Plustek MobileOffice D28 User Manual
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Plustek MobileOffice D28 User Manual

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Installation
Usage & Maintenance
Troubleshooting

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Summary of Contents for Plustek MobileOffice D28

  • Page 1 Installation Usage & Maintenance Troubleshooting...
  • Page 2 © 2006. All rights are reserved. No portion of this document may be reproduced without permission. All trademarks and brand names mentioned in this publication are property of their respective owners. While all efforts have been made to ensure the accuracy of all contents in this manual, we assume no liability for errors or omissions or by statements of any kind in this manual, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause.

  • Page 3: Table Of Contents

    Table of Contents ....................1 NTRODUCTION How to Use This Guide....................1 Conventions of This Guide ....................2 A Note about Icons ....................... 2 Safety Precautions...................... 2 System Requirements ....................3 Box Contents ......................4 The Scanner’s Features ..................... 4 Product Information ....................5 I.
  • Page 4 Calibrating the Scanner ...................... 32 Usage & Maintenance Tips..................33 A: T ................ 34 PPENDIX ROUBLESHOOTING Scanning Problems....................34 Common -How-to- Questions ................... 37 B: S ................39 PPENDIX PECIFICATIONS C: C ..........40 PPENDIX USTOMER ERVICE AND ARRANTY Statement of Limited Warranty ................. 40 FCC Radio Frequency Statement................

  • Page 5: Introduction

    3) By printing out and mailing the registration card directly to the Plustek office nearest you. See the last page of this user’s guide for a complete list of Plustek offices worldwide. As a registered customer, you will receive customer support, new product information and software upgrades.

  • Page 6: Conventions Of This Guide

    Chapter II describes how to use, maintain and clean your scanner. Appendix A contains technical support information that can help you solve simple problems. Before calling for help, please read through Appendix A: Troubleshooting. Appendix B contains the Specifications of the scanner you purchased. Appendix C contains our limited warranty agreement and FCC statement concerning the product.

  • Page 7: System Requirements

    ii. Wait for 1-2 hours before removing this device from the bag. 2. Do use the USB cable provided with the scanner. Use of other cable may lead to malfunction. 3. Avoid using the scanner in a dusty environment. Dust particles and other foreign objects may damage the unit.

  • Page 8: Box Contents

    Box Contents 1. Scanner 2. USB Cable 3. AC Adapter 4. Calibration Sheet 5. Soft, lint-free cloth 6. Memo Sticker 7. Quick Guide 8. Setup/Application CD-ROM The Scanner’s Features packing Save the box and materials in case you need to transport this scanner in the future. The product packaging can be recycled.

  • Page 9: Product Information

    1. USB port: It connects the scanner to a USB port on your computer by the included USB cable. 2. Guide Paper Return: Adjust the orientation cover up or down, you can choose the horizontal or vertical paper output as desired. 3.

  • Page 10: Chapter I. Installing The Scanner

    Chapter I. Installing the Scanner Before installing your scanner, please verify that you have all of the proper components. A list of the package contents is provided in the Box Contents section of this guide. Software Installation Requirements Your scanner comes with the image-editing software, OCR software, document management software, the scanner’s driver, and the DigiDoc software.

  • Page 11: Installing And Setting Up The Scanner

    USB interface card to add USB capabilities to your computer. Installing and Setting up the Scanner Please follow the step-by-step procedures described below to install the Plustek scanner. 1. Plug the square end of the included USB cable to the USB port of the scanner.

  • Page 12: Step 2. Installing The Software

    connected to the USB port in your computer. Next, connect the scanner to the USB hub. Note: If you do not have a USB port available, you might need to buy a USB port. 1. If the USB components on your computer are functioning correctly, they will automatically detect the scanner causing the “Add New Hardware Wizard”...
  • Page 13 a. Select “Locate and install driver software (recommended)” when the “Found New Hardware” window is displayed. b. Click on the [Continue] button when the “User Account Control” dialog pops up. c. Insert the Setup/Application CD-ROM, included with your scanner, into your CD-ROM drive when the system prompts you “Insert the disc that came with your USB Scanner＂，...

  • Page 14: Step 3. Testing The Scanner

    The following test procedure checks to see if the scanner is properly functioning with your computer and the scanning software. Before testing your scanner, double check to make sure that all connections are securely fastened. To properly test your scanner, please perform the following steps: 1.

  • Page 15: Installing Additional Software

    The rectangular end of the USB cable is plugged into the back of your computer. If you deviated from the installation procedures defined in this manual, please unplug the USB cable from the scanner and reinstall the software from the CD-ROM. To reinstall your scanner’s software, click “Start”, “Run”, then type “D:\Install (where D represents the letter of your CD-ROM drive)”.

