tab along the top of the screen. Network Tab The Network screen will appear. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 42 It is also recommended that you select the AutoSelect USB Operation Mode checkbox. Click the Apply button. Reboot the unit (Transmitter or Receiver) in order to apply the new settings. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 43: Configuring Video Over Ip

    Configuring Video Over IP From the System screen, click on the Functions tab, along the top of the screen. Functions Tab The Functions screen will appear. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 44 Maximum Frame Rate: Allows you to select a Frame Rate • percentage. Use the slider to select a percentage min = 2% max = 100% Click the Apply button and reboot the Receiver to apply the changes. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 45: Configuring Usb Over Ip

    From the System screen, click on the Function tab, along the top of the screen. Functions Tab The Functions screen will appear. On the USB Over IP section on the screen, the following options will be listed: To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 46: Operation Mode

    K/M Over IP: deselect the check box if the connected • mouse, keyboard, and touch pad are not working. Click the Apply button and reboot the unit (Transmitter or Receiver) to apply changes. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 47: Configuring Serial Over Ip

    From the System screen, click on the Function tab, along the top of the screen. Functions Tab The Functions screen will appear. On the Serial Over IP section on the screen, the following options will be listed: To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 48 Stop Bits: Select a Stop Bit from the drop down list (1 or • 2). A stop bit is an error check used to check a baud rate or byte length mismatch. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 49: Frequency Asked Questions (Faq)

    Microphone port. You will have to change to Unicast mode for the • microphone port to work. See the Changing Casting Mode section for further details. To view manuals, videos, drivers, downloads, technical drawings, and more visit www.startech.com/support...
  • Page 50: Warranty Information

    Limitation of Liability In no event shall it be the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product.
  • Page 51 StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.

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