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Alcatel ONETOUCH POP 3 Series Repair Documentation

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TCL
L2 Repair Document
Communication Ltd.
Pixi3-5 3G
ALCATEL ONETOUCH POP 3 (5)
5015D/X/A/E_5016A/J
POP 3 (5) = Pixi3-5 3G
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
1.0
1/42
5015D/X/A/E_5016A/J Level 2 Repair Document
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for Alcatel ONETOUCH POP 3 Series

  • Page 1 L2 Repair Document Communication Ltd. Pixi3-5 3G ALCATEL ONETOUCH POP 3 (5) 5015D/X/A/E_5016A/J POP 3 (5) = Pixi3-5 3G Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments.
  • Page 2 L2 Repair Document Communication Ltd. 2015-07-15 Draft creation Xiaolong Yang Alex Lin Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L2 Repair Document Communication Ltd. Content Level 2 repair process ....................4 Warranty Check and Visual Inspection ..............5 2.1 Warranty confirmation of L1..................5 2.2 Visual mechanical check ..................6 2.3 Pretest ........................7 Software download ....................14 3.1 Equipments requested when download： ............14 3.2 Install driver ......................

  • Page 4: Level 2 Repair Process

    L2 Repair Document Communication Ltd. 1 Level 2 repair process Start Visual Inspection Warranty Check Pretest & Failure confirm Back up user data SW Upgrade Function test Disassembly L2 Repair PCBA Replace Retest Reassembly Retest Restore User Information Record in BIG Rev.

  • Page 5: Warranty Check And Visual Inspection

    L2 Repair Document Communication Ltd. 2 Warranty Check and Visual Inspection 2.1 Warranty confirmation of L1 IMEI sticker check: Power on the handset, enter *#06# If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number must be the same with the one on the IMEI sticker; if not, it‟s out of warranty policy Humidity sensitive label If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.

  • Page 6: Visual Mechanical Check

    L2 Repair Document Communication Ltd. Here is the humidity sensitive sticker. 2.2 Visual mechanical check Mechanical warranties check items: Corrosion  Corrosion on the USB connector, SIM connector, and other metal surfaces。 Hole (diameter > 1mm)  Holes on any surface, including the front casing, furnished frame, battery cover, touch Lens, keypad…...

  • Page 7: Pretest

    L2 Repair Document Communication Ltd. Scratch  Scratches (length > 3mm) on any surface, including the front casing, decorate frame, battery cover, touch Lens, keypad, etc. Distortion  Bend, twisted or crushed on the h/s, cover/casing or connectors, etc. Broken ...
  • Page 8 L2 Repair Document Communication Ltd. Enter the phone code if necessary. After the phone power on, test step by step with the auto test code: Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select “Auto”...
  • Page 9 L2 Repair Document Communication Ltd.  LCD MIRERGB I. You will see the LCD display three colors: RED, GREEN and BLUE if it functions well; II. Press “Pass” to continue;  LCD BLACK I. You will see the LCD displays black if it functions well; II.
  • Page 10 L2 Repair Document Communication Ltd.  BACKLIGHT I. The screen backlight and key backlight will be flashing if it functions well; II. Press “Pass” to continue.  CAMERA Press “Pass” to continue if the main camera functions well.  CAMERA IMG FRONT Press “Pass”...
  • Page 11 L2 Repair Document Communication Ltd. IV. Press “Pass” to continue; V. Make a noise near the main MIC, you will hear it from the receiver if it functions well; VI. Press “Pass” to continue; VII. Make a noise near the sub MIC, you will hear it from the receiver if it functions well; VIII.
  • Page 12 L2 Repair Document Communication Ltd. VIII. Press “Pass” to continue; IX. Remove headset according to the instruction; X. Press “Pass” to continue.  CHARGER I. Insert charger cable according to instruction, it will detect it and say “Battery Voltage”, “Charger Current”, “Charger: OK” if it functions well; II.
  • Page 13 L2 Repair Document Communication Ltd. II. Press “Pass” to continue.  PROXIMITY I. Please shawdow the senor according to instruction and it will say “near: OK”, “far: OK” if it functions well; II. Press “Pass” to continue.  SIM CARD I.

  • Page 14: Software Download

    L2 Repair Document Communication Ltd. I. It will search for WIFI hotspot and it will display searched result on the screen if it functions well; II. Press “Pass” to continue.  I. It will run GPS and search for satellite, and then it will display info such as “PRN”, “SNR”, etc.
  • Page 15 L2 Repair Document Communication Ltd. Rev. Page 15/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 16: Sw Download Process

    L2 Repair Document Communication Ltd. 3.3 SW download process Ⅰ. Login the Sugar MTK_SP, then select the 5015 model: Rev. Page 16/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 17 L2 Repair Document Communication Ltd. Ⅱ. Click the button ”Get Version” to check the SW version of the headset. Rev. Page 17/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 18 L2 Repair Document Communication Ltd. III. Click the “Upgrade” button, disconnect the USB cable, then insert USB cable again. Online upgrade process starting: Rev. Page 18/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 19 L2 Repair Document Communication Ltd. IV. Upgrade finished: Rev. Page 19/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 20: Disassembly And Assembly 5015

    L2 Repair Document Communication Ltd. 5 Disassembly and assembly 5015 5.1 ESD Safety Please wear static loop or static glove 5.2 Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Screwdriver Tweezers Plastic Flake (TORX6 Soldering iron Pry bar Hot wind gun...

