Geo trio + heating Installation Manual

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trio + heating

Installation Guide

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Page 2: Table Of Contents
Trio Installer Guide Version 3 Table of Contents Safety Notices ..............................3 Installation Procedure ............................4 Heating Components ............................5 Step 1 - Pre-Installation Survey ........................... 6 Step 2 - Setup the Trio ............................8 Step 3 – Heating System Preparation ........................ 11 Step 4 - Install the Switches ..........................
Page 3: Safety Notices
Version 3 Safety Notices This Trio + Heating installation guide is intended for engineer use only. Please refer to the Trio + Heating "Quick Start Guide" for end-user documentation. It is important to observe some simple safety precautions when installing and using this product.
Page 4: Installation Procedure
Trio Installer Guide Version 3 Installation Procedure Fig 1.0 - Installation Procedure © Green Energy Options Ltd 2020...
Page 5: Heating Components
The Trio is connected to the internet via WiFi, allowing heating to be controlled via the “geo Home” mobile app. The Switch is a 2 channel, mains-powered wirelessly controlled switch, suitable for...
Page 6: Step 1 - Pre-Installation Survey
Trio Installer Guide Version 3 Step 1 - Pre-Installation Survey Before an installation takes place a survey of the property should be undertaken to ascertain the following: Prior to visit Smart meter is available if not being installed during the visit? Wi-Fi is available, and the customer has their password? (It is not required by installer) o Note : Most modern wifi routers are supported, including BT Homehub5 and later.
Page 7 Trio Installer Guide Version 3 Installer Prerequisites geo Home App installed on a device with an internet connection Installer has an installer account on https://api.geotogether.com/support © Green Energy Options Ltd 2020...
Page 8: Step 2 - Setup The Trio
Initial Steps with the customer The Welcome Card and Quick Start Guide should be provided to the customer The customer should download the “geo Home” App from either the App store or Google Play. Ask the customer to create a geo account using the App they've downloaded.
Page 9 Trio Installer Guide Version 3 ▪ Check the HAN is open and the Trio has been provisioned to the smart meter networks. ▪ For more information on connection to the HAN please refer to the Trio Installer Guide. Once connected to the HAN, you can check the status of the network on the System status screen ▪...
Page 10 Trio Installer Guide Version 3 Connect the Trio to Wi-Fi On the Trio: ▪ Press the menu button (see Fig 2.1) ▪ Scroll down and select Settings > WiFi Network Select WiFi button to enable WiFi if required (see Fig 2.2) Select Set up network >...
Page 11: Step 3 - Heating System Preparation
Trio Installer Guide Version 3 Step 3 – Heating System Preparation Before installing the heating system the configuration and settings should be decided and documented, this provides a record of the configuration and simplifies the installation process. • The system is organised into Zones •...
Page 12 Trio Installer Guide Version 3 Heating System Configuration The system configuration and pairing codes should be documented during the installation to ease the installation and help later offsite support. Note that it is easier to record the Switch pairing codes before they are installed. Switch Pairing Codes and Configuration Device Pairing Code...
Page 13: Step 4 - Install The Switches
Repeat for the second heating zone if required. Existing system • The Trio + Heating system is designed to be installed alongside the existing system. This allows for easier installation and makes it possible to re-enable the existing system if required. •...
Page 14 Trio Installer Guide Version 3 Fig 4.0 Y-Plan and S-Plan Configurations Fig 4.1 - Y Plan wiring © Green Energy Options Ltd 2020...
Page 16 Trio Installer Guide Version 3 Step 5 - Install the Sensors The Sensor does not require any wiring. • The Sensor is designed to be either wall mounted or it can be placed on a level surface. • It should always be positioned out of the Sun and away from draughts and heat sources. •...
Page 17: Step 6 - Setup Supervisor Mode For The System
Version 3 Step 6 – Setup Supervisor mode for the system The GEO online Support Tool can be used so that the installer has temporary access to the customers system so that it can be configured and commissioned. On the Trio find the MAC address of the device •...
