Sony CLIE PEG-TG50 Troubleshooting Manual page 18

Performing initial checks
B Is the memory space of your CLIÉ handheld sufficient?
Delete any unnecessary data and perform the HotSync
again.
B Are you using the same user name that is used for another CLIÉ handheld?
Change the user name.
Checking your computer
B Is the operating system on your computer compliant?
The following is the operating systems that are compliant with your CLIÉ
handheld. Operating systems other than the following are not supported.
• Microsoft Windows
• Microsoft Windows
• Microsoft Windows
• Microsoft Windows
Note
Upgrade versions of operating systems are not supported.
B If you are using Windows
an "Administrator."
B Is the USB cable of the cradle connected to your computer?
B Is the HotSync
corner of your computer screen?
If not, select the Start menu, Programs (All Programs in Windows
XP), Sony handheld, and HotSync Manager to start the HotSync
Manager.
B Is the Local USB check box in the menu (displayed by clicking the
HotSync
If not, select the Local USB check box.
B Is the USB port active?
Check that the USB port works normally by connecting another USB
device such as a USB mouse.
B When using terminal extension products for laptops such as a port
replicator, you may not be able to use either the port replicator or the USB
port of your computer.
18
®
98 Second Edition
®
2000 Professional
®
Millennium Edition
®
XP
®
2000 Professional or Windows
icon displayed in the task tray in the bottom right-hand
icon selected?
®
operation once
®
XP, log in as
®