oticon Opn Instructions For Use Manual
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oticon Opn Instructions For Use Manual

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Instructions for use
IIC-CIC-ITC
ITE HS-ITE FS
Oticon Opn
Oticon Siya

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  • Page 1 Instructions for use IIC-CIC-ITC ITE HS-ITE FS Oticon Opn Oticon Siya...
  • Page 3 Model overview This booklet is valid for the Oticon Opn™ and Oticon Siya families in the following hearing aid models, battery sizes and styles: Models: Oticon Opn 1 Oticon Opn 2 Oticon Opn 3    Oticon Siya 1 Oticon Siya 2 ...
  • Page 4 Introduction to this booklet This booklet gives you guidance on how to use and maintain your new hearing aid. Please read the booklet carefully including the Warning section. This will help you to achieve the full benefit of your new hearing aid.
  • Page 5 Intended use The hearing aid is intended to amplify and transmit sound to the ear and thereby compensate for impaired hearing within mild to severe hearing loss. This hearing aid is intended for use by adults and children older than 36 months.

  • Page 6: Table Of Contents

    Table of contents About Identify your hearing aid Identify left and right hearing aid MultiTool for handling batteries and cleaning Start up Turn the hearing aid on and off Replace the battery Handling Insert the hearing aid Caring for your hearing aid Filter replacement Flight mode (hearing aids with Bluetooth and push-button)
  • Page 7 Mute the hearing aid Use hearing aids with iPhone, iPad, and iPod touch Wireless accessories Other options Tinnitus Tinnitus SoundSupport™ (optional) Guidelines for tinnitus sound generator users Sound options and volume adjustment Limitation on use time Warnings related to Tinnitus Warnings General warnings More info...

  • Page 8: Identify Your Hearing Aid

    Identify your hearing aid For your in-the-ear hearing aid, there are several different styles available with different battery sizes. Please see the model overview for your style and battery size. This will make it easier for you to navigate through this booklet.
  • Page 9 Size 10 battery (CIC shown) What it is and does Microphone inlet Push button Sound outlet Sound in (optional) Sound out Mute, change volume and program Battery drawer Contains the battery and functions as on/off switch Pull out string Pull out the hearing aid Vent Vent...
  • Page 10 Size 312 battery (ITC shown) What it is and does Push button Volume wheel Sound outlet (optional) (optional) Sound out Mute, change Change volume volume and program Battery drawer Contains the battery and functions as on/off switch Microphone inlet Vent Sound in Vent About...
  • Page 11 Size 13 battery (ITE HS shown) What it is and does Push button (optional) Volume wheel Mute, change volume and (optional) program Change volume Vent Microphone inlet Sound in Battery drawer Sound outlet Vent Contains the battery and Sound out functions as on/off switch Components may be positioned differently on your hearing aid.

  • Page 12: Identify Left And Right Hearing Aid

    Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they might be shaped and programmed differently. A BLUE shell, dot or text identifies the LEFT hearing aid A RED shell, dot or text identifies the RIGHT hearing aid* * Shell colour and dot is only available for IIC...

  • Page 13: Multitool For Handling Batteries And Cleaning

    MultiTool for handling batteries and cleaning The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid. It also contains a brush and a wire loop for cleaning and removing earwax. If the vent is very small, a special tool may be required. If you need a new tool please contact your hearing care professional.

  • Page 14: Turn The Hearing Aid On And Off

    Turn the hearing aid on and off The battery drawer is also used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. If you wish to return to the standard settings of the hearing aid, simply open and then close the battery drawer (quick reset).

  • Page 15: Replace The Battery

    Replace the battery When it is time to replace the battery, you will hear three beeps repeated at moderate intervals until the battery runs out. Three beeps* Four beeps = The battery is running low = The battery has run out Battery tip To make sure the hearing aid is always working, bring spare batteries with you, or replace the battery before you leave home.
  • Page 16 How to replace the battery 1. Remove 2. Uncover 3. Insert Fully open the battery Remove the sticky Insert the new battery label from the + side of drawer. Remove the into the battery drawer. battery. the new battery. Make sure the + side is facing up.
  • Page 17 4. Close MultiTool Close the battery drawer. The hearing The MultiTool can be used for battery aid will play a jingle. change. Use the magnetic end to Hold the hearing aid close to your ear remove and insert batteries. to hear the jingle. The MultiTool is provided by your hearing care professional.

