Support; Warranty - RainWise PVmet 500 Series User Manual

SUPPORT

For support please contact RainWise Inc. at 1-800-762-5723.

WARRANTY

RainWise, Inc. warrants this product against defects in materials and workmanship for a period of two (2) years from the date of
purchase and agrees to repair or replace any defective product without charge.
This warranty does not cover damage resulting from accident, misuse or abuse, lack of reasonable care, the fixing of any attachment
not provided with the product, or damage due to a lightning strike or power surge. RainWise will not reimburse for take-down or
reinstallation charges. RainWise will not pay for any warranty service performed by a non-authorized repair service. No responsibility
is assumed for any special, incidental or consequential damages. No other warranty, written or oral is authorized by RainWise, Inc.
NOTE: This warranty gives you specific legal rights, and you may have other rights which vary from state to state. Some states do not
allow the exclusion of 'incidental or consequential damages,' and so the above exclusions and limitations may not apply to you.
To return a unit under warranty: call 1-800-762-5723 within the continental US or (207) 288-5169. Within 90 days after the date of
purchase, RainWise will issue a UPS call tag for pick-up of the equipment at your address. RainWise will also pay for return UPS
charges. If expedited shipping is requested, the express cost must be paid by the customer. After 90 days from the date of purchase,
the customer is responsible for all shipping charges.
IMPORTANT: Make sure equipment is properly packed - preferably in the original box. Damage incurred in shipping is not covered by
this warranty.
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