Product Introduction - Timex FamilyConnect User Manual

Product Introduction

Be There, Even When You're Not . . . with the Timex ®
FamilyConnect™ cellular-connected
watch for kids.
Two-Way Calling
Stay connected with voice calls to and from the watch with approved contacts set in the Timex
FamilyConnect app.
Real-Time Location Sharing
See your child's location in real-time on a map in the app. Set safe zones in the app and get alerts
when your child enters or leaves each zone.
NOTE: Safe Zone updates are based on the location frequency set in the mobile app.
Voice & Instant Messaging
Communicate quickly with recorded voice messages, typed or preset instant messages.
SOS Alerts
If the child needs to connect immediately, press and hold the SOS button for more than three
seconds. The watch will call the parent and send alert messages to the parent and all designated
guardians. This function is just a way of notifying applicable contacts, and it does not access
emergency 9-1-1 service.
NOTE: Calls to 9-1-1 are supported through the watch's contact list.
Private Secure Network
No spam. No strangers. Your child's smartwatch can only communicate with approved contacts that
you set up with the Timex FamilyConnect app.
CAUTION
If the watch is inside a building or at a place where GPS reception is compromised, the child's
location may not be indicated precisely. Location accuracy is affected by the availability of GPS
signals, Wi-Fi database triangulation and cell tower location.
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