  • Page 16: Chapter Ii. Usage And Maintenance

    Chapter II. Usage and Maintenance Your scanner accepts documents as small as business cards and as large as Legal size documents. However, some software programs have limitations as to the information they can handle. The capacity of the computer’s memory and free space on your hard drive can also limit the physical size of the document that you scan.

  • Page 17: Digidoc

    DigiDoc You may configure the scanning properties for each individual scanner button within the DigiDoc window. There are two ways to access the DigiDoc window: Double-click the DigiDoc icon in the Windows system tray. Single-click or right-click the DigiDoc icon in the Windows system tray, and then choose Setting in the pop-up menu that opens.

  • Page 18: Configure Program Function

    PDF (only for “Pro” or “ Corporate” scanner model) BCR (only for “Pro” or “ Corporate” scanner model) 1. Suppose you select the LED1 tab for your first configuration, and select Program (File or Email) from the Categories drop-down menu. Note: Only if you select Program from the Categories drop-down menu, will the Properties option be enabled, and then you can add other image editing software.
  • Page 19 Note: Only if you select Text from the Scan mode drop-down menu, will the Drescreen option be unable. 3. If you want to simplex scan, please click the Front Side or Rear side tab to define which card or document side to scan. 4.

  • Page 20: Configure Print Function

    5. Click Remove button to remove the option you have created, if necessary. 6. Click Close to accept the changes and close the window. 1. Suppose you select the LED3 tab for your next configuration, and select Print from the Categories drop-down menu. 2.
  • Page 21 1. Suppose you select the LED2 tab for your next configuration, and select PDF or OCR from the Categories drop-down menu. Select Readiris or FineReader from the Properties drop-down menu. Thanks to the program settings of these 2 functions have analogies with each other;...

  • Page 22: Configure Bcr Function

    Note: Only if you select PDF from the Categories drop-down menu, will the Include graphics and Merge lines into paragraphs options be unable. When you select OCR, Create bookmarks will be unable. b. When FineReader is selected from the Properties drop-down menu, you can just select the desired language from the Primary Language drop- down menu.
  • Page 23 Note: Once BCR was selected, the Properties, Page Size, and Descreen options are unable because the BCR software is specially used for scanning business card. 2. Select the proper settings from the Scan mode, Resolution as desired. 3. The steps 3 to 4 please refer to the same steps of the section “Configure Program Function”...

  • Page 24: Scanning

    Scanning Your scanner is equipped with three function buttons designed to make your scanning experience more convenient and efficient. With simply one touch of the button, you can easily simplex or duplex scan your images within 2.2 seconds. 1. LED Function Button 2.

  • Page 25: Card Scanning

    This is the special design for plastic card scan. Besides any A4 or legal size documents, the scanner can insert 1.2mm thickness plastic card for scan. Plastic cards can include emboss/credit card, driver license, ID card, medic-care or any membership cards.

  • Page 26: Document Scanning

    (e.g. File, Program, PDF, OCR, E-mail, or Printer) Business card scanning (only for MobileOffice D28 Corporate) To scan the business card, please follow the steps: 1. Make desired adjustments in DigiDoc window for BCR function, and then horizontally load the business cards, insert the card toward the center of the scanner until the card being grabbed by the scanner.

  • Page 27: Functions Features

    Horizontal output is suitable for business card, credit card and other plastic card, thick page and calibrate paper. Vertical output is suitable for the general document and image. Attention Functions Features The section introduces all of the options in the DigiDoc window. We will describe them by different function you select from the Categories drop-down menu.
  • Page 28 Descreen - applies filtering to images that contain moiré patterns (or herringbone). A moiré pattern is created from scanning pictures in magazines, or printed material that use color dithering. The descreen filter is not needed when scanning original photographs or black and white images and text, but is recommended when scanning any printed color graphics, such as a page from a magazine, in order to remove the unsightly interference patterns which may occur.

  • Page 29: Pdf/Ocr Function

    Save - This setting is for saving the scanned image(s) to a specified folder for further management. Clicking the Browse button to choose a destination folder, you may view, edit, or manage the scanned images later in a more efficient way. Properties –...
  • Page 30 Send by e-mail - Send the result to a MAPI-based e-mail program (i.e. Outlook, Eudora...etc) as attachment. (This option will be enable unless the Readiris selected.) Save all pages to one file - This feature is to save all images to a defined file. Save each page as a separate file –...

  • Page 31: Print Function

    Printer - This pull-down menu contains all the printers the have been installed in Windows. Simply click on the down-arrow at the right of the box and choose the printer you wish to use. (Only if you select the Copy from the Purpose drop-down menu, will the option be enabled.) If the printer you wish to use does not appear in the pull-down list pf printers, then it is not installed in Windows.

  • Page 32: Auto Deskew

    You'll find this option useful when you find the scanned image slanted. Tick the box of this option and rescan the image; the DigiDoc program will automatically straighten the skewed image(s). Clicking this button resets the values of all settings of this function to their default values.

