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Troubleshooting
You can correct most problems yourself. For more
support go to www.sonyericsson.com/support, see
the Important information guide or contact your network
operator.
Remove the SIM card before handing your phone
in for repair.
The phone turns itself off
Restart the phone or do a master reset.
To restart the phone
1
Turn the phone off and remove the battery cover.
2
Remove the battery and put it back in place.
3
Replace the battery cover and turn the phone on.
To perform a master reset
1
From standby select
>
Master
2
Select
Reset settings
to settings or
settings, all contacts, messages, personal data, and
content you have downloaded, received or edited.
3
Select Continue.
This is the Internet version of the User's guide. © Print only for private use.
Menu
reset.
to delete your changes
Reset all
>
Settings
to delete your changes to
>
General
36
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