CableTronix CT-HDBASET-330 User Manual page 23

CABLETRONIX 1-Year Limited Warranty
CABLETRONIX. (the "Company") warrants to the Original Purchaser that the
item purchased is free from defects in workmanship or material under normal use. This
warranty starts on the date of shipment of the hardware to the Original Purchaser.
During the warranty period, the Company agrees to repair or replace, at its sole option,
without charge to Original Purchaser, any defective component. To obtain service, the
Original Purchaser must return the item to the Company properly packaged for
shipping. All defective products must be returned to the Company within thirty (30)
days of failure. Products must be returned with a description of the failure and Return
Merchandise Authorization (RMA) number supplied by the Company. To receive a RMA
number and a return shipping address on where to deliver the hardware, call
610-429-1821. The shipping, and insurance charges incurred in shipping to the
Company will be paid by Original Purchaser, and all risk for the hardware shall remain
with the Original Purchaser until such time as Company takes receipt of the hardware.
Upon receipt, the Company will promptly repair or replace the defective unit, and then
return said unit to Original Purchaser, shipping prepaid. The Company may use
reconditioned or like-new parts or units, at its sole option, when repairing any hardware.
Repaired products shall carry the same amount of outstanding warranty as from
original purchase. Any claim under the warranty must include dated proof of purchase
or invoice. In any event, the Company's liability for defective hardware is limited to
repairing or replacing the hardware.
This warranty is contingent upon proper use of the hardware by Original
Purchaser and does not cover: if damage is due to Acts of God (including fire, flood,
earthquake, storm, hurricane or other natural disaster), accident, unusual physical,
electrical, or electromechanical stress, modifications, neglect, misuse, operation with
media not approved by the Company, tampering with or altering of the hardware, riot,
war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared),
civil war, rebellion, revolution, insurrection, military or usurped power or confiscation,
terrorist activities, nationalization, government sanction, blockage, embargo, labor