Troubleshooting; Power; Operation - Sony VGF-AP1 Series Operating Instructions Manual

Troubleshooting

If a problem occurs during operation of the unit, please check the points listed in this
troubleshooting guide. For contact information, see "Getting Help" on page 30. You should also
consult the printed and electronic documentation of the computer.

Power

Symptom
Power does not come on.
Power goes off.
Power comes on briefly,
but then shuts off again.

Operation

Symptom
Cannot play music.
32
Cause/remedy
c The internal battery may be fully discharged. Charge the battery as
described in the Quick Start Guide.
c Press the reset button (page 6).
After pressing the reset button, it takes about 10 seconds for the unit
to become operative.
c If the backlight timer setting is enabled, the power is automatically
shut off when the player or the remote control has been operated for
a set time period. Press the POWER/HOLD switch to turn the player
back on.
c If the player has not been used for a while, the battery may have
gradually lost its charge. Charge the battery before using the player
again.
c The player is shipped from the factory with a partial battery charge
that may have been lost by the time you receive it. Charge the
battery before first using the player.
c Over time, the operating time offered by a full battery charge will
decrease. The performance of the internal battery will gradually
deteriorate, based on the number of times the battery has been
charged, how much the player has been used, and how long the
player has been stored unused. This is normal for a lithium-ion
battery and may indicate that the battery needs replacement.
Cause/remedy
c The player cannot play music while connected to a computer.
c If you directly copy music files to the player using Windows
Explorer or similar applications, the files cannot be played on the
player. Be sure to use the "SonicStage" or "VAIO music transfer"
software (page 4).