Digisol DG-SR4508 User Manual
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Network Video Recorder
DG-SR4508 User Manual
V1.0
2018-02-14
As our products undergo continuous development the specifications are subject to change without prior notice.
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  • Page 1 Network Video Recorder DG-SR4508 User Manual V1.0 2018-02-14 As our products undergo continuous development the specifications are subject to change without prior notice. ___________________________________________________________________________________________________...
  • Page 2: Table Of Contents

    NVR User Manual INDEX Product Introduction......................... 4 1-1 Introduction and safety information..................4 Open-package check and cable connections..................5 Package Contents........................5 Front panel and rear panel......................5 Hard disk installation........................6 Front panel..........................7 Rear panel..........................7 Audio and video input and output connections................ 8 Video output connections and options................8 2-6-1 Audio signal input......................8...
  • Page 3 NVR User Manual Manual Recording....................27 Scheduled Recording..................28 3-3-2-4 Alarm Settings…………………………………………………………………29 Motion Detect..................... 29 Sensor Alarm.......................30 Alarm Output...................... 31 Other Alarms.......................32 3-3-2-5 Channel Management....................32 Add IP Cameras....................33 Deleting IP Cameras.................... 34 IPC Centralized Management................35 3-3-2-6 Settings Management....................36 General Settings....................
  • Page 4: Product Introduction

    Product Introduction 1-1 Introduction and safety information Thank you for purchasing DIGISOL NVR! This user manual is a reference guide for the installation and operation of your NVR. Before installation and operation please read the following safeguards and warnings carefully! Important Safeguards and Warnings Do not place heavy objects on the NVR.
  • Page 5: Open-Package Check And Cable Connections

    NVR User Manual Open-package check and cable connections 2-1 Package Contents Before you start using this NVR, please check if there’s anything missing in the package, and contact your dealer of purchase to claim for missing items: One NVR (8 channel) ...
  • Page 6: Hard Disk Installation

    NVR User Manual 2-3 Hard disk installation The NVR contain 2 SATA HDD. If installing or upgrading, please use a HDD of 7200rpm or higher which is specially designed for NVR/ DVR applications. Please follow the instructions mentioned below to installT/upgrade the HDD. NOTE: The below shown product images are for illustration purpose only.
  • Page 7: Front Panel

    NVR User Manual 2-4 Front panel 2-5 Rear P anel...
  • Page 8: Audio And Video Input And Output Connections

    NVR User Manual 2-6 Audio and video input and output connections 2-6.1 Video output connections and options The video output is divided into PAL/NTSC VGA output & HDMI output (selective configuration). When you replace the monitor by the computer display, there are some issues to notice.
  • Page 9: Basic Operation

    NVR User Manual through power amplifier. If the sound box and the tone arm cannot be isolated, howling phenomena is often observed. There are some methods to deal with the above phenomena. 1. Adopt better directional tone arm. 2. Adjust the sound box volume to be under the threshold that produces the howling phenomena.
  • Page 10: Nvr Configuration

    NVR User Manual working status after power failure. 2. Replace the hard disk Before replacing the hard disk, unplug the power adapter to turn off the NVR. 3. Replace the battery Before replacing the battery, the setting information must be saved. The NVR uses button battery. The system time must be checked regularly.
  • Page 11: Start-Up Wizard

    NVR User Manual 3-3-1 Start-Up Wizard Once the intelligent deployment step is completed, it will prompt a start wizard as shown below:...
  • Page 12: 3-3-1-A) Mouse Operation

    NVR User Manual 3-3-1-a) Mouse Operation Control the device with the mouse after connecting it to the USB port. 3-3-1-b) Input Method The virtual keyboard is as shown below:...
  • Page 13: 3-3-1-C) Navigation Bar

    NVR User Manual 3-3-1-c) Navigation Bar The Navigation bar will appear as shown below: 1) Menu icon: Single click on the “ ” icon to enter the main menu. 2) Administrator account log in/log out: After powering on the device, single-click “ ”...
  • Page 14: Main Menu