  • Page 33: Status Indicator

    inch when an image is halftoned. Halftoning is the process of breaking the image down into a series of dots to reproduce continuous-tone art when printing on a press. A general rule when printing in one of these two manners is to scan one and a half to two-times the amount of the line screen.
  • Page 34 If you prefer not to see this reminder message again, you may: Check the box of “Do not show this message again” within this message window, and then click “OK” button. Click on the DigiDoc icon located on the Windows system tray. Uncheck “Enable Warning”...

  • Page 35: Clean And Maintenance

    Clean and Maintenance Your scanner is designed to be maintenance-free. However, constant care and maintenance can keep your scanner working smoothly. Clean the Scanner Paper powder, dust, ink and toner from paper being scanned may make the inner scanner dirty, which leads to poor image quality or document-feeding errors. Often clean your scanner could ensure your scanning better efficiency.

  • Page 36: Calibrating The Scanner

    Do not spray cleaner directly onto the scanner glass. Excess liquid residue may fog or damage the scanner. Attention 4. Wait for cleaned areas to dry completely. 5. Press down the revolt bracket until it snaps back into place. Calibrate the scanner if colors appear in areas that should be white, or colors of the scanned image and the original vary a lot.

  • Page 37: Usage & Maintenance Tips

    2. Click on the DigiDoc icon located on the Windows system tray. 3. Click “Calibrate” from the menu that pops up. 4. The scanner pulls the calibration sheet through the scanner, which completes this scanner calibration. Usage & Maintenance Tips To keep your scanner working smoothly, take a moment to review the following usage &...

  • Page 38: Appendix A: Troubleshooting

    Appendix A: Troubleshooting Scanning Problems Most problems are easily solved, and some of the most common questions and their recommended solutions are listed below. Symptom: After following the installation instructions, my computer cannot find the scanner. Cause 1: Your software may have not been successfully installed. Solution 1: Please insert the CD-ROM and reinstall the scanner software.
  • Page 39 Cause 2: You are scanning at a high resolution (DPI). Solution 2: Reduce the resolution. Symptom: The scanned document comes out as strange characters on the screen after the OCR process is completed. Cause 1: Text page was scanned upside down. Solution 1: Reverse the page and scan again.
  • Page 40 Solution: Change the Monitor Gamma settings in either of the programs so that they match. Please consult the help files for each program to find out how to adjust the Monitor Gamma. Symptom: The image looks good in the screen but is very dark when printed. Cause1: The Monitor Gamma Settings or the scanner brightness settings are not set properly.

  • Page 41: Common -How-To- Questions

    Solution 2: Run the Scan Disk utility that came with your Windows computer. Please consult your computer documentation or the Windows help files on how to run the Scan Disk Utility. Symptom: The error “Scanner not Found” that is displayed. Cause 1: The USB cables are not connected properly.
  • Page 42 Start the program and open the document where you want to paste your image. Click on [Edit]. Click on [Paste]. Please consult your program documentation on how to Cut and Paste if you have any more questions. Symptom: How do I place a scanned image into my word processor? Solution: Find out what formats are supported by your word processor.

  • Page 43: Appendix B: Specifications

    Appendix B: Specifications Plustek MobileOffice D28/ D28 Corporate Technology Color Contact Image Sensor (CIS) Hardware Resolution 600 dpi Color: Input 48-bit; Output 24-bit Scan Modes Grayscale: Input 16-bit; Output 8-bit Black & White: 1-bit Scan Method Single Pass 2.2 sec per page/ (28 ppm/ 28 ipm)

  • Page 44: Appendix C: Customer Service And Warranty

    Appendix C: Customer Service and Warranty If you encounter problems with your scanner, please review the installation instructions and troubleshooting suggestions contained in this guide. For further assistance call our customer support phone number listed on the last page of this guide. One of our representatives will be happy to assist you from Monday through Friday in office working hours as shown below: Europe 9:00 a.m.

  • Page 45: Fcc Radio Frequency Statement

    This Limited Warranty service does not provide for carry-in exchange when the problem results from accident, disaster, vandalism, misuse, abuse, unsuitable environment, programme modification, another machine or non-vendor modification for this product. If this product is an optional feature, this Limited Warranty applies only when the feature is used in a machine for which it was designed.
  • Page 46 Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that which the receiver is connected. Shielded interconnect cables and shielded power cord which are supplied with this equipment must be employed with this equipment to ensure compliance with the pertinent RF emission limits governing this device.

  • Page 47: Contacting Plustek

    Contacting Plustek Plustek Technology GmbH Gutenbergring 38, 22848 Norderstedt, Germany Tel.: +49 (0) 40 523 03 130 Fax: +49 (0) 40 523 03 500 E-mail: support@plustek.de Website: www.plustek.de Worldwide except Europe Plustek Inc. 13F-1, No.3 (Building F), Yuan Qu St., 115 Nankang, Taipei, Taiwan...

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