  • Page 21: Disassembly Process

    L2 Repair Document Communication Ltd. 5.3 Disassembly process The steps of disassembly 5015 are as below. This module should only be disassembled from bottom to top. Step 1: Remove battery cover and battery, and then take off 11 screws with screwdriver. There are 2 kinds of screws as below.
  • Page 22 L2 Repair Document Communication Ltd. Description Part number ① Screw,PB(Self-tapping),1.6×0.5×4.0 mm BMA1640240C1 ② Screw,PB(Self-tapping),1.4*0.45*3.5 BMA1435253C1 Step2: Separate the furnished frame from furnished front casing by using plastic flake. Rev. Page 22/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 23 L2 Repair Document Communication Ltd. Step 3: Disconnect the TP FPC, LCD FPC, camera, speaker, vibrator and take off the screw which is near the USB with screwdriver, then pull up PCBA by using plastic flake and remove it from furnished front casing.
  • Page 24 L2 Repair Document Communication Ltd. Rev. Page 24/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 25 L2 Repair Document Communication Ltd. Step 4: Remove front camera, receiver bracker, p sensor rubber, main camera, receiver and main mic rubber. (Note: Do not disassemble receiver unless it is necessary). Rev. Page 25/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 26 L2 Repair Document Communication Ltd. Step 5: Remove speaker and vibrator by using soldering iron; (Temperature：Lead-free technology 330℃± 10℃，time：5~6 seconds). Step 6: Disassemble TP and LCD. (2) Please use hot wind gun to heat up touch panel around the four edges. (Temperature: 130℃±...
  • Page 27 L2 Repair Document Communication Ltd. (3) Push the touch panel by using pry bar. Rev. Page 27/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 28 L2 Repair Document Communication Ltd. (4) Then swipe along the four edges of TP with plastic flake and separate TP and LCD from furnished front casing carefully. (Note: Be careful not to damage TP FPC and LCD FPC when swiping along the top edge) Rev.
  • Page 29 L2 Repair Document Communication Ltd. Step 7: Disassembly complete. Rev. Page 29/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 30: Reassembly Process

    L2 Repair Document Communication Ltd. Disassembly Notice: Take care not to damage several FPCs when you are using plastic flake to separate the furnished frame from the furnished front casing. Be careful not to damage TP FPC and LCD FPC during disassembly process. Put all the spare parts on right position (don‟t let all the spare parts mixed and put on the clean place to avoid vitiated or stained for each spare part) after disassembly.

  • Page 31: Disassembly Process Evaluation

    L2 Repair Document Communication Ltd.  When assembling furnished frame, make sure the main camera, TP FPC, LCD FPC, vibrator and speaker are well installed firstly.  Before assembling battery cover, please check whether there‟s any deformation or damage for the buckles;...

  • Page 32: Disassembly Complete

    L2 Repair Document Communication Ltd. Hot wind gun Be careful for TP FPC Touch Panel Pry bar Class 2 damage Plastic Flake Hot wind gun Be careful for LCD FPC Pry bar Class 2 damage Plastic Flake Furnished Front Class 1 Casing 6 Disassembly Complete ...
  • Page 33 L2 Repair Document Communication Ltd. Rev. Page 33/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 34: Level 2 Repair

    L2 Repair Document Communication Ltd.  Please get the latest Level 2 SPL in Forlog system. 7 Level 2 repair This chapter describes the Level 2 repair that can be done without any diagnostic equipment. Rev. Page 34/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved.
  • Page 35 L2 Repair Document Communication Ltd. Problem description Action And Solution Charging 1.Check voltage of the battery: if 0V, charge some minutes and check the charge indicator; No Charge 2.Check the battery contact, change the battery connector if broken; 3.Check the charge plug on B cover, change it if necessary;...

  • Page 36: Pcba Exchange

    L2 Repair Document Communication Ltd. 8 PCBA exchange If Level 2 repair does not solve the failure, it is mandatory to change the PCBA and follow the process as below. Collect the PCBA (without accessories, LCD and camera), with mic. Get a new PCBA from the swap stock.

  • Page 37: Final Test

    L2 Repair Document Communication Ltd. Please follow the detail steps 5.3 (Disassembly process). But need to be very careful to handle the components with related special tool or jig (especially replacing new components) It is better to handle it with plastic tools (plastic tweezers and wedge etc.). Besides operator must wear anti-static gloves, fingertips or wear static loop during the whole process of components exchange.

  • Page 38: Appendix 1 Packaging Requirements

    L2 Repair Document Communication Ltd. APPENDIX 1 Packaging Requirements Any L3 PCBA which has appearance like below cases is not acceptable.  1) The PCBA which shielding cover is rusty or distortion, copper peel off; × × ×  2) Smudge on PCBA, such as soldering flux, rudimental glue, handwriting, burn, scratch and so on; ×...
  • Page 39 L2 Repair Document Communication Ltd. × × × ×  3) Symptom sticker, high temperature adhesive or nonstandard label on PCBA; Note: Rev. Page 39/42 5015D/X/A/E_5016A/J Level 2 Repair Document All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 40 L2 Repair Document Communication Ltd. a. Nonstandard label means broken label, label with handwriting, dirty label, label pasted in the wrong place, etc. b. L2E label, IMEI label and BSN sticker are acceptable to be kept on PCBA only under the condition that these labels are intact, clean and smoothly pasted in the right place) ×...
  • Page 41 L2 Repair Document Communication Ltd.  4) PCBA with liquid or mildew. × Packing requirements a) Wrap PCBA with anti-static bag Note: please keep the anti-static bag clean and intact, especially not to paste any label on it. × √ b) Choose box according to shipping quantity.
  • Page 42 L2 Repair Document Communication Ltd. d) Symptom list of all returned PCBAs is requested (refer to below table). Please send the electronic edition to all relevant receivers/departments. If possible, put the hard copy Excel file of L3 PCBA Symptom description into the carton. Project Commercial Symptom...

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