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Memotec NetPerformer SDM-9220 Hardware Installation Manual

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Summary of Contents for Memotec NetPerformer SDM-9220

  • Page 1 ® NetPerformer SDM-9220/SDM-9230 Hardware Installation Guide...
  • Page 2 Memotec Inc. may otherwise authorize in writing. Memotec Inc. reserves the right to make changes without notice in product or component design as warranted by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the operation of the unit will be documented in the next revision of the manual.

  • Page 3: Table Of Contents

    Problems, Repair and Warranty ......2-10 2.2.9 Industry Canada Statements ......2-11 Memotec Inc.
  • Page 4 E&M Grounding Considerations ..... . . 4-23 4. 10 Installing the Ferrites (EMI Filters) ......4-24 Memotec Inc.
  • Page 5 Interface Card Status LEDs ......5-23 5.9.5 FXS and FXO Interface Cards ......5-26 Memotec Inc.
  • Page 6 Configuring Push To Talk ........9-9 Memotec Inc.
  • Page 7 Index ............. . . Index-1 Memotec Inc.
  • Page 8 Memotec Inc.
  • Page 9 RJ-11 pinout (female jack) ........5-26 Memotec Inc.
  • Page 10 RJ-45 Pinout (female jack) for E&M-PTT Interface Card ....9-5 SETUP Command Paths in the CLI Tree for Push To Talk Support ... . . 9-9 Memotec Inc.
  • Page 11 Push-To-Talk Application: Scenario 2 ..........9-8 Memotec Inc.
  • Page 12 Memotec Inc.

  • Page 13: Chapter 1: Preface

    Preface Memotec Inc.

  • Page 14: Product Overview

    1.1.1 SDM-9220 The NetPerformer SDM-9220 is an entry-level standalone chassis designed for network convergence at the branch office level. It is a high speed, low cost, flexible and powerful unit that supports 8 analog or BRI/ST digital voice connections in a multitude of application scenarios.

  • Page 15: Sales Contacts

    RFC-1490. Optional software licenses can be procured for support of GSM, SkyPerformer satellite access, TCP Acceleration and ATM. 1.1.3 Sales Contacts To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec Inc. or your NetPerformer distributor. To contact Memotec Inc.: • Mail: Memotec Inc.

  • Page 16: About This Document

    • SDM-9220 products include the SDM-9220 UAC model and the SDM-9220 DC model. • SDM-9230 products include the SDM-9230 UAC model and the SDM-9230 DC model. The model number is identified on the nameplate on the bottom of the unit. Memotec Inc.

  • Page 17: Audience

    9.0.0, 9.1.0, 9.2.0 and 10.1.X. tem Reference Manua • NetPerformer Hardware Installation Guides These documents describe the hardware specific to each NetPerformer product, including installable options, complete installation instructions and firmware download procedures. • NetPerformer Release Bulletins Memotec Inc.

  • Page 18: Actview 3000 Document Set

    ACTView 3000 release. 1.2.6 Related Documents NetPerformer Companion CD All of the documents listed here are available on the which is included with your product package (Part no. 520-0081-001; Ordering part no. 161-0692-001 Memotec Inc.

  • Page 19: Changes To Console Operations

    Caution: The default is now instead of LOGIN ADMIN The default PASSWORD for this login remains SETUP. NOTE: Quick Configuration For full instructions on setting up user profiles, refer to the module of the NetPerformer System Reference Memotec Inc.

  • Page 20: Technical Support

    The product serial number is provided in two locations on the SDM-9220/9230 chassis: • The rear of the unit (see “Rear View of the SDM-9230 UAC” on page 5-2 location of label) • The nameplate on the underside of the unit (see Figure 1-1, below). Memotec Inc.

  • Page 21: Product Work Order Number

    9220 DC nameplates is identical to the location shown above for the SDM-9230 UAC nameplate. The RoHS symbol appears only on units which are RoHS compliant. Refer to NOTE: “Restriction of Hazardous Substances - RoHS” on page 2-14. Memotec Inc.

  • Page 22: Checking The Contents Of Your Product Package

    To learn more about our training services, email our education facilities at memotectraining@memotec.com 1.5.1 Request for Comments Our Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to docs@memotec.com. 1-10 Memotec Inc.

  • Page 23: Notice Concerning Hyperterminal Connections

    NOTE: tionality or console speed, and should be considered a temporary solution only. You should procure a more robust terminal emulation software program for configuration and monitoring purposes. Contact NetPerformer Technical Support if you need further assistance. Memotec Inc. 1-11...
  • Page 24 SDM-9220/9230 Hardware Installation Guide 1-12 Memotec Inc.

  • Page 25: Chapter 2: Compliance Information

    Compliance Information Memotec Inc.

