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This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of problems you encounter are easy to correct
yourself.
Message
Possible causes
SIM error
There is no SIM card in the
phone or you may have
inserted it incorrectly.
No connection
Signal weak
to the
network
Outside GSM network
Codes do
When you want to change
not match
a security code you have to
confirm the new code by
entering it again. The two
codes that you have
entered do not match.
Function
Not supported by Service
cannot be
Provider or registration
set
required
Calls not
Dialling error
available
New SIM card inserted
Charge limit reached
Phone
On/Off key pressed too
cannot be
briefly
switched on
Battery empty
Battery contacts dirty
Possible Corrective measures
Make sure that the SIM card is
correctly inserted.
Move higher to a window or
open space.
Check service provider coverage
map.
Contact your Service Provider.
Contact your Service Provider.
New network not authorized.
Check for new restrictions.
Contact Service Provider or
reset limit with PIN 2.
Press On/Off key for at least two
seconds.
Charge battery. Check charging
indicator in the display.
Clean contacts.
Trouble Shooting
Message
Possible causes
Charging
Battery totally empty
error
Temperature out of range
Contact problem
No mains voltage
Charger defective
Wrong charger
Battery defective
Phone loses
Signal too weak
network
Number not
The Fixed dial number
permitted
function is on.
Possible Corrective measures
Charge battery.
Make sure the ambient
temperature is right, wait for a
while, and then charge again.
Check power supply and
connection to the phone.
Check the battery contacts,
clean them if necessary.
Plug in to a different socket or
check voltage.
If the charger does not warm up,
replace it.
Only use original LG
accessories.
Replace battery.
Reconnection to another service
provider is automatic.
Check settings.
73
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