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Memotec NetPerformer SDM-9120 Series Hardware Installation Manual

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SDM-9120, 9220, 9230
Series Hardware Installation Guide

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Summary of Contents for Memotec NetPerformer SDM-9120 Series

  • Page 1 ® NetPerformer SDM-9120, 9220, 9230 Series Hardware Installation Guide...
  • Page 2 Memotec Inc. may otherwise authorize in writing. Memotec Inc. reserves the right to make changes without notice in product or component design as warranted by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the operation of the unit will be documented in the next revision of the manual.

  • Page 3: Table Of Contents

    Opening the Chassis Casing ........3-3 3. 3 Installing or Upgrading the DSP Module ......3-5 Memotec Inc.
  • Page 4 LAN Status LEDs........4-7 Memotec Inc.
  • Page 5 TIA-530 Cables ........5-7 Memotec Inc.
  • Page 6 Warranty Information ........A-1 Memotec Standard Warranty Policy ....... . . A-2...
  • Page 7 The E&M interface card ......... .4-21 Memotec Inc.
  • Page 8 RJ-48 to E1-75 dual BNC adaptor cable ......4-35 Memotec Inc.
  • Page 9 Compatible Telecom Services........... . . B-8 Memotec Inc.
  • Page 10 Memotec Inc.

  • Page 11: Chapter 1: Preface

    Preface Memotec Inc.

  • Page 12: Product Overview

    • A custom cable (HD-26 male connector) is required for the serial port, available from Memotec Inc. or your NetPerformer distributor. The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490.
  • Page 13 • A custom cable (HD-26 male connector) is required for the serial port, available from Memotec Inc. or your NetPerformer distributor. The basic software set provides support of PowerCell Voice and Data (including legacy user data) and IP routing over Ethernet, serial or digital ports using PPP or Frame Relay RFC-1490.
  • Page 14 • Link Delay Compensation IPv6. • 1.1.4 Sales Contacts To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec Inc. or your NetPerformer distributor. To contact Memotec Inc.: • Mail: Memotec Inc. 7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7 •...

  • Page 15: Sdm-9120

    • SDM-9120 products refer to the SDM-9120 UAC model. • SDM-9220 products refer to the SDM-9220 UAC model. • SDM-9230 products refer to the SDM-9230 UAC model. The model number is identified on the nameplate on the bottom of the unit. Memotec Inc.

  • Page 16: Audience

    The content of a warning must be read carefully and explicitly obeyed. 1.2.4 NetPerformer Document Set For complete information on the NetPerformer, consult the following: • NetPerformer Reference Guides Includes detailed information on new generation NetPerformer features, menus, commands, parameters and statistics displays. • NetPerformer Hardware Installation Guides Memotec Inc.

  • Page 17: Related Documents

    Provides examples of network setup and traffic meas- urement using various NetPerformer products. 1.2.5 Related Documents All of the documents listed here are available on the NetPerformer Companion CD, which is included with your product package (Part no. 520-0081-001). Memotec Inc.

  • Page 18: Changes To Console Operations

    The default is now instead of LOGIN ADMIN CAUTION: The default PASSWORD for this login remains SETUP. NOTE: For full instructions on setting up user profiles, refer to the Quick Configuration module of the NetPerformer Reference Guides. Memotec Inc.

  • Page 19: Technical Support

    Preface Technical Support Memotec Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. By employing state-of-the-art products and the latest technologies available, we provide some of the fastest, most efficient service in the industry.

  • Page 20: Returning A Netperformer Unit

    To learn more about our training services, email our education facilities at memotectraining@memotec.com 1.5.1 Request for Comments Our Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to docs@memotec.com. 1-10 Memotec Inc.

  • Page 21: Chapter 2: Unpacking

    Unpacking Memotec Inc.

  • Page 22: About Unpacking The Unit

    Unit must be installed in a restricted access location. CAUTION: 2.1.2 Size Requirements • Select a standard 19" (48 cm) equipment rack or a hard, flat surface that is: - Near an easily accessible AC power source (or possibly DC for the SDM- 9120 as required). Memotec Inc.

  • Page 23: Distance Requirements

    If the PBX and the NetPerformer UAC unit are not near each other (in the same room, for example) then their AC grounds may not be the same. Refer to “E&M Grounding Considerations” on page 3-25 for a workaround. Memotec Inc.

  • Page 24: Environmental Requirements

    • Ventilation requirement: leave 5 cm (2 inches) of unobstructed space around the unit. All unused slots must be closed with a plate. Above 3048 meters (10 000 feet) altitude the maximum operating temperature * NOTE: of the unit drops from 45°C to 35°C. Memotec Inc.

