Alarms; Raising An Alarm Call; Other Telecare Sensors (Optional) - Tunstall Communicall Vi IP User Manual

6. Alarms

6.1

Raising an Alarm Call

Alarm calls are used to contact emergency help. The alarm call process in your Communicall
Vi IP system complies to the latest standards for reliability and safety. To raise an alarm call
use your personal pendant (Figure 2), Minuet watch (Figure 2) or a pull cord (Figure 3) that
may have been installed as part of your system. This will then generate an alarm message
which is signalled to the site staff or (optionally) to an off-site monitoring centre.
When the alarm is received the alarm recipient will be able to speak to you via the
loudspeaker built into the Apartment Hub. You do not need to be near the Apartment Hub
or press any buttons as this process is automatic.
Do not worry if you are unable to communicate with the alarm recipient. The system will
notify them where the alarm was raised from.
Once the alarm has been dealt with the Apartment Hub will automatically end the call ready
for the next time.
6.2

Other Telecare Sensors (Optional)

The system may be fitted with optional telecare sensors such as smoke detectors. When any
of these devices are activated an alarm will be raised to the manager or monitoring centre.
Figure 2
Figure 2
Minuet Watch
Pendant
Figure 3
Pull Cord
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