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VStarcam C38S-P User Manual

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Summary of Contents for VStarcam C38S-P

  • Page 2: VideoGuide

    Videoguide: YoucanusemobilebrowserstoscanthefollowingQRcode, inthescannedwebpage,findoutyourcameramodeland clickit,thenfindthe"TutorialVideo"tabandclickcorrespo -ndingvideo,followtheguidetoconfigurethecamera. N ote :T h eca m e ram o d e lca nb efo u n do nt h es i d e oft h ep ro d u ctpa c ka ge . Textguide: 1.Softwaredownload ① ScantheQRcodebelowtodownload.
  • Page 3 2.Register ①ForAndroid/iOSAPP,clickon"Register",createausername andpassword,thenclick"submit"tofinishregister. ②Alsosupportthirdpartyaccountslogin(noneedtoregister). 3.Connectcamerastothenetwork PleaseconnectyourphonetotheWiFinetworkfirst. Note:Thecameradoesnotsupportmobilehotspots orpublicWiFi. Pleasepoweronthecamera,waitabout30suntiltherebootof thecameraisfinished,thenthecamerawillissuevoiceprompt forWiFiconfiguration(Ifthecameradoesn'tissuethevoice prompt,pleaseresetthecamera. Resetmethod: Locatethe RESETholenexttothenetworkcableportonthebackofthe camera,andpressandholdthebuttonintheholeforabout10 secondstorestorethefactorySettings.Aftersuccessfulreset, therewillbeaprompt"Resetcompleted,willresetthedevice").
  • Page 4 ScanQRCode ①EntertheAPP,clickthe"+"icononthetoprightcornerofthe homepage,toscantheQRcodeonthecamera’ sbody; ②Oncethecamerasays"PleaseuseAPPforWiFiconfiguration" forthefirsttime,pleaseclickonthe"Heardvoiceprompt"button, thenputinthepasswordoftheWiFinetworkthatthe mobilephonecurrentlyconnectingto,click'OK'togoto nextstep. Note:Pleaseensurethatthereisnospaceoranyspecial charactersintheWiFipassword,andthepasswordis enteredcorrectly,otherwisethecamerawillnotbeable toconnect. ③Clickthe'Send'buttonontheAPP,tosendconfiguration signaltothecamera.
  • Page 5 Note:Placethephoneclosetothecamera,andadjustthe phonevolumetothemaximum. ④About30secondsafterthecameraprompts"wireless configurationsucceed",thebindingwindowwillpopup, click"Addit"tocompletetheconnection.
  • Page 6 Note:Duringthisprocess,ifitpromptthatWiFiisconfigured successfullybutthebindingpagedoesnotpopup,please clickthe"binding” inthelowersectionofthesearchingpage, toaddthecamera. ⑤Thisdeviceisapetcamera.Aftersuccessfullybound,youcan choosethemodeof"PlayPetCam"orclick"OK"tojumptothe homepageoftheAPP.
  • Page 7 PlayPetCam Note:Eachtimeyouenterthereal-timevideopage,the "PetCam"functionwillbeautomaticallyopened.When youleavethispage,thisfunctionwillbeautomatically closed.Dragthecradleheadtocontrolthe"PetCam". Howdoesthe ‘  PetCam’ buttonwork?
  • Page 8 Howdoesthe ‘  PetCam’ buttonwork? Afterthe ‘  PetCam’ isopened,theheadofthecamerawillemit aredlaserbeam.YoucantapthePTiconorslidethecamera’ s picturetomovethebeamandplaywithyourpet. ToenablethisfunctionfromthehomepageoftheAPP,clickthe playbuttoninthecamerascreentoenterthereal-timevideo screen,andthe"PetCam"functionwillautomaticallyopen. Note:Laserirradiationisharmfultohumaneyes,sodonot irradiatethelaserheaddirectlytohumaneyes.Also,keep childrenawayfrombeamsoflightforsafetyreasons...
  • Page 9 Otherwaysofadding IfnoQRcodecanbefoundonthebodyofthecamera, o ri tfa i l e dtoco n n e c tt h ec a m e rab ys c a n n i n gQ R code,pleasechoosethe'Others'methodtoconnect thecamera. MethodOne:WirelessInstallation ①EntertheAPP,clickthe"+"icononthetoprightcornerofthe homepage,tap'Others'→IPCamera. ②Choose'WirelessInstallation',pleaserefertothe'Wireless configurationaddinstructions’ ontheAPPandtheAPP'svoice prompttofinishthesetting. Note:Pleaserefertothe②③④stepsinthechapter 'ScanQRcode'tofinishthe'WirelessInstallation' settings.
  • Page 10 Ifthewirelessconfigurationfails,pleaserefertooneofthe followingmethodstoconnectthecamera. Pleasepoweronthecamera,anduseanetworkcabletoconnect thecameratooneoftheLANportsontherouter. Pleasemakesurethephoneandcameraareunderthesame router. Pleaseconnectthenetworkcable...
  • Page 11 MethodTwo:SearchinLAN ①LogintheAPP,clickthe"+"icononthetoprightcornerofthe homepage,tap'Others'→IPCamera. Clickon"SearchinLAN",youcanfindalltheavailablecameras inthesamerouterwiththesmartphone（ .  Note ： Camerasthat hasbeenaddedsuccessfullyinthisaccountwillnotbesearched again） ....
  • Page 12 ②Thebindingpagewillpopupafterabout30seconds.Ifthe searchtimesout,pleasetryagainorreturntotheAddDevice pageandselectManuallyadd.
  • Page 13 MethodThree:Manuallyadd Afterselect"Manuallyadd",pleaseinputcamera'sUID(15 characters,canbefoundonthelabelsticktothecamera'sbody), orscantheQRcodeonthecamera'sbottomsticker,theUIDwill beautofilledin,thenputinthecamera’ spasswordtoconnect thecamera. Note:AfterthecamerahasbeenaddedbySearchinLANor ManuallyAdd,ifyouwanttomakethecameraworkinWiFi mode,pleasefollowthestepsbelow: ①InthehomepageoftheAPP,clickthe""onthetoprightcorner ofthecamera→choose"Settings→WiFi",selecttheWiFithat thesmartphone/tabletconnectingto,theninputWiFipassword, clickon"done".
  • Page 14 ②WaituntiltheAPP/Cameraprompt'pleaseremovethenetwork cable,camerawillrestart ',removethenetworkcable(Keep thecamerapoweredon). Unplugthenetworkcable,camerawillreboot automatically... Note： Ifsetupfailed,pleaserefertonetworkcableconnection methodorchangearoutertosetupagain.

