Sony RM-VZ950T Operating Instructions Manual page 37

Symptom
You cannot operate a
component even after
you programmed the
remote control signals
with the Learning
function.
"NG" flashes twice.
"OVER" flashes twice.
"DEL" does not work at
the LEARN mode.
You cannot enter SET
mode.
SET mode is cancelled.
The display shows
wrong names.
If none of the above have solved your problems, try resetting the Commander to the
factory setting (page 31) before contacting any Customer Support.
Remedy
• Make sure that the Remote Commander has "learned" the
correct signals. If not, see "For accurate Learning" (page 18)
and try the Learning procedure again (page 15).
• You can "teach" to a component whose code number is set to
"000," but the component does not appear at normal mode.
To use the "learned" function, you must set the component
code to an other number than "000." (The "learned" function
will not be erased.)
• The button has already "learned" a function. Either try
Learning to another button, or erase the "learned" function
and try Learning again (page 15).
• Learning has not succeeded. See "For accurate Learning"
(page 18) and try the Learning procedure again (page 15).
• The component codes cannot be set. See the supplied
"Component Code Numbers" and try setting the component
codes again (page 8).
• The memory of the Commander is full. Clear infrequently
used Learned functions (page 21), then carry out learning
operations.
• Select "EXIT" with the Jog dial to exit the current mode.
• Replace the batteries with new ones, and try operating again.
• If you don't input anything into the Commander for over 30
seconds, the Commander exits SET mode. Proceed to the next
Step within 30 seconds.
• If you have changed the name of the component, that name
appears.
If you have changed the component selection order, the
components are selected in the changed sequence.
To change the component selection order or component
names, see "Changing the Component Selection Order
(MOVE)" on page 24, or "Changing the Name of the
Component (NAME)" on page 26.
To reset the Commander to the initial factory preset, see
"Erasing all memorised settings from the Commander—
Factory Reset" on page 31.
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