  • Page 25: Preparing The Site

    - One custom-made HD-26 cable for each serial port. Details are provided in “Serial Port and User Equipment Connections” on page 5-1. - One straight through 10/100BaseT LAN cable, RJ-45M to RJ-45M, for each Ethernet port. The above cables are not provided with the SDM-9XXX Series product pack- NOTE: Memotec Inc.
  • Page 26 “Installing the Ferrites (EMI Filters)” on page 3-26 for the ferrites required on the different product models for the various types of ports, the coun- tries where these ferrites are required, and installation instructions. These ferrites are not provided with the product package. NOTE: Memotec Inc.

  • Page 27: Chapter 3: Hardware Installation

    Hardware Installation Memotec Inc.

  • Page 28: Chapter Overview

    (“Installing the Licensed Software Options” on page 3-33) • (Optional) Connecting the unit to the LAN hub (“Connecting the LAN Hub” on page 3-34) • (Optional) Connecting user equipment to the serial ports (“Connecting the User Equipment” on page 5-4). Memotec Inc.

  • Page 29: Opening The Chassis Casing

    Pull the cover up slightly from the rear of the unit first, to disengage it from the clips on the chassis wall that hold it in place. c. Nudge the cover forward slightly over the front panel. Memotec Inc.

  • Page 30: Removing The Cover From The Sdm-9220/9230 Chassis

    By holding the bottom sides of the cover, pull the cover up gently while slightly pulling to either side of the device. Remove 3 screws on top Remove 2 screws on each side Gently spread sides while lifting cover Figure 3-2: Removing the Cover from the SDM-9120 chassis Memotec Inc.

  • Page 31: Installing Or Upgrading The Dsp Module

    10.2.3 R08 or higher. The synchronous low-density DSP module requires ver- sion 10.3.5 R02 or higher. Earlier software versions will report a hardware problem and log an error. Å Ç É DSP Socket Slots for interface cards Figure 3-3: Location of Optional Hardware on the Main Board Memotec Inc.
  • Page 32 Close the chassis casing as described on “Closing the Chassis Casing” on page 3-8. Memotec Inc.

  • Page 33: Removing A Dsp Module

    Do not expose the DSP module or the SDM-9120/9220/9230 unit to CAUTION: a magnetic field or electrostatic charge at any time. Damage to their components could result. If you are not installing another DSP, replace the unit cover as described in the next section. Memotec Inc.

  • Page 34: Closing The Chassis Casing

    Align the cover with the base of the unit. Push the cover down gently, until it snaps into place. Secure the cover to the base unit by replacing all screws that were removed earlier, Figure 3-2 for their exact location. Memotec Inc.

  • Page 35: Removing An Interface Card

    Do not expose the interface card or the SDM-9120/9220/9230 unit to CAUTION: a magnetic field or electrostatic charge at any time. Damage to their components could result. Memotec Inc.
  • Page 36 To secure the metal faceplate in place, tighten the 2 captive screws. To limit electromagnetic interference and ensure optimum ventilation inside NOTE: the unit chassis, there should be of the no large openings on the rear panel SDM-9120/9220/9230 unit. 3-10 Memotec Inc.

  • Page 37: Hardware Strapping

    TE factory setting. • If you are connecting the physical digital port to user equipment (or to another physical digital port that has been strapped as TE), you must change the NT/TE mode of the interface card to NT. Memotec Inc. 3-11...

  • Page 38: Setting The Nt/Te Mode

    Figure 3-5: JP5 AND JP6 locations To change the jumper setting for NT/TE mode on an ISDN-BRI S/T interface card: Hard strapping must be done carefully, to ensure that the pins are well- NOTE: engaged in the jumper base on both sides. 3-12 Memotec Inc.

  • Page 39: E1-75 Jumpers

    Make sure that each physical connection is configured for NT mode at one end, and TE mode at the other. 3.6.3 E1-75 Jumpers On the single/dual port T1/E1 interface card, 2 jumpers must be installed for each port that Memotec Inc. 3-13...
  • Page 40 An E1-75 connection is accomplished by installing an adaptor on the E1/T1 NOTE: port. The following adaptor is available from Memotec: RJ-48 to E1-75 dual BNC (Ordering part number AG2CA0001). If you are not using an adaptor for E1-75 operations, you can skip this procedure.
  • Page 41 Close the chassis casing as described on “Closing the Chassis Casing” on page 3-8. Connect the following adaptor for E1-75 operations onto the digital port: RJ-48 to E1- 75 dual BNC adaptor cable (Ordering part number. AG2CA0001). Memotec Inc. 3-15...
  • Page 42 -If the unit is on a table, you must support the weight of the cables on the table. The digital port can desynchronize and the unit reset if the full weight of the BNC coaxial cables is unsupported. 3-16 Memotec Inc.