  • Page 26: Regulatory - Compliance And Agency Approval

    TBR 1 + TBR 2 TBR 3 TBR4 TBR 12 + TBR 13 NTR4 • Telecom – Analog FCC Part 68 + TIA-968-A IC CS-03 Issue 8 - Part 1 AS/ACIF S002 TBR 15 + TBR 17 TBR 21 Memotec Inc.

  • Page 27: Compliance And Regulatory Statements

    1998 + Amendments 1 and 2 EN 60950-1 2001 EN 61000-3-2 2000 EN 61000-3-3 1995 The technical file is kept at: Memotec Inc 7755 Blvd Henri Bourassa Montreal, Quebec H4S 1P7 Canada Montreal, 21 October 2008 Stéphane Caron Hardware Manager 137-0022-075-C...
  • Page 28 • Con la presente MEMOTEC dichiara che questo NetPerformer è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. • Por medio de la presente MEMOTEC declara que el NetPerformer cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

  • Page 29: Marking

    • Šiuo MEMOTEC deklaruoja, kad šis NetPerformer atitinka esminius reika- lavimus ir kitas 1999/5/EB Direktyvos nuostatas. • Ar šo MEMOTEC deklar ē , ka NetPerformer atbilst Direkt ī vas 1999/5/EK b ū tiskaj ā m pras ī b ā m un citiem ar to saist ī tajiem noteikumiem.

  • Page 30: Intent Of Use And Network Compatibility

    List of countries: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK. Table 2-1: Compatible Telecom Services Memotec Inc.

  • Page 31: En55022 And Cispr22 Statement

    Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK. Table 2-1: Compatible Telecom Services 2.2.4 EN55022 and CISPR22 Statement This is a Class B product. Memotec Inc.

  • Page 32: Fcc Part 15 Statement

    During notification, you will be informed of your right to file a com- plaint to the FCC. • Occasionally, your telephone company may make changes in its facilities, equip- ment, operation, or procedures that could affect the operation of your equipment. Memotec Inc.
  • Page 33 Switched Telephone Network: For equipment equipped with interface cards 100-1107-003/004 or -503/504 (Quad/Dual FXO): - Manufacturer: Memotec Inc. - Model Number: Refer to the nameplate on the bottom of the unit - FCC Registration #: Refer to the nameplate (bottom of the unit) 0.1B...

  • Page 34: Problems, Repair And Warranty

    Problems, Repair and Warranty Should you experience trouble with this telephone equipment or for repair or warranty information, please contact Memotec Inc. Canada, Inc. at +1 (514) 738-4781. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect this equipment from the line network until the problem has been corrected.

  • Page 35: Industry Canada Statements

    Repairs to certified equipment should be made by a Memotec Inc. authorized maintenance facility. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

  • Page 36: Indice D'équivalence De La Sonnerie (Ies)

    Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par Memotec Inc. L'entreprise de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à...

  • Page 37: Environmental Information

    WEEE separately. If you need more information on the collection, reuse and recycling systems, please contact your local or regional waste administration. You can also contact us for more information on the environmental performances of our products Memotec Inc. 2-13...

  • Page 38: Restriction Of Hazardous Substances - Rohs

    1- Mercury 2- Cadmium 3- Hexavalent chromium 4- Polybrominated biphenyls 5- Polybrominated diphenyl ethers 6- Lead The products bear the following label: RoHS Montreal, 21 October 2008 Stéphane Caron Hardware Manager 740-0505-001-C 2-14 Memotec Inc.

  • Page 39: Compliance To China Rohs

    Compliance Information 2.3.3 Compliance to China RoHS Memotec Inc. 2-15...

  • Page 40: Safety Warnings And Precautions

    Typs und der gleichen type et de même ampérage. Nennleistung einsetzen. Making Changes or Modifications Any changes and modifications not expressly approved by Memotec Inc. will void any compliance and regulatory approval, and will void the user’s authority to operate the equipment. 2-16...

  • Page 41: Chapter 3: Unpacking

    Unpacking Memotec Inc.

  • Page 42: About Unpacking The Unit

    • To ensure proper ventilation of the SDM-9220/9230, leave 5 cm (2 inches) of unobstructed space around the unit chassis. • Ensure that a sufficient number of shelves, supports, racks and cabinets are avail- able to safely house all equipment. Memotec Inc.

  • Page 43: Distance Requirements

    If the PBX and the NetPerformer UAC unit are not near each other (in the same room, for example) then their AC grounds may not be the same. Refer to “E&M Grounding Considerations” on page 4-23 for a workaround. Memotec Inc.

  • Page 44: Environmental Requirements

    • Relative humidity: 10% to 90%, non-condensing • Maximum operating altitude: 3048 meters (10 000 feet) • Ventilation requirement: leave 5 cm (2 inches) of unobstructed space around the unit. All unused slots must be closed with a plate. Memotec Inc.

