Troubleshooting; Identifying Faults And Possible Solutions - Invacare ISA COMPACT User Manual

10 Troubleshooting

10.1 Identifying faults and possible solutions

Symptoms
Patient lift feels loose
Castors/ brakes noisy or stiff
Noisy or dry sound from pivots
Electric actuator fails to raise or lower
the boom or legs fail to open or close
when button is pressed
Unusual noise from actuator
Boom will not lower when activating
the manual emergency release
The control unit emits a beeping sound
during lifting, and the motor stops
Battery does not charge
Lifting arm can not be adjusted
Leg support can not be installed or
adjusted
1654371-A
Faults
Mast/ Base joint loose
Manual leg spreader mechanism loose
Fluff or debris in bearings
Castors / brakes are damaged
Pivots are worn or damaged
Hand control or actuator connector
loose
Battery low
Emergency stop button is pressed in
Battery not connected properly to
control unit
The connecting terminals are damaged
Power cord connected to power outlet
Boom actuator or leg actuator is
damaged
Max. load is exceeded
Actuator is damaged
Boom requires a minimum weight load
to lower from the uppermost position
Max. load is exceeded
Power cord is not properly connected to
the control unit/and or power outlet
Power cord is damaged
The red lever on the boom is not
pushed and held upwards
Lifting arm is already at the maximum
or minimum position
The adjustment mechanism is damaged
Boom is in wrong position
The release handle not pushed and held
upwards
The adjustment mechanism is damaged
Leg band is clogging the back of the leg
support
Solution
Retighten the Mast / Base connection.
See 4.3 Installing the mast to the base,
page 10
Contact your Invacare provider
Clean castors from fluff and debris
Contact your Invacare provider
Contact your Invacare provider
Connect hand control or actuator
connector. Ensure connectors are seated
properly and fully connected
Charge the battery. See 5.9 Charging
the battery, page 16
Rotate the emergency stop button
clockwise until it pops out
Reconnect the battery to the control
unit. See 5.9.3 Optional battery charger,
page 17
Contact your Invacare provider
Disconnect power cord from power
outlet
Contact your Invacare provider
Reduce the load (and the lift will
function normally)
Contact your Invacare provider
Pull down slightly on the boom
Reduce the load (and the lift will
function normally)
Ensure connectors are seated properly
and fully connected. See 5.9 Charging
the battery, page 16
Contact your Invacare provider
See 5.5 Adjusting the lifting arm to
patient body height, page 13
See 5.5 Adjusting the lifting arm to
patient body height, page 13
Contact your Invacare provider
Move the boom to horizontal position.
See 5.3 Raising/Lowering an Electric Lift,
page 13
See 4.6 Installing the leg support, page
11
Contact your Invacare provider
Clear the back of the leg support
Troubleshooting
25