  • Page 43: Installing An Interface Card

    In countries where a 2-pin non-grounded power cord must be used, ensure NOTE: that the SDM-9120/9220/9230 unit is independently grounded with a wire from Ground securely attached to the ground lug located at the rear of the SDM-9120/9220/9230 chassis. Memotec Inc. 3-17...
  • Page 44 If you decide to remove an interface card at a later time, you will need to replace the faceplate for that slot. 3-18 Memotec Inc.
  • Page 45 If an interface card is not correctly installed, proper contact may not be made. This could result in a continuous reset of the unit, or the unit could boot but the Signaling Engine crash shortly afterward. Memotec Inc. 3-19...

  • Page 46: Installing The Unit In A Rack

    3.8.2 Installing the SDM-9220/9230 in a rack A rackmount kit is provided with each SDM-9220/9230 unit for optional rackmount installation of the unit chassis (Ordering part number 100-1086-001). Details about the 3-20 Memotec Inc.
  • Page 47 3 of these holes, depending on the depth of your rack. You can mount the brackets in either direction, depending on whether you want to access the front or rear of the unit once it is installed in the rack. Memotec Inc. 3-21...
  • Page 48 Carefully insert the SDM-9220/9230 unit with the attached brackets into the rack. Secure the front of each bracket onto the rack using two mounting screws with washers, as shown in Figure 3-10. Four mounting screws securely hold unit in place Figure 3-10: Completed Rackmount Installation 3-22 Memotec Inc.

  • Page 49: E&M Wiring And Grounding

    “Four-wire E&M Connections” on page 3-24. In a multiplexing application the crossover is accomplished digitally. Therefore, when connecting an analog PBX to the E&M interface card, the E and M leads of the PBX connect to the E and M Memotec Inc. 3-23...

  • Page 50: Four-Wire E&M Connections

    Connection Through SDM-9120/9220/ Figure 3-11: Four-wire E&M Connections All signals are listed from the PBX point of view. NOTE: Connection Through SDM-9120/9220/ Figure 3-12: Two-wire E&M Connections All signals are listed from the PBX point of view. NOTE: 3-24 Memotec Inc.

  • Page 51: E&M Grounding Considerations

    Connecting the AC ground to the Telco/PTT ground on telephone CAUTION: equipment may violate the rules of certain regulatory agencies. For complete grounding regulations, please check with your local telephone company and/or agency. Memotec Inc. 3-25...

  • Page 52: Installing The Ferrites (Emi Filters)

    Wrapping is not required in the case of an E1-75 connection, as the coaxial NOTE: cable connected to the RJ48 to BNC adaptor is too bulky to permit it. 3-26 Memotec Inc.
  • Page 53 Allow no more than three inches (one inch is ideal) between the wrap and the RJ-45 or RJ-48 connector that plugs into the user device or telephone outlet. Figure 3-13: Installing a ferrite with an RJ-45/RJ-48 connector Memotec Inc. 3-27...

  • Page 54: 3.11 Powering The Unit

    . The unit will begin power-up and system check immediately. For the SDM-9120 unit, you just need to provide power to the unit for it to begin to power up and system check. 3-28 Memotec Inc.

  • Page 55: System Status On Power-Up

    Application has started from a software reset green green Application has started from a power-on; at least one link is up Application has started from a software reset; at least one link is up Table 3-4: Front Panel LED States During System Startup Memotec Inc. 3-29...
  • Page 56 LED does not light up or the LED is red at the end of STATUS NOTE: this sequence, the unit may be faulty. Contact Technical Support for assis- tance (see “Technical Support” on page 1-9). See also “Troubleshooting Tips” on page 6-1. 3-30 Memotec Inc.

  • Page 57: Connecting The Console Terminal

    At that point, you can change your console speed, if desired. • Available console speeds are 1200, 2400, 4800, 9600, 19200, 28800, 38400, 57600 and 115200 bps. The equipment you connect to the console port must operate at one of these speeds. Memotec Inc. 3-31...