    NVR User Manual 5) Network diagnosis and repair: Single click on “ ” to enter the internet diagnosis interface. You can start a diagnosis and/or network repair. 6) Multi-view: Single-click on “ ” to adjust the live view screen; single click “ ”or “...
  • Page 15 NVR User Manual Menu Description Data Inquiry Time Inquiry Search and Playback the recorded video by entering a specific date and time Data Management To manage the recorded files; you can lock/unlock file from deletion Backup Backup To format storage devices; search and backup recorded video to external HDD or USB 1.
  • Page 16 NVR User Manual manually, if motion is detected. Alarm 3. Set Motion sensitivity Level; Highest/ Higher/ High/ Medium/Lower 4. Set a motion-detect region. 5. Linkage setting: a. Trigger Recording/Screen shots: when Motion triggers an alarm on one channel, you can set other channels to start recording at the same time.
  • Page 17 NVR User Manual 9.Enable/disable intelligent deployment. Time 1. Time setting: Manually edit the time setting, change the date display format and time standard; or set the DST. 2. NTP setting: Automatically update time via internet. Output Channel 1. Set Channel Name. Setting 2.
  • Page 18 NVR User Manual SMART Displays hard disk capacity, the serial number, hardware version, temperature, current health condition, SMART and other attributes. System Device Displays the device model, channel number, software Information version, GUI version, IP address, MAC address, language, resolution and current user. Channel Status Display all IP addresses of the IP Cameras, connecting protocols, bitrate and video resolution.
  • Page 19: Data Inquiry & Replay

    NVR User Manual 3-3-2-1 Data Inquire and Replay Single-click on “Data Inquiry”, as shown below: Inquire by Time From the “Data Inquiry” interface, choose a date then click “Inquiry”. It will then start a graphical search, as shown below: To enlarge the video when playing, simply move the cursor onto the time-line, and then ...
  • Page 20: Intel Play

    NVR User Manual A dark gray square on the calendar means that there are video files on that date. A pure gray  square indicates that than there are no video files of that date (The light blue square indicates the selected date on the calendar).
  • Page 21: Data Management

    NVR User Manual 3) The NVR will show all the motion that been detected in this zone. Data Management From the “Data Management” interface, you can check the video file based on its channel number or video type, shown here: ...
  • Page 22 NVR User Manual The playback features are as follows: Playback: Support Multi Channel playback.  Right-click the mouse to display or minimize the playback control bar.  Area zooming is supported during playback in single-screen display. Please follow the  instructions below for area zooming: I.
  • Page 23: Backup Management

    NVR User Manual 3-3-2-1 Backup Management This system supports two backup methods, one is USB and another one is mobile HDD. It is better to use backup device when power on rather than plug in before power on. 1. Backing up files to a remote computer via the internet. Please see the IE IP Camera guide for internet backup settings instructions.
  • Page 24: Instant Backup

    NVR User Manual PLEASE NOTE: 1. You must choose a file type before backing up any data or viewing any data from a backup device. 2. Playback in the NVR will be in .DAT file type only. Instant Backup 1. In the backup management interface; choose the channels and file status, check the box for recording, click “Instant Backup”.
  • Page 25: Backup File Display

    NVR User Manual Backup File Display 1. On the backup management interface, select the devices to back up and then click on “Check”. 2. Choose the confirmed video file data and then click on “Play”. (PLEASE NOTE : Backed-up files can only be played back on a single track. Data cannot be dragged to move around during playback.
  • Page 26: Video Settings

    NVR User Manual 3-3-2-3 Video Settings Video settings include: Recording parameters, manual recording and schedule recording sub menu, as shown below: Recording Parameters When using the NVR to record, it is important to set up the video parameters beforehand. Video parameters affect playback and disk space consumption.
  • Page 27: Manual Recording

    NVR User Manual Channel number: Select from the drop-down menu.  Bi-stream: Select the bit stream type (mainstream/sub stream).  Resolution: The resolution range is determined by the connected IP camera. Not all   model cameras will have the same resolution options. Image Quality: six levels (highest, second highest, high, medium, low, lowest).
  • Page 28: Scheduled Recording

    NVR User Manual Scheduled recording After logging in, click “Record” > “Schedule” to enter the scheduled recording settings interface, as shown below: 1. Channel number: Select the corresponding channel. 2. Follow the instructions below to set up the time schedule: Left-click to select the day to be recorded.
  • Page 29: Alarm Settings

