Troubleshooting - oticon CROS Instructions For Use Manual

Troubleshooting

Symptom Possible causes
Dead battery
Transmitter microphone muted
No sound from the
Transmitter turned OFF
transmitter
Receiving hearing aid turned OFF
Receiving hearing aid muted
Intermittent or
Moisture on either the transmitter or hearing aid battery
reduced sound
If your transmitter plays 8 beeps, 4 times consecutively,
Beeping
it needs a microphone service check
If none of the above solutions work, consult your hearing care professional.
36 About Start-up Handling Warnings More info
Solutions
Replace the battery
Unmute the transmitter microphone
Turn transmitter ON
Turn hearing aid ON
Unmute hearing aid
Wipe batteries with a dry cloth
Contact your hearing care professional
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