Poly EagleEye Cube User Manual
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Poly EagleEye Cube User Manual

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USER GUIDE
1.1 | August 2019 | 3725-64540-001A
Poly EagleEye Cube USB Camera
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2019 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

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Summary of Contents for Poly EagleEye Cube

  • Page 1 Plantronics, Inc. (Poly — formerly Plantronics and Polycom) 345 Encinal Street Santa Cruz, California 95060 © 2019 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

  • Page 2: Table Of Contents

    EagleEye Cube USB Camera Overview................4 Powering On and Off......................4 Managing the EagleEye Cube USB Device............5 Initialize the EagleEye Cube USB Device Using the Setup Wizard........5 View EagleEye Cube Information..................6 Update the EagleEye Cube Firmware.................6 EagleEye Cube Admin Settings..................7 Log In to EagleEye Cube Admin Settings..............
  • Page 3 Contents Log Files Lost Before Download................18 Restart Your EagleEye Cube USB Device................ 19 Factory Reset Your EagleEye Cube USB Device ............19 Factory Restore Your EagleEye Cube USB Device............19...

  • Page 4: Before You Begin

    Related Poly and Partner Resources This guide describes how to administer and configure the EagleEye Cube USB device. Note: Administration and configuration settings for the EagleEye Cube USB device take place within Polycom Companion. For more information on using Polycom Companion, see the...

  • Page 5: Getting Started

    Powering On and Off The EagleEye Cube USB device doesn’t have a power button. When you plug in the power cord, the device turns on. The EagleEye Cube can be powered using USB 3.0 or PoE. It cannot power up with USB 2.0.

  • Page 6: Managing The Eagleeye Cube Usb Device

    Initialize the EagleEye Cube USB Device Using the Setup Wizard When you start up the Poly EagleEye Cube USB device for the first time, or after you factory reset the system, the setup wizard leads you through the minimum configuration steps.

  • Page 7: View Eagleeye Cube Information

    You can view the basic information for your EagleEye Cube USB device through Polycom Companion. Procedure 1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube tile in Polycom Companion. 2. In the Status section, view the basic information for your EagleEye Cube USB device.

  • Page 8: Eagleeye Cube Admin Settings

    Managing the EagleEye Cube USB Device EagleEye Cube Admin Settings You can configure settings for your EagleEye Cube USB device, restart or factory reset the device, and import or export configuration files through the Admin Settings menu. Log In to EagleEye Cube Admin Settings You must enter the admin password to log in to the Admin Settings menu.

  • Page 9: Configuring Camera Tracking

    Configure Camera Tracking Mode You can configure the EagleEye Cube USB device to track the group participants in the room, track only the active speaker, or disable camera tracking.

  • Page 10: Eagleeye Cube Network Settings

    You can configure the EagleEye Cube USB device tracking framing view. Procedure 1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube tile in Polycom Companion. 2. Go to Admin Settings > Camera Tracking > Framing Size and select one of the following options: ▪...
  • Page 11 You can configure Ethernet 802.1x security settings. Procedure 1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube tile in Polycom Companion. 2. Go to Admin Settings > Network Settings > Network and select Ethernet from the drop-down list.

  • Page 12: Export A Configuration File To Your Local System

    Managing the EagleEye Cube USB Device 1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube tile from your Polycom Companion. 2. Go to Admin Settings > Provisioning Server. 3. Select Provisioning Mode and choose one of the following options: ▪...
  • Page 13 EagleEye Cube USB device on a Windows 7 platform. Procedure 1. Connect the EagleEye Cube USB device to your computer, then select the Poly EagleEye Cube tile in Polycom Companion. 2. Go to Admin Settings > Admin Settings > Miscellaneous.

  • Page 14: Using The Eagleeye Cube Usb Camera

    You must set Tracking Mode to Off to control the camera directions. Note: The video preview in the Camera Control tab locks the video output from the EagleEye Cube USB device. To use the camera with another application, close the Camera Control tab and restart the other application.

  • Page 15: Save Camera Presets

    API commands. Save Camera Presets You can save up to five camera zoom and direction settings as presets for your EagleEye Cube USB device. You must set Admin Settings > Camera Tracking > Tracking Mode to Off before you can set the EagleEye Cube presets.

  • Page 16: Led Indicators

    Adjusts the up or down direction of the camera. Tilt Adjusts the left or right direction of the camera. Zoom, pan, and tilt features are available only when the EagleEye Cube Tracking Mode is off. 7. Select Save. LED Indicators The following table describes the LED indicators and associated system behaviors on EagleEye Cube.
  • Page 17 Using the EagleEye Cube USB Camera Mode LED Color LED Timing # of LEDs Privacy cover open, camera is Green Solid 1 - Center active, active video output, tracking is off Privacy cover open, camera is Green Solid 1 – Depends on...

  • Page 18: Eagleeye Cube Troubleshooting

    If you experience issues with your EagleEye Cube USB device, try the following solutions to resolve certain issues. Test Your Camera Audio Input If you have audio problems when using your EagleEye Cube USB device, you may need to send an audio test file to Polycom Support for troubleshooting. Procedure 1.

  • Page 19: Display Camera Information On-Screen

    4. Select Download and choose a local directory to save the log file to. Log Files Lost Before Download Symptom: You tried to download logs from an EagleEye Cube USB camera connected to a codec, but the log files were lost.

  • Page 20: Restart Your Eagleeye Cube Usb Device

    Factory Restore Your EagleEye Cube USB Device You can factory restore your EagleEye Cube USB device to reset the software to the factory image. Factory restoring your camera resets all parameters to default, like a factory reset, but goes a step further and removes all installed software updates as well.
  • Page 21 EagleEye Cube Troubleshooting 3. While holding the button, power up the camera. 4. Release the button after 5 seconds. The EagleEye Cube USB device factory restores the software and boots up within about two minutes.

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