  • Page 18: Insert The Hearing Aid

    Insert the hearing aid Step 1 Step 2 Place the tip of the hearing aid in your Gently pull your ear outwards and push ear canal. the hearing hearing aid into the ear canal, twisting slightly if necessary. Follow the natural contour of the ear canal.
  • Page 19 Remove your hearing aid Hold the hearing aid by the pull-out string (if available). Gently pull the hearing aid from the ear canal. If your hearing aid doesn’t have a pull-out string, you can remove it by pulling on the edge of the hearing aid. IMPORTANT NOTICE DO NOT use the battery door as a handle to insert or remove your hearing aid.

  • Page 20: Caring For Your Hearing Aid

    Caring for your hearing aid When handling your hearing aid, hold it over a soft surface to avoid damage if you drop it. Cleaning the hearing aid Carefully brush away debris from the microphone inlets with a clean brush. Gently brush the surface. Make sure that the filters do not fall off. Microphone inlets About Startup...
  • Page 21 Clean the vent by pressing the brush through the hole while twisting it slightly. If the vent is very small, a special tool may be required. Please consult your hearing care professional. Vent Vent IMPORTANT NOTICE Use a soft, dry cloth to clean the hearing aid. It must never be washed or immersed in water or other liquids.

  • Page 22: Filter Replacement

    Filter replacement The filters keep wax and debris from damaging the hearing aid. If the filters becomes clogged, please replace the filters or contact your hearing care professional. • Prowax miniFit filter protects the sound outlet. • O-cap and T-cap protect the microphone inlet. Please refer to the following pages for instructions on how to replace the appropriate filters.
  • Page 23 Replace ProWax miniFit filter 1. Tool 2. Remove 3. Insert filter Remove the tool from Push the empty pin Insert the new ProWax the shell. The tool has into the ProWax mini mini filter using the two pins, one empty filter in the hearing aid other pin, remove the for removal and one...
  • Page 24 Replace T-Cap filter (hearing aids with 10 batteries) 1. Tool 2. Remove 3. Insert new filter Remove the tool from Push the tool fork un- Insert the new T-Cap the packaging. The tool der the top edge of the filter and remove the has two ends, one for used T-Cap filter and tool by twisting it...
  • Page 25 Replace O-Cap filter (hearing aids with 312 and 13 batteries) 1. Tool 2. Remove 3. Insert new filter Remove the tool from Push the pointed end Insert the new O-Cap the packaging. The tool of the tool into the filter using the other end has two ends, one for existing O-Cap filter of the tool, remove the...

  • Page 26: Flight Mode

    Flight mode (hearing aids with Bluetooth and push-button) When boarding an airplane or entering an area in which it is prohibited to radiate radio signals, e.g. during flight, flight mode must be activated. The hearing aid will still be working. It is only necessary to activate flight mode on one hearing aid, to turn off Bluetooth on both hearing aids.

  • Page 27: Optional Features And Accessories

    Optional features and accessories The features and accessories described on the following pages are optional. Please contact your hearing care professional to find out how your hearing aid is programmed. If you experience difficult listening situations, a special program may be helpful.

  • Page 28: Change Programs

    Change programs Your hearing aid can have up to 4 different programs. These are programmed by your hearing care professional. Press the button to change program. Use a short press if the push button is used for program change only and a long press if it is also used for volume control.
  • Page 29 To be filled out by the hearing care professional Program Sound you will hear When to use when activated “1 beep” “2 beeps” “3 beeps” “4 beeps” Program change: Independent Synchronised LEFT RIGHT Short press Long press...

  • Page 30: Change Volume With Push Button

    Change volume with push button The push button allows you to adjust the volume. You may hear a click when you turn the volume up or down. MAXIMUM A short press on the RIGHT hearing aid START-UP increases the volume VOLUME A short press on the LEFT hearing aid...

  • Page 31: Change Volume With Volume Wheel

    Change volume with volume wheel The volume wheel allows you to adjust the volume. You may hear a click when you turn the volume up or down. Down Turn forward to turn up volume Turn backwards to turn down the volume...

  • Page 32: Mute The Hearing Aid

    Mute the hearing aid Use the mute function if you need to silence the hearing aid. Only available for hearing aids with push button. Apply a very long press to the push button to mute the hearing aid. To reactivate the hearing aid, push the button briefly.

