Making A Service Appointment; Waiting At The Repair Facility; Service - Nucamp T@B 320 Manual

nüCamp RV does not warranty equipment or
accessories installed at any dealership or other place
of business, or by any other party.
This Limited Warranty is intended to comply with
the requirements of both State and Federal laws.
Any part of this Limited Warranty in conflict with
any law shall be ineffective to the extent of any
such conflict. This warranty gives you specific legal
rights, and you may also have other rights, which
may vary from state to state.

Making a Service Appointment

Always call ahead for an appointment unless you
have a true emergency. Monday and Friday are
usually the busiest days for the Service department,
as well as just before a holiday. Give them ample
time to schedule your Camper for service.
When you call to schedule your appointment, have
the following information available:
1) VIN. or Serial Number containing 17 letters
and digits.
2) Type of Unit (example; T@B Camper)
3) Date of Purchase
4) Description of Problem
5) Add photos of damage
6) History of repairs and repair center location
(where the repairs were performed).
7) A calendar with your schedule noted, for
convenience in coordinating a service date
that works for you and the repair center.
If you believe a defect covered by this Limited
Warranty still exists after an attempted repair by an
authorized nüCamp RV dealer, you must contact
nüCamp RV at the following address,
warranty@nucamprv.com
nüCamp RV may direct you to an authorized
nüCamp RV dealer or may request that you bring
your camper to the nüCamp RV factory in
Sugarcreek, Ohio for repairs. nüCamp RV does not
control the scheduling of repairs at its authorized
nüCamp RV dealers, and repairs at the nüCamp
RV factory may not be immediately available.
Therefore, you may encounter delays in scheduling
repairs and/or completion of repairs. All costs
associated with transporting the camper for any
warranty service shall be the sole responsibility of
the owner.

Waiting at the Repair Facility

For safety reasons, most insurance policies prohibit
non-employee personnel to be in the work area.
If it is necessary for you to wait until the repairs are
completed, most dealers provide you with a safe,
comfortable customer lounge.

Service

Before leaving the factory, every vital part of the
trailer is tested for performance. Each test is signed
and certified by an inspector. After the trailer
arrives on your dealer's lot, all vital parts and
systems are again tested. When you take delivery of
your new trailer, you will receive a complete check
out.
At that time, a specified list of performance checks
on your trailer equipment will be conducted, and
any deficiencies you have experienced since taking
delivery will be corrected
When you require service for your trailer from the
nüCamp RV Factory Service Center, or a Certified
Dealer Service Center, please contact the service
manager for an appointment, and inform them if
you are unable to keep the appointment date or wish
to change it. Service may be arranged at the Factory
Service Center by contacting the Service
Coordinator at:
Email: repairs@nucamprv.com
Phone: 844-823-9112 ext. 309
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