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10 Appendix
10.1 After-sales service
Contact SAMSON's After-sales Service de-
partment for support concerning service or
repair work or when malfunctions or defects
arise.
E-mail address
You can reach the After-sales Service De-
partment at aftersalesservice@samson.de.
Addresses of SAMSON AG and its subsid-
iaries
The addresses of SAMSON, its subsidiaries,
representatives and service facilities world-
wide can be found on our website
(www.samson.de) or in all product catalogs.
Required specifications
Please submit the following details:
− Order number and position number in
the order
− Type, serial number, firmware version,
device version
10.2 Certificates
The declaration of conformity is provided on
the next page.
EB 6616 EN
Appendix
65
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