  • Page 58: Activating The Console Connection

    When the password is entered correctly, the SDM-9120/9220/9230 sends the product banner to the console screen, as in this example: LOGIN:ADMIN PASSWORD:***** ACCEPTED SDM-9230 vx.x.x Memotec Technologies, Inc. (c) 2007 Signaling Engine x.x.x DSP code version: x.x.x Console connected on port CSL B327091>...

  • Page 59: Installing The Licensed Software Options

    3.13.1 Software License Key The Memotec Software License Key is a traceable number that is used to activate the licensed software option. Contact Memotec Technical Support for your Software License Key.

  • Page 60: 3.14 Connecting The Lan Hub

    Connect the other end of the LAN cable to one of the 10/100BaseT ports on your local LAN hub. The link is up when the LED is on. The LED color indicates the speed of the LAN connection: • Amber: 100 Mbps • Green: 10 Mbps 3-34 Memotec Inc.

  • Page 61: Chapter 4: Product Description

    Product Description Memotec Inc.

  • Page 62: Sdm-9120 Base Unit

    One console port, with console cable “Console Port” on page 4-9 One UAC power supply, with removable power “Power Supply” on page 4-10 cable. One rackmount kit “Rackmount Kit” on page 4-11 Table 4-1: Basic features of the SDM-9120 unit Memotec Inc.

  • Page 63: Sdm-9220/9230 Base Unit

    One console port, with console cable “Console Port” on page 4-9 One power supply, with removable power cable. “Power Supply” on page 4-10 One rackmount kit “Rackmount Kit” on page 4-11 Table 4-2: Basic features of the SDM-9220/9230 unit Memotec Inc.

  • Page 64: Optional Hardware

    Slot 2, digital port 1 Slot 2, digital port 2 Slot 3, digital port 1 Slot 3, digital port 2 ETHERNET (top) ETH1 ETHERNET (bottom) ETH2 SERIAL PORT CONSOLE Table 4-4: List of physical ports and their port numbers Memotec Inc.

  • Page 65: Base Unit Chassis

    4-6. State Interpretation Blinking Red/ Early stage of system startup, when the bootstrap pro- Amber/Green gram is executing a quick hardware test Middle stages of system startup, when the bootstrap program is running Table 4-5: STATUS LED states Memotec Inc.
  • Page 66 As mentioned in the preceding section, the rear panel also includes a set of system status LEDs, below Slot 1. These LEDS ( POWER STATUS ALARM ) duplicate the front panel system status LEDs. See “System Status LEDs” on page 4-5 for details. Memotec Inc.

  • Page 67: Ethernet Ports

    - Amber: Link integrity at 100 Mbps - Green: Link integrity at 10 Mbps - Off: No link integrity signal detected. • ACT: Goes on (green) when there is activity on the corresponding LAN port (LAN traffic transmitted or received). Memotec Inc.

  • Page 68: Lan Cables

    The following table describes the RJ-45 pinout for the LAN port. Pin No. Usage Description Transmit (+) Output Transmit (-) Output Receive (+) Input – (not used) – (not used) Receive (-) Input – (not used) – (not used) Table 4-7: RJ-45 pinout for Ethernet LAN port Memotec Inc.

  • Page 69: Console Port

    “Rear View of the SDM-9230 UAC” on page 4- CONSOLE Connect the other end of the cable to a COM port on the console terminal or PC, or to a modem for dialup connection to a remote console. Memotec Inc.

  • Page 70: Power Supply

    • Frequency: 50/60 Hz • Current: 0.8 A at 100 V and 0.4 A at 240 V • Maximum power consumption: 50 Watts. Normal power consumption may be lower when the unit is not fully NOTE: populated. 4-10 Memotec Inc.

  • Page 71: Rackmount Kit

    Prepare the mounting brackets and the support screws. See Figure 4-5. When you unpacked your unit, locate a pair of mounting brackets with a bag of mounting screws. The larger screws secure the mounting brackets to the unit. The Memotec Inc. 4-11...

  • Page 72: Mounting Screws And Mounting Bracket

    The mounting brackets now have a place to rest during the installation process. Once the unit is in position, tighten all the rack mounting screws. 4-12 Memotec Inc.

  • Page 73: Dsp Modules

    DSP module (HD-DSP). The low-density DSP module is intended for the SDM- CAUTION: 9120, SDM-9220 and SDM-9230 only. DO NOT replace the low- density DSP module with a DSP intended for legacy NetPerformer products (SDM-9360, SDM-9380 and SDM-9585). Memotec Inc. 4-13...

