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AB()UTSERVICE
Do not attempt to service this applianceyourself
you knowwhat causedthe problem. Always replace
unless directed to do so in this manual or the chart
a blown fuse with one of the correct amperage, do
below. Referall other servicing to a qualifiedservicer
not use a substitute.
or call us at 1-800-688-1100
• Always disconnect powerto unit before any servicing
• Locate and mark circuit breaker or fuse. Never
by trippingcircuit breaker to the OFF position or by
replace a blown fuse or reseta circuit breaker until
removingthe fuse.
TROUBLESHOOTINGCHART
Part or all of
1. Range is disconnectedfrom power
1. Check to be sure plug is securelyinserted into
appliance does not
or is loosely connectedto power,
wall receptacle•
operate.
2. Tripped circuit breaker or blown
2. Check or re-set circuitbreaker.Check or replace
fuse.
fuse.
3. Power supply has been interrupted.
3. Wait until power has been restored.
4. Surface or oven controls not set
4. See page 8 for setting surface units; see pages
properly.
10, 11 and 12for setting oven control.
5. Oven door left in locked position
5. Unlock oven door.
after clean cycle.
6. Oven set for delayedcook or clean.
6. Cancelprogram. See page 11.
Surface or oven
1. Range is disconnected from power
1. Check to be sure plug is securely inserted into
elements fail to
or is looselyconnectedto power,
wall receptacle.
operate or heat food.
2. Tripped circuit breaker or blown
2. Check or re-set circuit breaker. Check or replace
fuse.
fuse.
3. Power supply has been interrupted.
3. Wait until power has been restored.
CANADIAN MODEL
4. Surfaceor ovencontrols not set
4. See page 8 for settingsurface units; see pages
ONLY: T herightfront
properly.
10, 11and 12 for setting oven control.
element o nthe
5. Surface element is not properly
5. See page 9 for instructions on howto replace
smoothtop maynot
installed,
surface element.
operate duringa clean
6. Oven was not set to correct
6. Set oven to temperature recommendedin recipe.
operation. Thisis normal
temperature.
7. Oven was set for delayed cook.
7. Cancel program and reset.See page 11.
8. Oven was not preheatedproperly.
8. Allow oven to preheat until PREHEATindicator
turns off and a beep is heard. Then place food in
oven.
9. Defective part.
9. Have authorized servicer replace part.
Smoothtop cooktop.
• Tiny scratches or
1. Coarse particles (dust,salt, sand)
1. Tiny scratches are not removable and do not
abrasions
between cookware and cooktop,
affect cooking. In time, the scratches will become
incorrect cleaner.Sliding glass or
less visible. Be sure cookware bottom and
metal pan acrosstop. Using
cooktopare clean before use. Use cookware with
cookwarewith rough bottoms,
a smooth, non-scratchJng bottom. Do not slide
cookwareacross cooktop.
Metal-marks
2. Sliding or scraping metal pans or
2. Do not slide metal object across cooktop. When
j
oven racks across cooktop,
cool,clean with Cooktop Cleaning Creme.
3. Brownstreaks
3. Boilovers, incorrectcleaner, used
3. Clean up boiloverbefore reusingthe cooktop. Be
and specks
soiled cloth or sponge, soiled
sure cookware, especially bottoms, are clean and
cookware,
dry.
4. Areas of discolor-
4. Mineraldeposits from water and
4. Use cookware with bottoms that are clean and
ation with a metallic
foods,
dry. Use correct heat setting to prevent boilovers.
sheen
5. Pitting or flaking
5. Sugary boiloversfrom sugarsyrups,
5. Use correct heat setting and large enough pan.
candy,jams, jellies, dessert sauces,
Watch cooking operationto preventboilovers or
etc.
spattering.
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