    NVR User Manual 3-3-2-4 Alarm Settings Alarm Settings menu includes three sub menus (Motion, Alarm Output, Other alarms), as shown here: Motion Detect After logging in, click on “Alarm” > “Motion” to enter the motion-detection settings interface, as shown below: Setting up the motion detection feature: 1.
  • Page 30: Sensor Alarm

    NVR User Manual 4. Motion Area: Set the detecting point by left-clicking on the preview screen and dragging the cursor across desired squares, release the left mouse key and the highlighted squares are the detection area. Right-click on the mouse to return to the motion-detection interface to save the setting.
  • Page 31: Alarm Output

    NVR User Manual Step.8 Click on the email check box to enable email. PLEASE NOTE: Once continuous alarm is turned on, and the sensor alarm triggered, it will continuous alarm.And in the alarm status interface, the continuous alarm cannot be cleared manually.
  • Page 32: Other Alarms

    NVR User Manual Other Alarms After logging in, click “Record” > “Recording Parameters” and enter the Other Alarms interface, as shown below: Alarm types: HDD errors, Video lost, network disconnect, HDD Full, POE Conflict. Alarm linkage: Whenever an alarm is triggered, this feature will automatically connect to your email and upload the alarm file to your inbox.
  • Page 33: Add Ip Cameras

    NVR User Manual After entering the IPC Management interface, the system will automatically search all IP Camera's that are within the same network and displays them in a list. Available cameras are shown on the upper half of the interface and the cameras already paired are shown in the bottom half. Add IP cameras There are three ways to add an IP Camera: manually adding on the IPC Management interface (as shown below), via the Smart Access feature or left-clicking the add icon (“...
  • Page 34 NVR User Manual To sort by IP address: Move the cursor to the available IP addresses on the IPC list and  left-click the mouse once to sort the IP cameras base on IP address. To sort by resolution: When the system detects IP Cameras of different resolutions, move the ...
  • Page 35: Deleting Ip Cameras

    NVR User Manual Deleting IP cameras The delete option applies to connected cameras only. You can delete one-by-one or delete all cameras at once. 1. To delete IP Cameras one-by-one: on the list of connected IP Cameras, click on “ ” and select “Yes”...
  • Page 36: Ipc Centralized Management

    NVR User Manual IPC Centralized management IPC management support to configure batch of IPC IP, both searched IPC and added IPC can support this function. Click “IPC management” to enter the interface like picture: IPC management interface contains IP address, resolution, status etc., support add IPC and edit added IPC.
  • Page 37: Settings Management

    NVR User Manual 3-3-2-6 Settings Management Settings Management includes: General settings, Time settings, Output settings and Network settings, as shown below: General Settings After logging in, click “Setting Management”> “General Settings” to access the general settings interface, as shown below: Host name Set up a name for the device.
  • Page 38 NVR User Manual Auto lock The system is able to lock down the system interface after a preset period of inactivity. The default for auto lock is three minutes, with a custom range of one to ten minutes available. Display ‘Start-Up Wizard’ After selecting and saving the setting to display the ‘Start-Up Wizard’, every time you turn on the device, the system will automatically inquire whether or not you want to enter the start-up wizard.
  • Page 39: Time Settings

    NVR User Manual Time settings After logging in, enter the time setting interface through “Settings Management” → “Time Settings”, as shown below: Time Settings The menu is for setting up or editing current system time and supports direct editing and editing via calendar (to edit via calendar, please double-click on the calendar to enter editing mode.
  • Page 40 NVR User Manual NTP Settings The Network Time Protocol, which obtains current time via the internet time server and set the system time for the NVR. (system default: time.nist.gov port:123, default time zone:GMT+08:00) 1. Server: The current default time server can be adjusted If the default time server cannot be connected, you can then choose another time server, or uncheck the “Default Server”...
  • Page 41 NVR User Manual Channel Settings: On the “Output Settings” interface, select the “Channel Settings” option and enter its interface, as shown here: The channel settings interface allows you to edit channel parameters: channel name, video mask, video parameters, and channel name location. (1) Channel Name Name the channel.
  • Page 42 NVR User Manual (3) Video Channel Adjustment Click “ Video Adjust” to modify the video parameters. (4) Adjusting methods: 1. Select a Channel Number. 2. Left-click the “ ” or “ ” to change the value or drag the bar left or right (5) CH Name Pos Click “CH Name Pos”...
  • Page 43 NVR User Manual Steps for setup: 1. Check “Sequence” to enable the feature. 2. Set up the sequence period by entering the desired time within the available range: 3-60 seconds 3.Set up the sequence channels and choose means enable. 4. Set up the sequence format, the default is 1 image, but you can choose between 1/4/8/9/13/16 image/s by clicking on the respective icons.
  • Page 44: Network Settings

