View Eagleeye Cube Information; Update The Eagleeye Cube Firmware - Poly EagleEye Cube User Manual

Parameter
User Name and Password
10. Select Finish.

View EagleEye Cube Information

You can view the basic information for your EagleEye Cube USB device through Polycom Companion.
Procedure
1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube
tile in Polycom Companion.
2. In the Status section, view the basic information for your EagleEye Cube USB device.

Update the EagleEye Cube Firmware

You can use the Polycom Companion application to update the firmware on your EagleEye Cube USB
device.
After the EagleEye Cube USB device connects to your computer, the application checks for a new
software version from the server automatically. If the app detects a new version, the app displays a red
dot on the Firmware Update tab as a reminder.
Note: Make sure your computer doesn't enter sleep mode during the firmware update. Otherwise, the
update may fail.
Procedure
1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube
tile in Polycom Companion.
2. Select the Firmware Update tab.
The application shows the current version and available new version.
3. Select Update.
4. Enter the admin password (the default password is Polycom12#$), then click Sign In to start the
update.
Note: Do not disconnect the EagleEye Cube USB device while installing the update. If it
disconnects unexpectedly, you must finish the update immediately after reconnecting it.
When the firmware successfully updates, the word Installed and the new firmware version
number appear on the screen.
Managing the EagleEye Cube USB Device
Description
Specify the user name and password to log in to the
provisioning server.
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