  • Page 74: High-Density Dsp Module

    Earlier software versions will report a hardware problem and log an error. The high-density DSP module is intended for the SDM- CAUTION: 9120, SDM-9230, SDM-9606 and SDM-9620 only. DO NOT replace the high-density DSP module with a DSP intended for the SDM- 9360, SDM-9380 or SDM-9585. 4-14 Memotec Inc.

  • Page 75: Interface Cards

    All three units use the same interface boards; however, the SDM-9120 has a low profile chassis requiring only 1 Rack Unit of space. Consequently, the SDM-9120 interface cards must also be low profile using different faceplate than the SDM-92x0. See Figure 4-9 below. Figure 4-9: Low profile and regular interface cards Memotec Inc. 4-15...
  • Page 76 • KT-0021206: Replacement Faceplate Kit for Quad FXO • KT-0021204: Replacement Faceplate Kit for Dual FXS • KT-0021202: Replacement Faceplate Kit for Quad FXS • KT-0021200: Replacement Faceplate Kit for Single E1/T1 • KT-0021198: Replacement Faceplate Kit for Dual E1/T1 4-16 Memotec Inc.

  • Page 77: Types Of Interface Cards

    FXS interface card 61-1350-000 • for the quad FXS interface card. 161-1326-000 Ordering part numbers for SDM-9220/9230: • 1 61-1050-000 for the dual FXS interface card • 161-1026-000 for the quad FXS interface card. Memotec Inc. 4-17...
  • Page 78 You must install a ferrite on each cable connected to an FXS port on NOTE: SDM-9220 UAC or SDM-9230 UAC installed in the European Union or Russia. These ferrites are provided with the product package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 3-26. 4-18 Memotec Inc.

  • Page 79: Dual Fxo Interface Card (Top), Quad Fxo Interface Card (Bottom)

    • Up to 2 FXO interface cards can be installed in theSDM-9120 or SDM-9220, or 3 in the SDM-9230, providing up to 12 analog FXO voice ports in a single unit. Figure 4-12: Dual FXO interface card (top), Quad FXO interface card (bottom) Memotec Inc. 4-19...
  • Page 80 • Equipped with an onboard DSP processor • Supports voltage from -48VDC to +48VDC • Replaces the legacy E&M card, part number 161-1027-000. Up to 2 E&M interface cards can be installed in the SDM-9120 or SDM-9220, or 3 in the 4-20 Memotec Inc.

  • Page 81: Channelized Digital Interfaces

    The following digital interface cards are available: single port T1/E1, dual port T1/E1 and ISDN BRI S/T. You must install a DSP module if you intend to use any of these interface cards for digital voice. See “Installing or Upgrading the DSP Module” on page 3-5. Memotec Inc. 4-21...
  • Page 82 - Can be installed and operated on a unit that has one or more single/dual port T1/E1, ISDN-BRI S/T, or legacy E1 interface cards installed in the other slots. - Cannot be installed on a unit that has one or more legacy T1 interface cards installed in another slot. 4-22 Memotec Inc.

  • Page 83: The Single Port T1/E1 Interface Card (Top)

    T1 operations are indicated when the port LED labelled is green. E1 T1-E1 NOTE: operations are indicated when the T1-E1 LED is yellow. To interpret the other status LEDs, refer to “Interface Card Status LEDs” on page 4-27. Memotec Inc. 4-23...

  • Page 84: To E1-75 Dual Bnc Adaptor Cable

    Substitute a dual port T1/E1 interface card for the T1 interface, and configure it for T1 operations. • E1 operations are indicated when the T1-E1 LED is yellow (see Figure 4-15). To interpret the other status LEDs, see “Interface Card Status LEDs” on page 4-27. 4-24 Memotec Inc.
  • Page 85 • Provides software configurable Phantom power • 2 RJ-48 female connectors • 2 B-(bearer) channels at 64 Kbps and one D-channel at 16 Kbps on each physical port Memotec Inc. 4-25...

  • Page 86: Dual Serial Port (Wan) Interface

    (V.24), X.21, X.21 CE, TIA-449 (V.36) and TIA-530 interfaces • HD-26 female connectors that provide auto-detection of interface and gender according to the type of HD-26 custom cable that is installed. For details, refer to “Custom Serial Cable Specifications” on page 5-6. 4-26 Memotec Inc.

  • Page 87: Interface Card Status Leds

    “The Dual FXS interface card (top), and Quad FXS interface card (bottom)” on page 4-18 • “Dual FXO interface card (top), Quad FXO interface card (bottom)” on page 4- • “Dual FXO interface card (top), Quad FXO interface card (bottom)” on page 4- Memotec Inc. 4-27...

