Advertisement
POINTS TO TAKE INTO CONSIDERATION FOR THE GUARANTEE
Below stated particularities are exempted from the scope of the Guarantee:
•
Malfunctions to be occurred because of not using the product as stated in the "Operating Manual".
•
Alterations, repairs and maintenances done on the product other than authorized service.
•
Malfunctions to be caused because of using the product other than in normal intended usage.
•
Scorings, crushes, cracks and breaks to be caused by transportation, storagings and miss-use.
•
Scorings, crushes and cracks to be caused in the result of physical impact.
•
Destroying Guarantee Certificate, removing Serial Number from the product or destroying it.
•
Deformations such as cracks and breaks because of spilling the water on hot casting and glass parts.
•
Boiler swellings because of the freezing of the water taking place
•
Problems caused by operating without water.
•
Calcifications caused by the water having lime in it.
REMARKS:
•
Determination and elimination way and procedure of the malfunctions taking place in the scope of the Guarantee
belongs to the manufacturer.
•
In order to have the validness of the Guarantee, it is required that the seller must fill the relevant part on the
Guarantee Certificate and this should also include the Date.
•
Usage of Open Expansion Tank is compulsory.
1- Guarantee duration is 2 (Two) Years and starts from the delivery of the product.
2- All parts of the product are
3- In the event of encountering the malfunction of the product within guarantee period, the time passing during
the repair is added to guarantee period. Repair period of the product is maximum 30 business days. This time
period starts when the product's malfunction is notified to service station or to either one of the seller, dealer,
representative, importer or manufacturer-producer of the product when there is no service station. If the
malfunction of the product can not be eliminated within 30 (Thirty) days, then the manufacturer-producer
or importer has the compulsion to allocate another product to the consumer by having similar characteristics
until the repair of the products gets completed.
4-
If the product malfunctions within the guarantee period, then its repair will be done without demanding any fee.
5- Ceramic glass is outside the scope of warranty.
6- Consumer has the right to demand replacement of the product on free of charge basis, refunding of the
consideration or refunding of the consideration by being equal
of having the consumer use his/her repair right;
—
having the repetition of the same malfunction more than two times within one year starting from the time
when the product is delivered to the consumer and with the condition of remaining within the determined
guarantee
period or encountering the malfunction more than four times or having different malfunctions more
than six times within the determined guarantee period and
not being able to make use of the product continuously.
—
When the maximum period of time required for the repair is exceeded.
— When our
Company does not have service stations, in the event of determining that malfunction can not
be repaired with report arranged by either one of the seller, dealer, representative, importer or manufacturer-
producer of the product.
7- Malfunctions generated by using the product on the contrary of the particularities taking place
Manual of the product are exempted from the scope
8- Ministry of Industry And T rade General Directorate of Protecting the Consumer and Competition can be applied
for the issues which may arise in relation with the Guarantee Certificate.
GUARANTEE TERMS
in the
scope of our Company's Guarantee.
in the
boiler.
the loss when below stated occur despite
to
have these malfunctions cause the consumer
to
of
the guarantee.
in
the Operating
Advertisement
