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EN 26
5.
TPN16.3E LA
5.3
Service Tools
5.3.1
ComPair
The ComPair Tool is no longer supported here. Still, the
interface box can be used as level shifter between the TV
chassis and PC.
5.4
Software Upgrading
5.4.1
Description
It is possible for the user to upgrade the main software via the
USB port. This allows replacement of a software image in a
stand alone set. A description on how to upgrade the main
software can be found in the DFU or on the Philips website.
5.4.2
Introduction
Philips continuously tries to improve its products, and it's
recommend that the TV software is updated when updates are
available. Software update files can be obtained from the
dealer or can be downloaded from the following websites:
http://www.philips.com/support
Preparing a portable memory for software upgrade
The following requirements have to be met:
1. A personal computer connected to the internet.
2. An archive utility that supports the ZIP-format (e.g. WinZip
for Windows or Stufflt for Mac OS).
3. A FAT formatted USB memory stick (preferably empty).
Note:
1. Only FAT/DOS-formatted memory sticks are supported.
2. Only use software update files that can be found on the
http://www.philips.com/support
5.4.3
Check the current TV software version
Before starting the software upgrade procedure, it is advised to
check that what the current TV software:
1. Press the "1 2 3 6 5 4" button on the remote control to enter
the CSM mode.
2. Use the up/down cursor keys to select "Current Main
Software".
If the current software version of the TV is the same as the
latest update file found on http://www.philips.com/support, it is
not necessary to update the TV software.
5.4.4
Download the latest software
1. Open the internet page http://www.philips.com/support.
2. Find information and software related to the TV.
3. Select the latest software update file and download it to the
PC.
4. Insert the USB memory stick into one of the USB ports of
the PC.
5. Decompress the downloaded ZIP file and copy it to the root
directory of the USB flash drive.
5.4.5
Update the TV software
1. Switch off the TV and disconnect all USB storage devices.
2. Insert the USB memory stick that contains the software
update files in one of the TV's USB ports.
3. Switch on the TV, the TV will detect the USB memory stick
automatically, and starts to scan for software version. Then
will a message prompts you to update the software.
Note: If the USB flash drive is not detected after power up,
disconnect it and re-insert it.
4. Follow the on-screen instructions to update the TV
software.
2016-Oct-28
Service Modes, Error Codes, and Fault Finding
web site.
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div. table
5. Upgrading will now begins and the status of the updating
progress will be displayed.
6. When the TV software is updated. Remove your USB flash
drive, then select [Restart] and press OK to restart the TV.
Note:
•
Do not remove the USB flash drive during the software
update.
•
If a power failure occurs during the update, do not remove
the USB flash drive from the TV. The TV will continue the
software update as soon as the power comes up again.
•
If an error occurs during the update retry the procedure or
contact the dealer.
•
We do not recommend downgrading to an older version.
•
Once the upgrade is finished, use the PC to remove the TV
software from the USB portable memory.
5.4.6
Content and Usage of the One-Zip Software File
Below you find a content explanation of the One-Zip file, and
instructions on how and when to use it. Only files that are
relevant for Service are mentioned here.
•
EDID_clustername.zip: Contains the EDID content of the
different EDID NVMs.
•
FUS_clustername_version.zip: Contains the file
downloaded which is needed to upgrade the TV main
software and the software download application.
•
NVM_clustername_version.zip: Default NVM content.
5.4.7
How to Copy NVM Data to/from USB
When copying data to and from a USB memory stick, the folder
"repair" is used. When inserting an empty USB memory stick,
and downloading data to the stick, the TV will create this folder.
When sending data from a USB memory stick to a TV, the
intended data must be available in the "repair" folder.
Note that when copying EDID data to the TV, all necessary
EDID files must be in this folder.
Service mode overview for your reference.
Table 5-3 Service mode overview
Service Modes
Description
SAM
Service alignment mode
Factory Mode
Used for extended alignments
CSM
3-page compact CSM pages. There will be CSM dump to
USB-stick upon entering CSM-mode
USB SW upgradeable SW-upgrading of flash memories NT72562 can be done
via USB. The main SW can be upgraded via the ZIP file
downloaded.
NVM-Editor in SAM
NVM-editor will function as in the past: Address and Value
field is a decimal value via digit entry
Service Data
New Service data in SAM for CTN, Prod. no., 12NC
programming with virtual keyboard
USB copy/paste in
Channel list, NVM data, Readable info, EDID
SAM
UART logging
There will be printout available in UART. No specifications
of the printout, per MTK provision/definition.
Blind SAM
RC sequence "062598" + "Menu" +
"Panel code"
Clear Buffer
RC sequence "062599" + "OK" or via SAM
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