  • Page 45: Preparing The Site

    Adaptor cable: RJ-48 to E1-75 dual BNC (Part No. 161-0469-001). See  “Adaptor Cable” on page 5-31 for details. Balun adapter with an RJ-45 to RJ-45 patch cable (Part No. 161-1280-  001). See “Balun Adaptor with Patch Cable” on page 5-31. Memotec Inc.
  • Page 46 “Installing the Ferrites (EMI Filters)” on page 4-24 for the ferrites required on the different product models for the various types of ports, the coun- tries where these ferrites are required, and installation instructions. These ferrites are not provided with the product package. NOTE: Memotec Inc.

  • Page 47: Chapter 4: Hardware Installation

    Hardware Installation Memotec Inc.

  • Page 48: Chapter Overview

    (“Installing the Licensed Software Options” on page 4-32) • (Optional) Connecting the unit to the LAN hub (“Connecting the LAN Hub” on page 4-33) • (Optional) Connecting user equipment to the serial ports (“Connecting the User Equipment” on page 6-4). Memotec Inc.

  • Page 49: Opening The Chassis Casing

    Pull the cover up slightly from the rear of the unit first, to disengage it from the clips on the chassis wall that hold it in place. c. Nudge the cover forward slightly over the front panel. Memotec Inc.
  • Page 50 SDM-9220/9230 Hardware Installation Guide d. Roll the cover off over the front of the unit. Pull forward over the front panel Lift up from the rear Remove 3 screws Figure 4-1: Removing the Cover from the Unit Chassis Memotec Inc.

  • Page 51: Installing Or Upgrading The Dsp Module

    DSP module for GSM requires version 10.3.5 R02 or higher. Earlier software versions will report a hardware problem and log an error. Å Ç É DSP Socket Slots for interface cards Figure 4-2: Location of Optional Hardware on the Main Board Memotec Inc.
  • Page 52 Close the chassis casing as described on “Closing the Chassis Casing” on page 4-8. Memotec Inc.

  • Page 53: Removing A Dsp Module

    Do not expose the DSP module or the SDM-9220/9230 unit to a magnetic field or electrostatic charge at any time. Dam- age to their components could result. If you are not installing another DSP, replace the unit cover as described in the next section. Memotec Inc.

  • Page 54: Closing The Chassis Casing

    Figure 4-1 “Removing the Cover from the Unit Chassis” on page 4-4 for their exact location. Roll down over the rear panel. Hook the cover over the front panel. Figure 4-3: Replacing the Cover onto the Unit Chassis Memotec Inc.

  • Page 55: Removing An Interface Card

    To secure the metal faceplate in place, tighten the 2 captive screws. To limit electromagnetic interference and ensure optimum ventilation inside NOTE: the unit chassis, there should be of the no large openings on the rear panel SDM-9220/9230 unit. Memotec Inc.

  • Page 56: Hardware Strapping

    TE factory setting. • If you are connecting the physical digital port to user equipment (or to another physical digital port that has been strapped as TE), you must change the NT/TE mode of the interface card to NT. 4-10 Memotec Inc.

  • Page 57: Setting The Nt/Te Mode

    Figure 4-4: JP5 AND JP6 locations To change the jumper setting for NT/TE mode on an ISDN-BRI S/T interface card: Hard strapping must be done carefully, to ensure that the pins are well- NOTE: engaged in the jumper base on both sides. Memotec Inc. 4-11...

  • Page 58: E1-75 Jumpers

    E1 connection at 75 Ohms. These jumpers are required for compliance with EMC Immunity standard EN 55024. They are provided with the card. Caution: If the jumpers are not installed correctly, an E1-75 connection may experience noise due to electromagnetic interference. 4-12 Memotec Inc.
  • Page 59 Figure 4-5: Position of Jumper Connectors J4 and J7 on the Dual Port T1/E1 Interface Card To install jumpers for an E1-75 connection on a single/dual port T1/E1 interface card: Hard strapping must be done carefully, to ensure that the pins are well- NOTE: engaged in the jumper base on both sides. Memotec Inc. 4-13...
  • Page 60 (Part No. 161-1280-001). One end of the patch cable connects to the RJ- 45 connector on the balun, and the other end to the NetPerformer E1 port. Without an adaptor, the E1 port will not operate at 75 ohms. NOTE: 4-14 Memotec Inc.
  • Page 61 • If the unit is on a table, you must support the weight of the cables on the table. The digital port can desynchronize and the unit reset if the full weight of the BNC coaxial cables is unsupported. Memotec Inc. 4-15...

  • Page 62: Installing An Interface Card

    In countries where a 2-pin non-grounded power cord must be used, ensure NOTE: that the SDM-9220/9230 unit is independently grounded with a wire from Ground securely attached to the ground lug located at the rear of the SDM- 9220/9230 chassis. 4-16 Memotec Inc.
  • Page 63 If you decide to remove an interface card at a later time, you will need to replace the faceplate for that slot. Carefully remove the interface card from its protective packaging. Memotec Inc. 4-17...
  • Page 64 If an interface card is not correctly installed, proper contact may not be made. This could result in a continuous reset of the unit, or the unit could boot but the Signaling Engine crash shortly afterward. 4-18 Memotec Inc.

