Warranty Terms & Conditions - Midea MWMTL075ZOF Owner's Manual

Product & Warranty Terms & Conditions
CARRIER MIDEA INDIA PRIVATE LIMITED (hereinafter referred to as the "Company"),
hereby warrants to the original domestic purchaser (here in after called the "Purchaser") of
the product (as detailed within the Warranty Registration Card and here in after referred to
as the "said unit") that the said unit is free from defects in materials and workmanship under
normal use and service and under specified voltage conditions, and that during a period of
twenty four (24) months commencing from the date of invoice, as provided in the Warranty
Registration Card, the Company undertakes to repair or to replace as it deems fit in sole
discretion, free of charge, any part or parts of the said unit (including accessories) which
proves to be defective in materials or workmanship.
CONDITIONS OF WARRANTY
1. The warranty shall be valid and that the Purchaser can have the benefit of this warranty,
if and only if the Purchaser has duly intimated the fault to the Company or its authorized
dealer and that the unit is in the possession of and is used by the Purchaser.
2. The Warranty will shall be valid only for the said period as specified above, irrespective
of whether the said unit has been in use or not for any reason whatsoever, or the unit is
moved from one location to another. The warranty period specified above shall include
time taken for repairs, replacements, testing of unit, technical breakdowns, transit time
etc. This warranty shall automatically expire by efflux of time on completion of the
period indicated herein above and no notice of such expiry will be given by the
Company.
3. This warranty shall stand automatically terminated in the event of the said unit being
serviced, repaired, installed, de-installed, re-installed or otherwise attended to by and
person or organization or agency or by the Purchaser himself (by whatever name
called), other that the authorized representative / Dealer of the Company.
4. Extended Wash Motor Warranty (Applicable on select Model : Please check with
Company Customer Care to confirm applicability of the special motor warranty) For
select models, or as a special time-bound activity, the company may extend the
warranty on wash motor for a specified period following the expiration of the entire
unit warranty. The Company shall continue to warrant the wash motor to be free from
defects in material and workmanship under normal use and service and under
specified voltage conditions. This warranty covers only the wash motor. During the
additional warranty period, it does not cover any part such as overload protector, relay,
electronics etc. Standard visiting charges will be applicable within the municipal limit of
town where company has an Authorized Service Centre, Service outside municipal limit
will attract to and fro traveling, other incidental expenses in addition to standard
visiting charges, as prevailing from time to time. During the warranty period, only the
parts replaced or repaired shall be free of costs, but service charges shall always be
payable by the customer. Expendable items are excluded from this warranty and are on
chargeable basis. This warranty is subject to use of product with input voltage of 230 V
+/-10%. We recommend use of approved make of voltage protection devices. The
terms and conditions as set out below shall form the basis of this warranty:
5. Parts of the units replaced or repaired under the terms of this warranty are warranted
only for the remaining period of the original warranty period.
6. For attending any service call under this warranty beyond the Municipal limits of the
locality in which the authorized representative/dealer is situated (outstation locations),
all to and fro traveling and other incidental expenses as prevailing from time to time
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incurred in connection with the visit of the service personnel, technicians etc., shall
be borne by the Purchaser and shall be payable in advance. Additionally, all
expenses incurred by the authorized representative/dealer in collecting the unit
or any part thereof from such outstation locations and its return to the original
location shall be borne exclusively by the Purchaser.
7. Any damage/fault caused due to sabotage, improper handling or treatment,
carelessness, accident, fire, flood, earthquake or any act of God, or any corrosive
action on the original fittings, valves etc. for whatever reason, shall not be covered
under this warranty.
8. While the Authorized Dealers/Company will make every effort to carry out
repairs/replacement of parts under this warranty as soon as the complaint is
received, it is expressly made clear that the Authorized Dealer/Company shall not
be liable to do so within any specified period of time.
