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Contact Customer Support
You can contact our friendly Customer Support Team through
the VeSync app, in addition to the help line.
•
To chat directly with our US office Customer Support Team,
tap
Inbox
support
to send a chat message.
Note: Chat hours are Mon–Fri, 9:00 am–5:00 pm PST/PDT.
Messages sent outside chat hours will receive an email
response.
•
To send feedback directly to our VeSync app team, tap
at the bottom of the screen, then tap
note that our VeSync app team may have a longer response
time.
•
You can also contact Customer Support by email or
phone (see page 47).
at the bottom of the screen. Then, tap
Contact
39
Online
More
Us. Please
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