  • Page 65: Installing The Unit In A Rack

    3 of these holes, depending on the depth of your rack. You can mount the brackets in either direction, depending on whether you want to access the front or rear of the unit once it is installed in the rack. Memotec Inc. 4-19...
  • Page 66 Carefully insert the SDM-9220/9230 unit with the attached brackets into the rack. Secure the front of each bracket onto the rack using two mounting screws with washers, as shown in Figure 4-8. Four mounting screws securely hold unit in place Figure 4-8: Completed Rackmount Installation 4-20 Memotec Inc.

  • Page 67: E&M Wiring And Grounding

    “Four-wire E&M Connections” on page 4-22. In a multiplexing application the crossover is accomplished digitally. Therefore, when connecting an analog PBX to the E&M interface card, the E and M leads of the PBX connect to the E and M Memotec Inc. 4-21...

  • Page 68: Four-Wire E&M Connections

    All signals are listed from the PBX point of view. NOTE:         Connection Through SDM-9220/9230 Figure 4-10: Two-wire E&M Connections All signals are listed from the PBX point of view. NOTE: 4-22 Memotec Inc.

  • Page 69: E&M Grounding Considerations

    Caution: Connecting the AC ground to the Telco/PTT ground on tele- phone equipment may violate the rules of certain regulatory agencies. For complete grounding regulations, please check with your local telephone company and/or agency. Memotec Inc. 4-23...

  • Page 70: Installing The Ferrites (Emi Filters)

    Wrapping is not required in the case of an E1-75 connection, as the coaxial NOTE: cable connected to the RJ48 to BNC adaptor is too bulky to permit it. 4-24 Memotec Inc.
  • Page 71 Allow no more than three inches (one inch is ideal) between the wrap and the RJ-45 or RJ-48 connector that plugs into the user device or telephone outlet. Figure 4-11: Installing a ferrite with an RJ-45/RJ-48 connector Memotec Inc. 4-25...

  • Page 72: 4.11 Powering The Unit

    Warning: If at a later time you need to remove the unit cover or access internal components, turn the unit and disconnect it from its power source to avoid electrical shock and damage to the unit. 4-26 Memotec Inc.
  • Page 73 • Green/yellow: to the ground lug • White wire: to the lug labelled RTN. Connect the strip terminations of the 3 harness wires to the -48 volt DC power supply, as follows: • Black wire: to the -48 VDC post Memotec Inc. 4-27...

  • Page 74: System Status On Power-Up

    Boot sector is running. Validating the applica- tion green amber amber Boot sector is running. Decompressing the application green Application has started from a power-on Application has started from a software reset Table 4-4: Front Panel LED States During System Startup 4-28 Memotec Inc.
  • Page 75 LED does not light up or the LED is red at the end of this STATUS NOTE: sequence, the unit may be faulty. Contact NetPerformer Technical Support for assistance (see “Technical Support” on page 1-8). See also “Troubleshooting Tips” on page 8-1. Memotec Inc. 4-29...

  • Page 76: 4.12 Connecting The Console Terminal

    At that point, you can change your console speed, if desired. • Available console speeds are 1200, 2400, 4800, 9600, 19200, 28800, 38400, 57600 and 115200 bps. The equipment you connect to the console port must operate at one of these speeds. 4-30 Memotec Inc.

  • Page 77: Activating The Console Connection

    When the password is entered correctly, the SDM-9220/9230 sends the product banner to the console screen, as in this example: LOGIN:ADMIN PASSWORD:***** ACCEPTED SDM-9230 vx.x.x Memotec Technologies, Inc. (c) 2007 Signaling Engine x.x.x DSP code version: x.x.x Console connected on port CSL B327091>...

  • Page 78: 4.13 Installing The Licensed Software Options

    4.13.1 Software License Key The Memotec Software License Key is a traceable number that is used to activate the licensed software option. • This number is printed on an adhesive label on the cover of the licensed software option product package •...

  • Page 79: 4.14 Connecting The Lan Hub

    Connect the other end of the LAN cable to one of the 10/100BaseT ports on your local LAN hub. The link is up when the LED is on. The LED color indicates the speed of the LAN connection: • Amber: 100 Mbps • Green: 10 Mbps Memotec Inc. 4-33...
  • Page 80 SDM-9220/9230 Hardware Installation Guide 4-34 Memotec Inc.

  • Page 81: Chapter 5: Product Description

    Product Description Memotec Inc.

  • Page 82: Sdm-9220/9230 Base Unit

    One console port, with console cable “Console Port” on page 5-8 One power supply, with removable power cable “Power Supply” on page 5-9 (UAC or -48VDC) One rackmount kit “Rackmount Kit” on page 5-10 Table 5-1: Basic features of the SDM-9220/9230 unit Memotec Inc.