    NVR User Manual Network Settings After login, click “Settings Management” > “Network Setting” to enter the interface shown below: From the Main Menu > “Settings Management” > “Network setting” > “Network ” to enter the interface shown below: There are four different ports: Command port, HTTP port, update port, RTMP port. HTTP port: Internet Explorer port (system default: 80), the format for Internet Explorer is “http://IP”.
  • Page 45 NVR User Manual DDNS Service After entering the Network Settings Interface, select “DDNS” to enter the DDNS settings interface, as shown below: Domain: Select super-ddns server, select “Default”(Default Domain is the device’s last 8 bits of the MAC address. For example, If the MAC address in “system info” is e4:7d:5a:00:29:47, then the domain is 5a002947 ).
  • Page 46 NVR User Manual PPPoE Settings After entering the “Internet Settings” interface, select “PPPOE” for Dial up Settings interface, as shown below: NOTE: your PPPOE username and password can only be obtained from your Internet Service Provider.  Username: ADSL account username. ...
  • Page 47 NVR User Manual The available email alarms include: Motion detection, video loss, hard disk errors and disk full. For selected alarms, notification can be sent to your email inbox when an alarm is triggered. Setting up Email notifications Input your Email server. ...
  • Page 48 NVR User Manual Platform Server configuration: 1. Add device on platform server: input device name, choose “connect automatically” in device type, video channel number, alarm input number, alarm output number and so on, and then confirm to add. 2. Click the adjust icon of adding device to get the register ID. 3.
  • Page 49 NVR User Manual The steps to use UPNP to access a NVR camera are as follows: 1. Set up the NVR network IP address to the same network segments as the router. DHCP is recommended when using UPNP. 2. On the UPNP interface, check the “Turn on UPNP” option to activate the UPNP feature. If the users wants to add additional ports, please click on the “add new”...
  • Page 50 NVR User Manual Cloud Services Click “Network setting” > “Cloud service”  Turn on/off “RealView”: Check “Turn on RealView”;click “Save” to activate the feature. When activated successfully, you can see the status change from “Offline” to “On-Line”  Download the mobile client: Scan the QR code to download the mobile App. ...
  • Page 51: Hdd Management

    NVR User Manual 3-3-2-7 HDD Management “Main Menu” > “HDD Management” to enter the HDD Management interface. User can check the hard drive’s basic information, HDD Group, Storage setting and SMART information. Basic Information (1) Basic information: Displays the information for each Storage Device, HDD or USB, system only supports FAT32 format.
  • Page 52 NVR User Manual The interface shows the info of each group; click “Edit” to change settings. HDD NO: Assign HDD number to the group. Rec: Assign the channels to be stored in this HDD group. Available Record Time: Max recording time in the remaining storage for the HDD group. Storage Settings Select “Storage Device”...
  • Page 53 NVR User Manual Storage Mode: Including 2 storage modes – Time storage mode and Space size storage mode. You can set record storage size and start time of each channel. In time storage mode, you can set number of record storage days to each channel, and when the HHD is full, the data of channel won’t be covered in setting number of storage days.
  • Page 54: System Information

    NVR User Manual Channel info. Channel information displays start recording time and recording days of all channels. 3-3-2-8 System Information System information interface is as shown below:...
  • Page 55 NVR User Manual Device Information Displays NVR information such as: device model, software version, hardware version, IP address, MAC address, language, etc., as shown below: Channel Status Quickly check the current status and recording status of all channels. Displays the camera’s IP address,Protocol, resolution and Bitrate.
  • Page 56 NVR User Manual Quickly inquire system channel status and record status. IP channel interface table displays real time total received code rate, information table displays current IPC IP address, protocol, record definition, total received code rate. Click icon “ 、 ” to check channel status of the other page. See the interface picture on the left below.
  • Page 57 NVR User Manual Alarm Status The alarm interface is as shown below: Displaying the alarm information for each channel, including motion detection alarms (in yellow), video lost alarms (in blue). Click on the Status indicator in the navigation bar to go to the Alarm status interface. Click “Alarm Clear”...
  • Page 58: System Maintenance

