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Trio accessible. User manual
Status codes
Your Display may show a status code when there
is a problem.
Code(s)
Status
Display
1 ... 3
problem
20, 21,
Connection
22, 26
problem
Meter network
23, 24,
data
25
problem
Electricity
28
meter
problem
Gas meter
29
problem
WiFi module
30
not found
40 ... 44
Cloud problem
See Menu > Support for contact details.
Resolution
Your Display has developed a fault. Please
remove and re-insert the power supply or
contact your utility provider.
Display unable to communicate with the
meter networks. Try moving the Display
closer to the smart meter(s) or contact
your utility provider.
Display is connected to the meter
network, but not receiving all data. If
the problem persists, contact your
utility provider.
Display is connected to the electricity
meter, but not receiving all data. If
the problem persists, contact your
utility provider.
Display is connected to the electricity
meter, but not receiving all data. If
the problem persists, contact your
utility provider.
WiFi module problem. Please remove and
re-insert the power supply or contact your
utility provider.
Display is waiting for cloud data service,
please wait.
Status codes
43
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