  • Page 83: Optional Hardware

    Slot 2, digital port 1 Slot 2, digital port 2 Slot 3, digital port 1 Slot 3, digital port 2 ETHERNET (top) ETH1 ETHERNET (bottom) ETH2 SERIAL PORT CONSOLE Table 5-3: List of physical ports and their port numbers Memotec Inc.

  • Page 84: Base Unit Chassis

    ALARM LED. Refer to Table 4-4 “Front Panel LED States During System Startup” on page 4-28 System startup complete. The application is running but no link is up Table 5-4: STATUS LED states Memotec Inc.
  • Page 85 As mentioned in the preceding section, the rear panel also includes a set of system status Rear Panel LEDs, below Slot 1. These LEDS ( ) duplicate the front POWER STATUS ALARM panel system status LEDs. See “System Status LEDs” on page 5-4 for details. Memotec Inc.

  • Page 86: Ethernet Ports

    - Amber: Link integrity at 100 Mbps - Green: Link integrity at 10 Mbps - Off: No link integrity signal detected. • Goes on (green) when there is activity on the corresponding LAN port ACT: (LAN traffic transmitted or received). Memotec Inc.

  • Page 87: Lan Cables

    The following table describes the RJ-45 pinout for the LAN port. Pin No. Usage Description Transmit (+) Output Transmit (-) Output Receive (+) Input – (not used) – (not used) Receive (-) Input – (not used) – (not used) Table 5-6: RJ-45 pinout for Ethernet LAN port Memotec Inc.

  • Page 88: Console Port

    “Rear View of the SDM-9230 UAC” on page 5- CONSOLE Connect the other end of the cable to a COM port on the console terminal or PC, or to a modem for dialup connection to a remote console. Memotec Inc.

  • Page 89: Power Supply

    Normal power consumption could be lower when the unit is not fully popu- NOTE: lated. 5.6.2 SDM-9220 DC and SDM-9230 DC • DC power connector • 1 power switch ( • Voltage: -48 VDC • Current: 2 Amps maximum Memotec Inc.

  • Page 90: Rackmount Kit

    Figure 5-2: SDM-9220/9230 Installed with rackmount brackets The kit includes: • Two brackets (left and right) • Six small screws for the brackets: Phillips 5 mm (3/16") • Four mounting screws with washers: Phillips 10 mm (3/8"). 5-10 Memotec Inc.

  • Page 91: Dsp Modules

    DSP module (HD-DSP). Caution: The low-density DSP module is intended for the SDM-9210/9210GW, SDM-9220 and SDM-9230 only. DO NOT replace the low-density DSP module with a DSP intended for legacy NetPerformer products (SDM-9360, SDM-9380 and SDM-9585). Memotec Inc. 5-11...

  • Page 92: High-Density Dsp Module

    Earlier software versions will report a hardware problem and log an error. Caution: The high-density DSP module is intended for the SDM-9210/9210GW, SDM-9220, SDM-9230, SDM-9606 and SDM-9620 only. DO NOT replace the high-density DSP module with a DSP intended for the SDM-9360, SDM-9380 or SDM-9585. 5-12 Memotec Inc.

  • Page 93: Interface Cards

    • Dual port interface with 2 RJ-11 female connectors for the dual FXS interface card • Quad port interface with 4 RJ-11 female connectors for the quad FXS interface card • Equipped with an onboard DSP processor. Memotec Inc. 5-13...

  • Page 94: The Dual Fxs Interface Card (Top)

    You must install a ferrite on each cable connected to an FXS port on an NOTE: SDM-9220 UAC or SDM-9230 UAC installed in the European Union or Russia. These ferrites are provided with the product package. For instruc- tions, turn to “Installing the Ferrites (EMI Filters)” on page 4-24. 5-14 Memotec Inc.

  • Page 95: The Dual Fxo Interface Card (Top)

    • Up to 2 FXO interface cards can be installed in the SDM-9220, or 3 in the SDM- 9230, providing up to 12 analog FXO voice ports in a single unit. Figure 5-7: The Dual FXO interface card (top) Figure 5-8: The Quad FXO interface card (bottom) Memotec Inc. 5-15...

  • Page 96: The E&M Interface Card

    Figure 5-9: The E&M interface card To interpret the status LEDs on this interface card, refer to “Interface Card Status LEDs” on page 5-23. E&M signaling requires two sets of wires: one to carry signaling information (the E and M 5-16 Memotec Inc.

  • Page 97: Channelized Digital Interfaces

    In addition, you must install a ferrite on each coaxial cable connected to an E1-75 port on an SDM-9220 DC or SDM-9230 DC in all countries. These ferrites are provided with the product package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-24. Memotec Inc. 5-17...
  • Page 98 - Can be installed and operated on a unit that has one or more single/dual port T1/E1, ISDN-BRI S/T, or legacy E1 interface cards installed in the other slots. - Cannot be installed on a unit that has one or more legacy T1 interface cards installed in another slot. 5-18 Memotec Inc.