  • Page 33: Use Hearing Aids With Iphone, Ipad, And Ipod Touch

    To see how to pair you hearing aid with your iPhone visit www.oticon.com.au/pairing For information on compatibility, visit www.oticon.com.au/compatibility Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple products identified in the badge, and has been certified by the developer to meet Apple performance standards.

  • Page 34: Wireless Accessories

    Oticon ON App TV Adapter 3.0 Offers an intuitive and discreet Wireless transmitter of sound way to control your hearing aids.
  • Page 35 Phone Adapter 2.0 Connects wirelessly to the hearings aids via ConnectClip allowing for use of landline phones. For more information visit: www.oticon.com.au/connectivity...

  • Page 36: Other Options

    Other options Telecoil - only optional for some styles* Telecoil helps you hear better when using a telephone with a built-in loop or when you are in buildings with teleloop systems such as theatres, churches, or lecture rooms. This symbol or a similar sign is shown wherever a teleloop has been installed.

  • Page 38: Tinnitus Soundsupport™ (Optional)

    Tinnitus SoundSupport™ (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old).

  • Page 39: Guidelines For Tinnitus Sound Generator Users

    Guidelines for tinnitus sound generator users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management tool intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus. Your hearing care professional will also be able to offer the appropriate follow-up care.

  • Page 40: Sound Options And Volume Adjustment

    Sound options and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s). Tinnitus SoundSupport programs Together with your hearing care professional you decide for which programs you may want to have Tinnitus SoundSupport activated.
  • Page 41 Mute If you are in a program for which Tinnitus SoundSupport is activated, the mute functionality will mute only the environmental sounds, and not the sound from Tinnitus SoundSupport. See section: “Mute the hearing aid”. Volume adjustments with Tinnitus SoundSupport When Tinnitus SoundSupport is activated (in a program), you will only be able to adjust the volume of Tinnitus SoundSupport using the push button or volume wheel.
  • Page 42 Change volume with push button See section “Change volume with push button” for illustration A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the push button repeatedly until desired level is reached. The sound will always be louder with the first press(es) until two beeps are heard.
  • Page 43 Change volume with volume wheel See section “Change volume with volume wheel” for illustration A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), turn the volume wheel forward. To decrease volume (on one hearing aid only), turn the volume wheel backwards.
  • Page 44 Tinnitus SoundSupport with Remote Control 3.0 or ConnectClip. Oticon ON App for iPhone, iPad, iPod touch, and Android™ devices offers the possibility to adjust both the environmental sound and the Tinnitus SoundSupport in each program directly from the app.

  • Page 45: Limitation On Use Time

    Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.
  • Page 46 Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by the hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
  • Page 47 If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Buttons and Indicators” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The “Max wearing time”...

  • Page 48: Warnings Related To Tinnitus

    Warnings related to Tinnitus If your hearing care professional has As with any device, misuse of the sound activated the sound generator Tinnitus generator feature may cause potentially SoundSupport, please pay attention to the harmful effects. Care should be taken to following warnings.

  • Page 49: General Warnings

    General warnings For your personal safety and to ensure Usage of hearing aids correct usage, you should familiarise Hearing aids should be used only as yourself fully with the following general directed and adjusted by your hearing care warnings before using your hearing aid. professional.
  • Page 50 General warnings Battery use Active implants Always use batteries recommended by your The hearing aid has been thoroughly hearing care professional. Batteries of low tested and characterised for human health quality may leak and cause bodily harm. according to international standards for human exposure (Specific Absorption Ratio Never attempt to recharge your batteries, - SAR), induced electromagnetic power and...
  • Page 51 If you have an active brain implant, please The chemicals in cosmetics, hairspray, contact the manufacturer of your perfume, aftershave lotion, suntan lotion, implantable device for information about and insect repellent can damage the the risk of disturbance. hearing aid. Always remove your hearing aid before applying such products and X-ray/CT/MR/PET scanning, allow time to dry before use.
  • Page 52 General warnings Possible side effects Connection to external equipment Hearing aids and earpieces may cause an The safety of the use of hearing aids when accelerated accumulation of earwax. connected to external equipment (with an auxiliary input cable and/or with USB The otherwise non-allergenic materials cable and/or directly), is determined by the used in hearing aids may in rare cases lead...
  • Page 53 Modification of hearing aids is not allowed Changes or modifications not expressly approved by the manufacturer will void the warranty of the equipment. WARNING Interference New and used button/coin batteries are The hearing aid has been thoroughly hazardous and should be kept away from tested for interference according to the children.

