Equinox Systems GEMINI-1 User Manual page 4

User Guide V0.90
Technical Support
It is often the case that users experience problems when installing or using a product for the first time.
Due to the low-cost nature of this product, Equinox are unable to answer technical support questions
about this product or its use by telephone.
If you have a technical support problem, please consult the following list for help:
1 This manual
2 Troubleshooting Guide
3 On-line help
Press <F1> for help at any time.
The help system is context-sensitive. Simply press <F1> on any error message and the possible
causes of the error should be listed. This help system is updated on a regular basis. Please see
software update details for information on keeping up-to-date with software revisions.
Please note: The help system does not work within Windows 3.11
4 Internet Web Site
Equinox have setup a Philips microcontroller support page on our web site. This page is designed
to provide up-to date information on all issues concerning both Philips microcontrollers and support
tools.
The microcontroller support page can be found at:
5 E-mail
Please e-mail any technical support questions about this product to: gemini1@equinox-tech.com
Equinox will try our best to answer your questions about this product as quickly as possible.
However, we can not promise an immediate reply. Please consult our web site for new software
updates as the problem that you are enquiring about may have already been fixed in a new version.
6 Fax
Please fax any technical support questions about this product to: +44 (0) 1204 535555
Equinox will try our best to answer your questions about this product as quickly as possible.
However, we can not promise an immediate reply. Please consult our web site for new software
updates as the problem that you are enquiring about may have already been fixed in a new version.
(see page 25)
www.equinox-tech.com/philips
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