  • Page 99: The Single Port T1/E1 Interface Card (Top)

    T1 operations are indicated when the port LED labelled is green. E1 T1-E1 NOTE: operations are indicated when the LED is yellow. To interpret the other T1-E1 status LEDs, refer to “Interface Card Status LEDs” on page 5-23. Memotec Inc. 5-19...
  • Page 100 BNC cable associated with a T1/E1 interface card on an SDM-9220 UAC, SDM-9220 DC, SDM-9230 UAC or SDM-9230 DC. These ferrites are provided with the product package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-24. 5-20 Memotec Inc.

  • Page 101: The Isdn-Bri S/T Interface Card

    You must install a ferrite on each cable connected to an ISDN-BRI S/T NOTE: port on an SDM-9220 UAC or SDM-9230 UAC installed in the European Union or Russia. These ferrites are provided with the product package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-24. Memotec Inc. 5-21...

  • Page 102: Dual Serial Port (Wan) Interface

    - The value of this parameter should be set according to the maximum through- put speed required - Divide this speed by the speed of one timeslot (64 Kbps) to determine how NetPerformer System many data channels should be reserved. Consult the Reference for details. 5-22 Memotec Inc.

  • Page 103: Interface Card Status Leds

    Green Activity (traffic transmitted or received) on for each the analog voice port located immediately port) above the LED. Blinks when the channel is ringing a phone Table 5-7: Status LED indicators on analog voice interface cards Memotec Inc. 5-23...
  • Page 104 LEDs per port. For the LED locations refer to: • “The Single Port T1/E1 interface card (top)” on page 5-19 • “The Dual Port T1/E1 interface card (bottom)” on page 5-19 • “The ISDN-BRI S/T interface card” on page 5-21. 5-24 Memotec Inc.
  • Page 105 The port Line mode has been configured for NT operation Yellow The port Line mode has been configured for TE operation D-CH The D-channel is DOWN Green The D-channel is UP Table 5-8: Status LED indicators on channelized digital interface cards Memotec Inc. 5-25...

  • Page 106: Fxs And Fxo Interface Cards

    Connect one end of the cable to the RJ-11 connector on the interface card. Connect the other end to the RJ-11 connector on the voice/fax device: a telephone set, fax machine, key telephone system, CO (CX), or the station side of an analog PBX. 5-26 Memotec Inc.

  • Page 107: E&M Interface Card

    Control Signal to PBX Signal Ground Table 5-9: RJ-45 pinout for E&M interface card The pinout functions on an E&M-PTT port are slightly different from that of a NOTE: standard E&M port. Refer to “Cable and Connector” on page 9-4. Memotec Inc. 5-27...
  • Page 108 You must install a ferrite on each cable connected to an E&M port on an NOTE: SDM-9220 or SDM-9230 (both UAC and DC models) in all countries. These ferrites are provided with the SDM-9220/9230product package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 4-24. 5-28 Memotec Inc.

  • Page 109: T1/E1 And Isdn-Bri S/T Interface Cards

    Table 5-10: RJ-48 pinout for single/dual port T1/E1 interface cards Pin No. Description Power (+) Power (-) Transmit (+) Output Receive (+) Input Receive (-) Input Transmit (-) Output Power (-) Power (+) Table 5-11: RJ-48 pinout for ISDN-BRI S/T interface card Memotec Inc. 5-29...

  • Page 110: Supporting E1-75 On A T1/E1 Port

    • Strain relief for the cables to ensure that they do not loosen from the digital port. Refer to “E&M Wiring and Grounding” on page 4-21. • 2 jumpers on the interface board, to prevent electromagnetic interference. For installation, refer to “E1-75 Jumpers” on page 4-12. 5-30 Memotec Inc.
  • Page 111 One end of the patch cable connects to the RJ-45 connector on the balun, and NOTE: the other end to the NetPerformer E1 port. Refer to “Connect an adaptor for E1-75 operations onto the digital port, either:” on page 4-14. Memotec Inc. 5-31...
  • Page 112 If the line does not come up on this interface card, the problem could be NOTE: related to the TX/RX cable connections. Try inverting the cables attached to the left (TX) and right (RX) BNC connectors of the port. 5-32 Memotec Inc.

  • Page 113: Chapter 6: Serial Port And User Equipment Connections

    Serial Port and User Equipment Connections Memotec Inc.