    NVR User Manual Log Inquiry System login inquiry, as shown below: 3-3-2-9 System Maintenance From ‘Main Menu’ > “System Maintenance”;menu is as shown below: Quick Settings Quick settings will bring up the Start- up wizard, allowing quick set-up of the “Cloud service”, “Time Setting”, “Network Setting”, “HDD Mgr”, “IPC management”, “Code parameter”.
  • Page 59 NVR User Manual Account The default username is “admin”, the default password is 888888. The admin account has full authority on the device and is able to establish up to 15 additional user accounts. The admin account must determine the access permitted for each additional user account. For system security, it is recommended to change the default password.
  • Page 60 NVR User Manual upgrading. Any connection failure or power outage occurred during the process will result in an upgrade failure. Before upgrading, please confirm that the file is compatible with your device. Please check the  information such as device model and boot interface. If you are unsure about the compatibility, please do not execute the process.
  • Page 61 NVR User Manual Upgrade via USB Device: The upgrade steps are as follows:  Copy the upgrade.bin file into the root directory of the USB/flash drive. The flash drive must be in FAT32 format. Connect the flash drive to the NVR, the NVR will pop-up a message, confirm it. ...
  • Page 62 NVR User Manual Import and Export This function allows users to copy all settings from one NVR to another NVR An external USB drive is required to save the setting. Schedule Restart Click “Main menu”→ “System Maintenance”→ “Schedule Restart” to enter the interface of ‘Scheduled Restart’, as shown below: To enable schedule restart, click the ‘Scheduled Auto Restart’...
  • Page 63: Introduction To Web View

    NVR User Manual System Shutdown Click “Main menu” → “System maintenance” → “System Shutdown” to log out and power off or restart the device. The interface is as shown below: Logout: This option will logout the user and locks down the device. ...
  • Page 64 NVR User Manual 1. From a computer or laptop on the same network as the NVR, bring up a command prompt (terminal if using a Mac). Ping the NVR IP address to make sure it is accessible. 2. The NVR and PC should to be in the same IP segment, for example, their IP addresses should both be 192.168.0.
  • Page 65: Faq And Maintenance

    NVR User Manual 7 FAQ and maintenance 7-1 FAQ If the problems are not listed, please contact the local service or call the Toll Free service. We are willing to offer the service. The NVR cannot boot up normally. Possible reasons are as follows: The power supply is not correct.
  • Page 66 NVR User Manual iii. The hard disk is damaged. The SATA port of main board is damaged. There are no video outputs in single channel, multiple channels and all channels. Possible reasons are as follows: The program is not matched. Please update the program. The image brightness is all 0.
  • Page 67 NVR User Manual iii. The audio lines are damaged. The hardware of the NVR is damaged. There is audio signal in the surveillance window but no audio signal in the playback state. Possible reasons are as follows: Setting issues: the audio option is not chosen. The respective channel is not connected with the video.
  • Page 68 NVR User Manual The time range set is not correct. The motion detect area set is not correct. iii. The sensitivity is too low. Limited by some hardware edition. The image is not clear or there is no image in network preview state or video file playback state.
  • Page 69: Appendix 1. Hard Disk Capability Calculatio

    NVR User Manual Appendix 1. Hard disk capability calculation Make sure the hard disk is installed to the NVR for the first time. 1. Hard disk capability There is no limit for recording machine. We recommend 120G~ 250G sizes to keep better stability. 2.
  • Page 70: Appendix 2.Technical Parameters

    NVR User Manual Appendix 2.Technical parameters Feature DG-SR4508 Video Compression H.264 Max No. Of Cameras Added Hard disk port 2*SATA Max. Capacity Max Capacity: 8TB Recording Mode Continuous/ Manual/ Schedule/ Motion Detection Recording Search Date/ Time-based Recording storage Hard Disk, Network...

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