  • Page 88: Status Led Indicators On Analog Voice Interface Cards

    LEDs per port. For the LED locations refer to: • “The Single Port T1/E1 interface card (top)” on page 4-23 • “The Dual Port T1/E1 interface card (bottom)” on page 4-23 • “The ISDN-BRI S/T interface card” on page 4-26. 4-28 Memotec Inc.

  • Page 89: Status Led Indicators On Channelized Digital Interface Cards

    The port Line mode has been configured for NT operation Yellow The port Line mode has been configured for TE operation D-CH The D-channel is DOWN Green The D-channel is UP Table 4-9: Status LED indicators on channelized digital interface cards Memotec Inc. 4-29...

  • Page 90: Fxs And Fxo Interface Cards

    Connect one end of the cable to the RJ-11 connector on the interface card. Connect the other end to the RJ-11 connector on the voice/fax device: a telephone set, fax machine, key telephone system, CO (CX), or the station side of an analog PBX. 4-30 Memotec Inc.

  • Page 91: E&M Interface Card

    Voice from PBX (Transmit Tip) Control Signal to PBX Signal Ground Table 4-10: RJ-45 pinout for E&M interface card The pinout functions on an E&M/PTT port are slightly different from that of a NOTE: standard E&M port. Memotec Inc. 4-31...
  • Page 92 You must install a ferrite on each cable connected to an E&M port on an NOTE: SDM-9220 or SDM-9230 in all countries. These ferrites are provided with the SDM-9220/9230 product package. For instructions, turn to “Installing the Ferrites (EMI Filters)” on page 3-26. 4-32 Memotec Inc.

  • Page 93: T1/E1 And Isdn-Bri S/T Interface Cards

    Table 4-11: RJ-48 pinout for single/dual port T1/E1 interface cards Pin No. Description Power (+) Power (-) Transmit (+) Output Receive (+) Input Receive (-) Input Transmit (-) Output Power (-) Power (+) Table 4-12: RJ-48 pinout for ISDN-BRI S/T interface card Memotec Inc. 4-33...

  • Page 94: 4.10.10 Supporting E1-75 On A T1/E1 Port

    • Strain relief for the cables to ensure that they do not loosen from the digital port. Refer to “E&M Wiring and Grounding” on page 3-23. • 2 jumpers on the interface board, to prevent electromagnetic interference. For installation, refer to “E1-75 Jumpers” on page 3-13. 4-34 Memotec Inc.
  • Page 95 Connect the other end of each cable to the network or the BNC connectors on another interface card set to E1-75. Once again, select the TX or RX connector according to your application requirements. Provide adequate strain relief for the cables, as described in the Caution below. Memotec Inc. 4-35...
  • Page 96 If the line does not come up on this interface card, the problem could be NOTE: related to the TX/RX cable connections. Try inverting the cables attached to the left (TX) and right (RX) BNC connectors of the port. 4-36 Memotec Inc.

  • Page 97: Chapter 5: Serial Port And User Equipment Connections

    Serial Port and User Equipment Connections Memotec Inc.

  • Page 98: Serial Port

    5-5. Custom HD-26 Cables Each serial port requires a custom-made HD-26 male cable which can be ordered from Memotec Inc. or your NetPerformer distributor. For ordering information, refer to “Sales Contacts” on page 1-4. The same custom cables are used for the port built into the base unit and ports NOTE: on the dual serial port interface card.
  • Page 99 HD-26 custom cable that is installed. For example, with a V.35/V.11 DTE cable the port will select V.35/V.11 electrical characteristics and DTE. Software configuration of these characteristics is thus not required. For details concerning the custom serial cable, refer to “Custom Serial Cable Specifications” on page 5-6. Memotec Inc.

  • Page 100: Connecting The User Equipment

    Activate a voice connection by dialing a speed dial number to place a call. Check the status of the NetPerformer, its connections and all active channels, ports, PVCs and SVCs by executing the statistics commands (refer to the NetPerformer Reference Guides for details). Memotec Inc.

  • Page 101: Wan/User Port Specifications

    • SNA: SDLC, LAN or Frame Relay RFC1490 (BAN, BNN); SDLC spoofing of up to 64 PUs, type 1, 2.0, 2.1 and 4/5, local SDLC and LLC2 spoofing, SDLC-to- LLC2 conversion • Asynchronous user port protocols: ENQ/ACK, XON/XOFF, CTS/DTR, Trans- parent, Reliable, Asynchronous PPP Memotec Inc.

