Update The Cx5100 System Software Automatically Through Control Panel; Update The Cx5100 System Software Through Usb Drive - Polycom MSR Series Solution Manual

Update the CX5100 System Software Automatically through Control
Panel
You can configure the CX5100 unified conference station to check for available software updates
automatically. You can set the frequency to check for software updates and update automatically when a
new software version is detected in the software update server.
Note: Do not power off the CX5100 system during the software update.
Procedure
1. On your computer, start the CX5100 Control Panel application.
2. In the Profile Editor tab, select Software Update.
3. Enter the name of the server to check for the software in the Update Server field.
4. Select the frequency to check for the software updates in Update Frequency list.
5. Select the time to update the software when a new software version is detected in Update Time
list.
6. Click Save.
The CX5100 system retrieves the software updates from the server based on the chosen date and
time.

Update the CX5100 System Software through USB Drive

You can use a USB drive to update the CX5100 system software.
Ensure the following while updating the CX5100 system software through a USB drive:
▪ Make sure the file system is in FAT32 format.
▪ Polycom recommends using a USB 2.0 drive.
Note: Do not remove the USB drive during the software update process.
Procedure
1. Download the latest software image of the CX5100 system from the CX5100 series page on
Polycom support
2. Copy the Polycom CX5100 software image (polycom-cx5100cx5500-release-xxxx.tar)
into the USB root directory.
3. Plug in the CX5100 system power cable to power on and allow the CX5100 system to fully boot
up.
4. Connect the USB drive to the CX5100 system.
The CX5100 system detects the USB drive and starts the update within 30 seconds. The mute key
indicator lights blink and the system reboots several times during the update. The indicator lights
stop blinking when the update is complete.
Polycom, Inc.
site.
Setting Up Polycom MSR Series
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