  • Page 54: More Info

    Troubleshooting guide Symptom Possible causes Worn-out battery Clogged sound outlet No sound Clogged microphone inlet Hearing aid microphone muted Clogged sound outlet Intermittent or Moisture reduced sound Worn-out battery Hearing aid not inserted properly Squealing noise Ear wax accumulated in ear canal Pairing issue Bluetooth connection failed with Apple...
  • Page 55 1) Unpair your hearing aid. 2) Turn Bluetooth off and on again. 3) Open and close battery drawer on hearing aid. 4) Re-pair hearing aid (visit www.oticon.com.au/pairing) If none of the above solutions work, consult your hearing care professional for assistance.

  • Page 56: Water & Dust Resistant (Ip68)

    Water & dust resistant (IP68) Your hearing aid is dust-tight and 1. Gently wipe off any water protected against ingress of water which 2. Open the battery drawer and remove means it is designed to be worn in all daily the battery and gently wipe off any life situations.

  • Page 57: Conditions Of Use

    Conditions of use Operational Temperature: +1°C to +40°C environment conditions Humidity: 5 - 93% relative humidity, non-condensing Storage and Temperature and humidity should not exceed the transportation following limits for extended periods during conditions transportation and storage: Temperature: -25°C to +60°C Humidity: 5 - 93% relative humidity, non-condensing...

  • Page 58: Technical Information

    Additional information can be found in the “Technical Data sheets” on The hearing aid also contains a radio www.oticon.com.au transceiver using Bluetooth Low Energy (BLE) and a proprietary short range radio technology both working at ISM band 2.4 GHz. The radio transmitter is weak and always below 3 mW equal to 4.8 dBm in...
  • Page 59 USA and Canada The device complies with Part 15 of the The hearing aid contains a radio module FCC Rules and with Industry Canada’s with the following licence-exempt RSSs. certification ID numbers: Operation is subject to the following two CIC NFMI instruments conditions: contain a module with: 1.
  • Page 60 The manufacturer declares that this Declaration of Conformity is hearing aid is in compliance with the available from the manufacturer. essential requirements and other relevant provisions of Directive 2014/53/EU. Denmark Waste from electronic equipment must be handled according to local regulations. About Startup Handling Options Tinnitus Warnings More info...
  • Page 61 Australian Sponsor Audmet Australia Pty Ltd Suite 4, Level 4, Building B 11 Talavera Road North Ryde NSW 2113...
  • Page 62 Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Directives 90/385/EEC, 93/42/EEC and 98/79/EC.
  • Page 63 Description of symbols and abbreviations used in this booklet Bluetooth logo Registered trademark of Bluetooth SIG, Inc. where any use of such requires a license. Made for Apple badges Indicates that the device is compatible with iPhone, iPad and iPod touch. Radio Frequency (RF) transmitter Your hearing aid contains an RF transmitter.
  • Page 64 International warranty Your device is covered by an this warranty, the manufacturer international limited warranty will choose, at its sole discretion, issued by the manufacturer for a whether to repair the device, or period of 12 months from the date of replace it with an equivalent model.
  • Page 65 If you need service Take your device to your hearing care professional, who may be able to sort out minor problems and make adjustments immediately. Your hearing care professional can assist you to obtain warranty service from the manufacturer. Your hearing care professional may charge a fee for their services.
  • Page 66 The rights given under this warranty Australian customers should contact are in addition to other rights and Oticon Australia at Suite 4, Level 4, remedies under a law in relation to the Building B, 11 Talavera Road, good or services to which the warranty North Ryde NSW 2113, telephone relates to.

  • Page 67: Warranty

    Warranty Certificate Name of owner: __________________________________________________________ Hearing care professional: __________________________________________________ Hearing care professional’s address: __________________________________________ Hearing care professional’s phone: ___________________________________________ Purchase date: ___________________________________________________________ Model left: _____________________ Serial no.: ________________________________ Model right: ____________________ Serial no.: ________________________________...

  • Page 68: Your Individual Hearing Aid Settings

    Your individual hearing aid settings To be filled out by your hearing care professional. Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day...
  • Page 69 Power instrument Settings overview for your hearing aid Left Right Volume control Program shift Mute Tinnitus SoundSupport Volume control indicators Beeps at min /max volume Clicks when changing volume Beeps at preferred volume Battery indicators Low battery warning...
  • Page 70 000018917700001...

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