Huawei SUN2000L2KTL User Manual page 86

SUN2000L-(2KTL-5KTL)
User Manual
Alarm Alarm Name
ID
2064 Device Fault
2065 Upgrade Failed
61440 Monitoring Unit
Faulty
2067 Faulty Power
Collector
Issue 05 (2019-06-06)
Alarm Possible Cause
Severity
Major Cause ID = 1–12
An unrecoverable fault
occurs on a circuit inside the
SUN2000L.
Major Cause ID = 1–4
The upgrade does not end
normally.
Minor Cause ID = 1
The communication module
is faulty.
Major Cause ID = 1
The Smart Power Sensor
communication is
interrupted.
Copyright © Huawei Technologies Co., Ltd.
7 System Maintenance
Suggestion
Turn off the AC output switch and
DC input switch, and then turn
them on after 5 minutes. If the
fault persists, contact your
supplier or Huawei technical
support.
1. Perform an upgrade again.
2. If the upgrade fails several
times, contact your supplier or
Huawei technical support.
3. Check that the DC power
supply is connected.
Contact your supplier or Huawei
technical support to rectify the
fault.
1. Check that the preset Smart
Power Sensor model is the
same as the actual model.
2. Check that the preset
communications parameters
for the Smart Power Sensor
are the same as the actual
configurations.
3. Check that the Smart Power
Sensor is powered on and the
RS485 communications cable
is correctly connected.
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