9. It shall be absolute discretion of the Company to (a) effect the repairs or
replacement of parts whether at the site of installation or at any service center; and
(b) have the job attended to either by the Company's service personnel or of its
authorized dealers. (c) This warranty shall be strictly limited to the repairs or
replacement of defective parts specified in the warranty. This warranty shall not
cover any consequential of resulting liability. (d) This warranty shall not, in any
case, extend towards payments of an monetary consideration whatsoever
ofreplacement or return of the product. (e) The company may repair/ supply parts
free of cost during the warranty period. This warranty does not cover any Excise
Duty, Central or Sales Tax, Octroi and other local taxes or levies on the
components/parts. (f) The parts shall be replaced by functionally operating
equivalent material only and not necessarily brand new ones and are to be
different from the one originally fitted. The parts thus removed shall be taken back
by the company. (g) The company reserves the right to retain any part or
components replaced at its sole discretion during the warranty period.
10. This warranty is in the nature of and for the purposes as set forth herein above and
in particular, the Company shall not in any event be liable for any direct, indirect,
incidental or consequential loss or damages to either the said purchaser and/or
his property or any other third party in course of attending to any complaint.
11. Limitation of Warranty: Company shall not be responsible for providing any
warranty under the following situations:
i. If the appliance is not used in accordance with manufacturer's instruction given
in the "User's Manual".
ii. Service engineers visits to place of product installation to teach/instruct on how
to use the product
iii. Noise or vibration that is considered normal for product operations like
warning beeps, water drain sound, spin sound etc.
iv. Correcting the installation, for example leveling the product, adjustment of
inlet tap/drain hose etc
v. Normal maintenance which is recommended by the user's manual
vi. Removal of foreign objects / substances from the machine, including the pump and
inlet hose filter for example grit, nails, buttons etc.
vii. Replace fuses in or correct house wiring or correct house plumbing
viii. If the product is used for commercial purpose, it is not warranted (example : Public
places such as public bathroom, lodging house, dormitory etc)
ix. Any damage caused by accident, mishandling, tampering with installation, or
negligent in following instructions of the user manual issued by the Company. If the
products has been installed/serviced / repaired/ opened or tampered by any
unauthorized personnel.
x. Any damage caused by power surges and dips, improper electrical circuit outside the
unit or by any defective electrical supply. If defects arise/caused by accidents, alteration,
misuse, substitution of original components with spurious/non-genuine components
attacked by household pest/ rodent, fire, flood, earthquake, lighting and/or any other
act of God/ natural calamities.
xi. At any time, during the currency of the warranty period, if any part of the unit is
tampered with, altered, repaired or serviced by any unauthorized person, not being the
authorized representative of the Company or its authorized dealers.
xii. If defects arising with optional accessories like trolleys, rat mesh, machine cover, on-
line filter, inlet/ exhaust extension hoses, tap adapter, extended power supply cable,
adjustment feet cover, etc. thereof
xiii. The serial number on the unit or any part thereof is damaged, defaced, altered,
obliterated, or tampered with or removed for any reason whatsoever.
THIS WARRANTY IS NOT TRANSFERABLE AND
APPLIES TO ORIGINAL PURCHASER ONLY.
COMPLETE THIS RECORD AND KEEP IT
TOGETHER WITH YOUR PURCHASE DOCKET IN
A SAFE PLACE YOU WILL HAVE TO PRODUCE.
SHOULD YOU REQUIRE SERVICE UNDER THE
TERMS OF THIS WARRANTY,
PLEASE CONTACT US.
xiv. If sea water or any substandard detergent has been used in the appliance.
xv. The product is shifted outside India
xvi. Damage to the product due to operation in an abnormally corrosive alkaline / acidic
atmosphere. Product/Parts is found defective if the product is installed/operated in
abnormally corrosive alkaline / acidic atmosphere or near muddy sewages because toxic
gases are harmful for the product.
xvii. This warranty does not cover any type of painting, plating including rusting etc., or
defects thereof
xviii. Plastic & Glass parts such as Door , Lid Assembly, Control Panel, Window, Knobs,
Escutcheon Cabinet, Dispenser Assembly, Drain Pipe, Lint Filter, Wheels/Foot etc. are also
not covered in warranty.
12. None of the employees and/or Authorized dealers of the Company have the authority
whatsoever to vary the terms and conditions of this warranty.
13. This warranty shall be deemed to have been issued at Gurgaon in the State of Haryana,
and Courts at Gurgaon shall have exclusive jurisdiction on matters covered by or
following from this warranty, and the Purchaser alone shall have cause of action arising
out of the transaction.
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