  • Page 15: CloudStorage

    4.CloudStorage Thecamerasupportscloudstoragefunction （Onlyforregions wherecloudstoragehasbeenenabled ） .Afterthecloud storagefunctionisactivated,oncethecameradetectsmoving objects,itwillrecordvideotocloudserver,forusers’ checking atanytime. 4.1Howtoactivatethecloudstorageservice? Clicktheonthetoprightcornerofthecamera,select"cloud storage".Click"activation"toopenthecloudstorageservice.
  • Page 16 4.2Howtoviewcloudstoragevideo? "cloud storage...
  • Page 17 4.3Howtorenewthecloudservice Itrequirestorenewthecloudservicewhenitisexpired. Clicktheiconintheupperrightcornerofthecloudstorage interface,toopentherenewalinterface. Clickthe"Renewal"optionatthetopleftcornerorthebottomof theinterfacetobringuptheservicepackagedetails.Youcan choosethepackageaccordingtoyourneeds. Note:therearetwotypesof"videopreservation(circulation)": 7daysand30days. The7-daycyclemeansthatthevideocanbesavedfor7days, andthe30-daycyclemeansthatthevideocanbesavedfor30 days.Afterthat,thevideowillbecoveredinorder.1month,6 monthsand12monthsofservicepackisoptional. Formoreinformationaboutcloudstorage,click"Seemore"on therenewinterface.
  • Page 18 Note： Duetothedifferentmarketconditionsandnational policies,thepriceofcloudstoragemaybevaryindifferent regions,theamountissubjecttotheactualamounton theapp.

  • Page 19: Online Support

    OnlineSupport Ifyouhaveanyquestionsordifficultiesinusingtheproduct,or suggestionsforourproducts,pleasecontactusinthefollowing ways: Clickon"Me"inthebottomrightoftheAPP,andclickon ‘Onlinesupport’ ,toenjoythehigh-qualityonlineconsulting ser vicesprovidedbyourcompany....
  • Page 20 Q： Howtoresetthecameratofactorydefaultsetting? Q:AnytipsforWiFiconnection? Q:Novisionatnighttime? Q:Whattodoifcamera’ spictureisblurred?
  • Page 21 Service Online shop: http://shop.vstarcam.com/ More help needed, please refer to our FAQ: http://www.vstarcam.com/support/ Or contact us at: QQ: 4006217868 Email: support@vstarcam.com Skype: support3@vstarcam.com...