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Faults and what to do about them
en
Faults and what to do about them
Faults
Water is leaking from the
appliance.
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
The door will not open.
The program will not
start.
The drum briefly jerks or
judders after the program
has started.
The washing water is not
being pumped away.
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
The machine spins the
drum back and forth sev-
eral times.
The program is taking
longer than usual.
The length of the program
changes during the wash
cycle.
*
Depending on the model
40
Cause/remedy
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
■
Have you pressed the I button?
■
Is the tap turned on?
■
Could the filter be clogged? Clean the filter. ~ Page 37
■
Is the supply hose kinked or trapped?
■
The safety function is active.
■
Note:
For safety reasons, the washing machine door remains locked when
the water level or temperature is high (see ~ "Cancelling the programme"
on page 32) or while the drum is rotating.
Is the childproof lock w active? If so, deactivate it. ~ Page 31
■
Is - - - (Rinse Stop = no final spin) selected? ~ Page 32
■
Can the door only be opened by the emergency release? ~ Page 38
■
Have you pressed the I button? ~ Page 31
■
Is Ready in selected?
■
Is the door closed?
■
Is the childproof lock w active? If so, deactivate it. ~ Page 31
■
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
Is - - - (Rinse Stop = no final spin) selected? ~ Page 32
■
Clean the drain pump. ~ Page 36
■
Clean the drain pipe and/or the drain hose. ~ Page 37
■
Not a fault – the water is below the visible area.
Not a fault – the unbalanced load detection system has interrupted the spin
■
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
Is Less Ironing* selected? ~ Page 28
■
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is eliminating an imbalance.
Not a fault – the unbalanced load detection system is eliminating an imbal-
■
ance by repeatedly redistributing the laundry.
Not a fault – the foam detection system is active; this adds an additional
■
rinse cycle.
Not a fault – the program sequence is optimised for the specific washing pro-
cess. This may change the program duration shown on the display panel.
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