  • Page 114: Serial Port

    6-5. Custom HD-26 Cables Each serial port requires a custom-made HD-26 male cable which can be ordered from Memotec Inc. or your NetPerformer distributor. For ordering information, refer to “Sales Contacts” on page 1-3. The same custom cables are used for the port built into the base unit and ports NOTE: on the dual serial port interface card.
  • Page 115 HD-26 custom cable that is installed. For example, with a V.35/V.11 DTE cable the port will select V.35/V.11 electrical characteristics and DTE. Software configuration of these characteristics is thus not required. For details concerning the custom serial cable, refer to “Custom Serial Cable Specifications” on page 6-6. Memotec Inc.

  • Page 116: Connecting The User Equipment

    Activate a voice connection by dialing a speed dial number to place a call. Check the status of the NetPerformer, its connections and all active channels, ports, NetPerformer PVCs and SVCs by executing the statistics commands (refer to the System Reference for details). Memotec Inc.

  • Page 117: Wan/User Port Specifications

    • SNA: SDLC, LAN or Frame Relay RFC1490 (BAN, BNN); SDLC spoofing of up to 64 PUs, type 1, 2.0, 2.1 and 4/5, local SDLC and LLC2 spoofing, SDLC-to- LLC2 conversion • Asynchronous user port protocols: ENQ/ACK, XON/XOFF, CTS/DTR, Trans- parent, Reliable, Asynchronous PPP Memotec Inc.

  • Page 118: Custom Serial Cable Specifications

    (typically a DTE device) Ordering part number 161-0895-001, Stock number 502-0942-006. - Use the DTE male cable for connection to a female connector on the X.21 equipment (typically a DCE device) Ordering part number 161-0896-001, Stock number 502-0943-006. Memotec Inc.

  • Page 119: X.21 Eu Cables

    (typically a DTE device) Ordering part number 161-0899-001, Stock number 502-0946-006. - Use the DB-25/DTE male cable for connection to a female connector on the TIA-530 equipment (typically a DCE device) Ordering part number 161-0900-001, Stock number 502-0947-006. Memotec Inc.

  • Page 120: Serial Port Connector And Custom Hd-26 Cable Set Connectivity

    TXCB S[A] (Signal element timing) RXCA RXCA RXCA B[A] Receive Clock (Signal RXCB RXCB RXCB B[B] ele-ment timing) XTXCA XTXC XTXCA XTXCA External Transmit XTXCB XTXCB XTXCB Clock Table 6-1: Serial connector and NetPerformer custom HD-26 cable set Memotec Inc.
  • Page 121 DTE or DCE equipment via a NetPerformer serial interface. These HD-26 cables are custom and proprietary to the NetPerformer. The information in this table is not sufficient to manufacture a working cable that can interoperate with the serial port on the NetPerformer unit. Memotec Inc.
  • Page 122 SDM-9220/9230 Hardware Installation Guide 6-10 Memotec Inc.

  • Page 123: Chapter 7: Networking Features

    Networking Features Memotec Inc.

  • Page 124: Gsm A-Bis/A-Ter Optimization

    - 16K - 32K - 64K - Concentrated and Non-Concentrated • Fax, modem • Short Message Service (SMS) • Dual Rate • Auto-detection of time slot assignments • DS0 Cross connect • SS7 FISU spoofing for A-ter signaling. Memotec Inc.

  • Page 125: Voice Channels

    V29 9600 bps, V33 12000bps, V33 14400bps, V17 7200bps, V17 9600bps, V17 12000bps, V17 14400bps • : V.32bis demodulation up to 14.4 Kbps, modem passthrough Modem Relay (G.711) for other modem types • : Mu-law or A-law Encoding Memotec Inc.

  • Page 126: Network Connections

    • Remote Telnet access to command port • FTP or Zmodem upload and download of software and configuration • Text-based configuration files and journal log • Traps, traces and extended statistics • Username/password security control • Administrative filtering Memotec Inc.

  • Page 127: Chapter 8: Troubleshooting Tips

    Troubleshooting Tips Memotec Inc.

  • Page 128: Symptoms, Problems, And Solutions

    A hardware error occurred Enter DA at the console alarm message of the command line to view the type: alarms Contact NetPerformer An error has Technical Support and pro- occurred vide alarm codes (0x00100000 0xC0000002), please call the tech- nical support. Memotec Inc.
  • Page 129 Incorrect cable connection If LINK LED is off, check LAN cable and replace if damaged If LINK LED is on, make sure you are using the cor- rect IP address for trans- missions Memotec Inc.
  • Page 130 Enter DPORT at the con- sole command line to view the current modem signal status on all ports If modem signals are down, make sure the modem is plugged in, switched on and properly connected to the port Memotec Inc.

  • Page 131: Chapter 9: E&M-Ptt Interface Card

    E&M-PTT Interface Card Memotec Inc.

  • Page 132: About The E&M-Ptt Interface Card

    When ordering the E&M-PTT interface card, request the card designed for the specific voltage required in your application, as follows (see Figure 9-1): - +48VDC: Ordering Part No. 161-1093-003 - -48VDC: Ordering Part No. 161-1093-001 - +24VDC: Ordering Part No. 161-1093-004 - -24VDC: Ordering Part No. 161-1093-002 Memotec Inc.