Page 18 Extend time to 60 minutes and press “Extend” • You now access to the customer's system via the geo home app for 1 hour. • You can end the session early by logging out, or extend by activating 'Supervisor mode' again.
Page 19: Step 7 - Pairing Devices And Configuration Using The App
App. • If the app doesn't change to the selected account, then log out and in again or close and restart the app. Fig 7.0 geo Home App - Home screen before heating configuration © Green Energy Options Ltd 2020...
Page 20 • Navigate to the More (…) > System settings > My devices (see Fig 7.1) Fig 7.1 geo Home App - Navigate to 'My devices' screen • Enter all pairing codes for each device in the system (see Fig 7.2), as documented in earlier steps.
Page 21 Trio Installer Guide Version 3 Paired devices are shown as an icon (see Fig 7.3) Switches will show two channels per device Fig 7.3 Device list before configuration © Green Energy Options Ltd 2020...
Page 22 Trio Installer Guide Version 3 Confirm all devices in the system are paired and communicating with the Trio • Ensure that all Switches are powered and remove battery tabs from the Sensor devices. On the Sensor devices: • Sensors will attempt to pair for 5 mins after they are powered up, after which manual pairing will be required.
Page 23 Trio Installer Guide Version 3 On the Switch devices • Switches will attempt to pair for 30 mins when they are powered up, after which manual pairing will be required. • The led will flash amber and green until the pairing is complete, when the pairing is complete the led will change to green (see Fig 5.8) •...
Page 24 Sensor had device • Change to a suitable name for each channel, e.g. “Hot Water Switch” • There may be some unused channels, renaming them is optional. Fig 7.6 - geo Home App - Renaming channels © Green Energy Options Ltd 2020...
Page 25 Trio Installer Guide Version 3 Configure the Switches in the system • ALL Switch channels need to be set to either Heating, Hot Water, or Not in Use as appropriate. • Navigate to System settings > My devices (of not there already). •...
Page 26 Select 'My Zones' Select 'Add a zone' Enter zone name, or select Select tab for any devices to an existing name add them to the zone Fig 7.9 - geo Home App - Creating Zones © Green Energy Options Ltd 2020...
Page 27 Trio Installer Guide Version 3 Check the configuration is complete The system should now be set up, the home screen should show the electricity, gas, hot water and heating zones where available, see Fig 7.10. If zones are not shown, review any error messages and repeat steps above.
Page 28: Step 8 - Commission And Test
Trio Installer Guide Version 3 Step 8 – Commission and Test Confirm the system if operating correctly with the following steps. Check each box to show it has been carried out successfully. 1. Confirm the Meter is connected The Trio home screen should show values for Electricity (as appropriate) The App home screen should show values for Electricity and Gas (as appropriate) 2.
Page 29: Step 9 - Customer Handover
In the Support section of the App ▪ under ‘…’ -> ‘Help and Support’ -> ‘Heating Control’ -> ‘Trio + Heating’ o In the Support section of the GEO website, this includes a quick start guide and a useful introduction video. ▪...
Page 30: Troubleshooting / Faqs
The Trio, Switch and Sensor appear to be functioning, but the boiler is not firing? • The house could be above the current desired temperature - check the setting within the geo Home app and try and select a mode with a higher set point (e.g. 30°C) •...
Page 31 Trio Installer Guide Version 3 • The supplied power supply cable is not suitable for use with any other USB device (it is only a power cable and not a USB data cable). © Green Energy Options Ltd 2020...
Page 32: Switch Specification
Trio Installer Guide Version 3 Switch Specification Model Switch Input and switching Capacity 0.1 A 100- 230 V ~ 50Hz Switching capacity 3A per channel Power Consumption (device only) 1W (typ) Ingress protection rating IP40 Operating temperature range 0°C to +35°C Operating humidity range 5% - 90% (non-condensing) Switch Description...
Page 33: Technical Support
Trio Installer Guide Version 3 Technical Support For help and support please visit: https://support.geotogether.com/en/support/home For technical queries relating to the installation, please reference your support agreement. END OF DOCUMENT © Green Energy Options Ltd 2020...

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