If You Need Service - Rheem Gladiator Use & Care Manual

IF YOU NEED SERVICE

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Should you have any questions about your new water heater, or if it
1.
requires adjustment, repair, or routine maintenance, it is suggested that you
first contact your installer, plumbing contractor or previously agreed upon
service agency. In the event the firm has moved, or is unavailable, refer
to the telephone directory, commercial listings or local utility for qualified
service assistance.
hould your problem not be solved to your complete satisfaction, you
2. S
should then contact the Manufacturer's National Service Department at
the following address:
When contacting the manufacturer, the following information will be requested:
Model and serial number of the water heater as shown on the rating plate
a.
attached to the jacket of the heater
Address where the water heater is located and physical location
b.
Name and address of installer and any service agency who performed
c.
service on the water heater.
Date of original installation and dates any service work was performed.
d.
Details of the problems as you can best describe them.
e.
List of people, with dates, who have been contacted regarding your
f.
problem.
800 Interstate Park Drive
Montgomery, Alabama 36109
Phone:
1-800-432-8373.
.
.