  • Page 102: Custom Serial Cable Specifications

    - Use the DCE female cable for connection to a male connector on the X.21 equipment (typically a DTE device) Ordering part number 161-0895-001, Stock number 502-0942-006. - Use the DTE male cable for connection to a female connector on the X.21 equipment (typically a DCE device) Memotec Inc.

  • Page 103: X.21 Eu Cables

    - Use the DCE female cable for connection to a male connector on the TIA-530 equipment (typically a DTE device) Ordering part number 161-0899-001, Stock number 502-0946-006. - Use the DB-25/DTE male cable for connection to a female connector on the TIA-530 equipment (typically a DCE device) Memotec Inc.
  • Page 104 SDM-9XXX Series Hardware Installation Guide Ordering part number 161-0900-001, Stock number 502-0947-006. Memotec Inc.

  • Page 105: Serial Port Connector And Custom Hd-26 Cable Set Connectivity

    XTXCA XTXC XTXCA XTXCA External Transmit Clock XTXCB XTXCB XTXCB DTRA DTRA DTRA C[A] Data Terminal Ready (Control n/a n/a DTRB DTRB DTRB C[B] on wire) Table 5-1: Serial connector and NetPerformer custom HD-26 cable set Memotec Inc.
  • Page 106 DTE or DCE equipment via a NetPerformer serial interface. These HD-26 cables are custom and proprietary to the NetPerformer. The information in this table is not sufficient to manufacture a working cable that can interoperate with the serial port on the NetPerformer unit. 5-10 Memotec Inc.

  • Page 107: Chapter 6: Troubleshooting Tips

    Troubleshooting Tips Memotec Inc.

  • Page 108: Symptoms, Problems, And Solutions

    A hardware error occurred Enter DA at the console alarm message of the command line to view the type: alarms An error has Contact Technical Support occurred and provide alarm codes (0x00100000 0xC0000002), please call the tech- nical support. Memotec Inc.
  • Page 109 Incorrect cable connection If LINK LED is off, check LAN cable and replace if damaged If LINK LED is on, make sure you are using the cor- rect IP address for trans- missions Memotec Inc.
  • Page 110 Enter DPORT at the con- sole command line to view the current modem signal status on all ports If modem signals are down, make sure the modem is plugged in, switched on and properly connected to the port Memotec Inc.

  • Page 111: Appendix A: Warranty Information

    Appendix A: Warranty Information This appendix explains the conditions of the product warranty. Memotec Inc.

  • Page 112: Memotec Standard Warranty Policy

    SDM-9XXX Series Hardware Installation Guide Memotec Standard Warranty Policy This standard warranty policy sets out the sole obligation and liability of Memotec and the customer’s exclusive remedies for claims based on defects in or failure of any product sold (including software) by Memotec. This standard warranty policy replaces all other warranties, expressed or implied with respect to Products sold or services rendered by Memotec Inc.
  • Page 113 Memotec, would affect the reli- ability or detracts from the performance of any part of the product, or is damaged as the result of use in a way or with equipment that had not been previously approved by Memotec;...
  • Page 114 A fixed charge established for each product will be imposed for all equipment returned for warranty repair where Memotec cannot identify the cause of the reported failure. The fee for this service is defined in the current “Memotec Service Programs” document, identified as “No Problem Found Fee”.

  • Page 115: Appendix B: Compliance Information

    Appendix B: Compliance Information and Safety Warning Memotec Inc.

  • Page 116: Regulatory - Compliance And Agency Approval

    SDM-9XXX Series Hardware Installation Guide Regulatory – Compliance and Agency Approval Memotec Inc.
  • Page 117 TBR 1 + TBR 2 TBR 3 TBR4 TBR 12 + TBR 13 NTR4 FCC Part 68 + TIA-968-A IC CS-03 Issue 8 - Part 1 • Telecom – Analog AS/ACIF S002 TBR 15 + TBR 17 TBR 21 Memotec Inc.
  • Page 118 IC CS-03 Issue 8 - Part 2 and Part 6 TBR 1 + TBR 2 • Telecom – Digital TBR4 TBR 12 + TBR 13 IC CS-03 Issue 8 - Part 1 • Telecom – Analog TBR 15 + TBR 17 TBR 21 Memotec Inc.

  • Page 119: Compliance And Regulatory Statements

    Compliance and Regulatory Statements EU Directives: EMC + Safety + RoHS Memotec Inc.
  • Page 120 SDM-9XXX Series Hardware Installation Guide Memotec Inc.
  • Page 121 MEMOTEC izjavlja, da je ta SDM-9120 UAC + SDM-9220 UAC + SDM-9230 UAC skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 2014/30, 2014/35, 2011/65. Hér með lýsir MEMOTEC yfir því að SDM-9120 UAC + SDM-9220 UAC + SDM-9230 UAC er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 2014/30, 2014/35, 2011/65.