  • Page 133: Specifications

    (the E and M leads), and the other to carry the VF audio sig- nals. - 2-wire or 4-wire audio signal transport - Up to 8 wires may be required in all, depending on the type of E&M used in your application. Memotec Inc.

  • Page 134: Cable And Connector

    Voice In (Transmit Ring) Voice Out (Receive Ring) two-wire connection Voice Out (Receive Tip) two-wire connection Voice In (Transmit Tip) Control Signal Out Ground return of isolated and current limited voltage source Table 9-1: RJ-45 pinout for E&M-PTT interface card Memotec Inc.
  • Page 135 You must install a ferrite on each cable connected to an E&M-PTT port NOTE: on an SDM-9220 or SDM-9230 (both UAC and DC models) in all coun- tries. These ferrites are provided with the product package. For instruc- tions, refer to “Installing the Ferrites (EMI Filters)” on page 4-24. Memotec Inc.

  • Page 136: About Push To Talk (Ptt)

    In an application involving communications with a fixed control station (Scenario 1): • The M lead is permanently connected to Signal Ground at the PTT ANSWER side, so that the E&M channel is up at all times • Only the control station operates as a device. PTT CONTROL Memotec Inc.
  • Page 137 VOICE #101> Egress CHANNEL ANI digits... VOICE #101> Egress CHANNEL ANI digits... VOICE #101> Ingress ANI operation mode..NONE VOICE #101> Ingress ANI operation mode..NONE VOICE #101> Ingress CHANNEL ANI digits..VOICE #101> Ingress CHANNEL ANI digits..Table 9-2: Push-To-Talk Application: Scenario 1 Memotec Inc.

  • Page 138: Two Remote Locations Scenario

    VOICE #101> Egress CHANNEL ANI digits... VOICE #101> Egress CHANNEL ANI digits... VOICE #101> Ingress ANI operation mode..NONE VOICE #101> Ingress ANI operation mode..NONE VOICE #101> Ingress CHANNEL ANI digits..VOICE #101> Ingress CHANNEL ANI digits..Table 9-3: Push-To-Talk Application: Scenario 2 Memotec Inc.

  • Page 139: Configuring Push To Talk

    Set the Status to ENABLE to activate the physical link If the physical link is disabled, all voice channels associated with this port are NOTE: disabled as well. You can continue with channel configuration, and then enable the link at a later time. Memotec Inc.
  • Page 140 If you want to turn off the Push To Talk function, set the Protocol param- NOTE: eter to OFF. This is the default value. Set the Analog E&M type to , depending on your wiring type 4 WIRE 2 WIRE 9-10 Memotec Inc.
  • Page 141 VOICE 301> Analog E&M type (def:4 WIRE) ? VOICE 301> TE timer (s) (0-255,def:0) ? VOICE 301> Push to Talk mode (def:PTT ANSWER) ? PTT CONTROL VOICE 301> Local inbound voice level (db) (def:0) ? VOICE 301> Local outbound voice level (db) (def:-3) ? Memotec Inc. 9-11...
  • Page 142 VOICE 301> Double talk threshold (db) (def:6) ? VOICE 301> Echo suppressor (def:ENABLE) ? VOICE 301> Link down busy (def:NO) ? VOICE 301> Remote unit (def:NONE) ? VOICE 301> Remote port number (1-65534,def:301) ? VOICE 301> Redundant channel (def:NO) ? 9-12 Memotec Inc.
  • Page 143 Index rackmount kit for 4-19 Clocks 4-10 Access methods Closing the chassis ACT LED Configuration access methods on analog interface card 5-23 Connections on LAN port user equipment ALARM LED Connectivity, of serial cables Analog Connectors voice interfaces 5-13 LAN port Auto-detection serial ports 6-2, console port speed...
  • Page 144 NT clock setting 4-10 rackmount kit 4-19 NT/TE mode 4-10, 4-11 requirements resolving problems user equipment connection Interface cards 5-13 Opening the chassis E&M-PTT Ordering information installation 4-16 LEDs 5-23 location 4-5, 4-17 Ports removing cables 5-7, 5-8, 2-Index Memotec Inc.
  • Page 145 console TIA-530 cable dual serial 5-22 Troubleshooting tips serial 6-2, POWER LED Unpacking 1-10 Power supply User equipment Power, connecting to 4-26 activating connection -48 VDC 4-27 connecting 4-26 User equipment connections Power-up status 4-28 Product package 1-10 Product numbers V.35/V.11 cable Push To Talk Voice interfaces...
  • Page 146 REACH FURTHER. OFFER MORE. Contact Memotec: tel.: +1-514-738-4781 e-mail: COE@memotec.com 7755 Henri Bourassa Blvd. West Montreal, Quebec | Canada H4S 1P7 www.memotec.com...

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