  • Page 122: Marking

    List of countries: Austria, Belgium, Bulgaria, Czech Republic, Serial) Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Republic of Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Swit- zerland, UK Table 0-1 Compatible Telecom Services Memotec Inc.
  • Page 123 List of countries: Austria, Belgium, Bulgaria, Czech Republic, (Quad/Dual FXO). The Cyprus, Denmark, Finland, France, Germany, Greece, Hun- SDM-9120 with Interface gary, Iceland, Republic of Ireland, Italy, Latvia, Luxemburg, card 100-1107-503A/504A Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, UK. Table 0-1 Compatible Telecom Services Memotec Inc.

  • Page 124: En55032 And Cispr32 Warning

    However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which B-10 Memotec Inc.

  • Page 125: Fcc Part 68 Statement

    MODES OF OPERATION AND VERIFICATION OF REGISTRATION PORTS. • If a need arises in the future, the telephone company will call the user and request the following information for any equipment being connected to the Public Switched Telephone Network: Memotec Inc. B-11...

  • Page 126: Problems, Repair And Warranty

    Problems, Repair and Warranty Should you experience trouble with this telephone equipment or for repair or warranty information, please contact Memotec Inc. Canada, Inc. at +1 (514) 738-4781. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect this equipment from the line network until the problem has been corrected.

  • Page 127: Industry Canada Statements

    Radio Interference Regulation of the Industry Canada. The SDM-9220 and the SDM-9230 do not exceed Class B limits for radio noise emissions for digital apparatus, set out in Radio Interference Regulation of the Industry Canada. Memotec Inc. B-13...

  • Page 128: The Ringer Equivalence Number (Ren

    Repairs to certified equipment should be made by a Memotec Inc. authorized maintenance facility. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

  • Page 129: Indice D'équivalence De La Sonnerie (Ies

    Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par Memotec Inc. L'entreprise de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à...
  • Page 130 SDM-9XXX Series Hardware Installation Guide The Telecom approval certificate has been issued on 04/17/2017. It will expire on 04/17/2020. The approval number is OC-5-SPD-1937. B-16 Memotec Inc.

  • Page 131: Environmental Information

    If you need more information on the collection, reuse and recycling systems, please contact your local or regional waste administration. You can also contact us for more information on the environmental performances of our products Compliance to China RoHS Memotec Inc. B-17...
  • Page 132 SDM-9XXX Series Hardware Installation Guide B-18 Memotec Inc.

  • Page 133: Safety Warnings And Precautions

    La cosse de terre est une borne de terre principale qui doit être connectée en permanence à la terre. Making Changes or Modifications Any changes and modifications not expressly approved by Memotec Inc. will void any compliance and regulatory approval, and will void the user’s authority to operate the equipment.
  • Page 134 SDM-9XXX Series Hardware Installation Guide B-20 Memotec Inc.

  • Page 135: Index

    Index rackmount kit for 3-20 Clocks 3-11 Access methods Closing the chassis ACT LED Configuration access methods on analog interface card 4-28 Connections on LAN port user equipment ALARM LED Connectivity, of serial cables Analog Connectors voice interfaces 4-17 LAN port Auto-detection serial ports 5-2, console port speed...
  • Page 136 Ordering information Interface cards 4-15 installation 3-17 LEDs 4-27 Ports location 3-5, 3-18 cables 4-8, 4-9, removing console Interfaces dual serial 4-26 analog voice 4-17 digital 4-21 serial 5-2, dual serial 4-26 POWER LED 2-Index Memotec Inc.
  • Page 137 Power supply 4-10 connecting Power, connecting to 3-28 User equipment connections 3-28 Power-up status 3-29 Product V.35/V.11 cable package 1-10 Voice interfaces Product numbers analog 4-17 cables for 4-30 Rackmount kit 3-20 Requirements WAN specifications distance Work order number environmental materials size Returning the unit...
  • Page 138 For local offices and sales representatives, please visit our website: www.memotec.com Memotec Inc. 7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7 Tel.: (514) 738-4781 FAX: (514) 738-4436 www.memotec.com...

This manual is also suitable for:

Netperformer sdm-9220 seriesNetperformer sdm-9230 seriesNetperformer sdm-9220 uacNetperformer sdm-9230 uac

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