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Qiagen Q-Base User Manual

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January 2019
Q-Base
User Manual
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Summary of Contents for Qiagen Q-Base

  • Page 1 January 2019 Q-Base User Manual Sample to Insight__...

  • Page 2: Table Of Contents

    Site requirements ..................9 Power requirements ................9 Connecting Q-Base to your network ............9 Connecting additional tablets to an existing Q-Base ........17 Administration of Q-Base via Webmin ............17 Factory reset of Q-Base ................. 20 Insert/remove the microSD card .............. 21 QIAcube Connect app features ................
  • Page 3 Certificates ..................29 Waste Electrical and Electronic Equipment (WEEE) ........29 FCC Declaration ................... 29 Appendix B Ordering Information ..............30 Ordering Information ..................30 Version history ....................31 Q-Base User Manual 01/2019...

  • Page 4: Introduction

    1 Introduction Before using the Q-Base, it is essential that you read this user manual carefully and pay attention to the safety information. The instructions and safety information must be followed to ensure safe operation of the instrument and to maintain the instrument in a safe condition.

  • Page 5: Intended Use Of The Qiacube Connect

    QIAGEN customers are a major source of information regarding advanced or specialized uses of our products. This information is helpful to other scientists as well as to the researchers at QIAGEN. We therefore encourage you to contact us if you have any suggestions about product performance or new applications and techniques.

  • Page 6: Requirements For Qiacube Connect Users

    No special requirements Installation, routine use and Laboratory technicians or equivalent Appropriately trained and maintenance experienced personnel familiar with use of computers and automation in general Servicing QIAGEN Field Service Specialists only Trained and authorized by QIAGEN Q-Base User Manual 01/2019...

  • Page 7: Safety Information

    2 Safety Information Before installing or using Q-Base, it is essential that you carefully read the user manual provided by the hardware supplier Eurotech and pay attention to their safety information. The instructions and safety information in this user manual must be followed to ensure safe operation of the instrument and to maintain the instrument in a safe condition.

  • Page 8: External Features Of Q-Base

    3.1 External features of Q-Base Front view of Q-Base Rear view of Q-Base Top view of Q-Base Q-Base Wi-Fi antenna 2.4 GHz Wi-Fi/Bluetooth antenna connector Power cord socket RJ-45 Ethernet port (ETH 1) Green LED indicator for Bluetooth on/off (first LED) Note: Do not remove the plug of Ethernet port ETH 0.

  • Page 9: Installation Procedures

    This section describes how to initially set up Q-Base within your network and ensure the connection to your QIAcube Connect instrument. Note: If you would like to connect Q-Base to your LAN, and your LAN does not support automatic assignment of IP addresses (not supporting DHCP), you might need support from your IT department or an IT professional.
  • Page 10 2. Power up the Q-Base by plugging the power cord into an appropriate power socket. If you use a LAN cable to connect to your network, plug the LAN cable into ethernet port ETH1 before you switch on the Q-Base Important: Do not use Ethernet port ETH0 for the LAN connection.
  • Page 11 10. The QIAcube Connect app will prompt you to change the password. Enter a password of your choice according to the password rules provided by the app, and then press Reset. 11. Enter the LAN or Wi-Fi settings as described in sections 4.3.1 or 4.3.2 before proceeding with step 11. Q-Base User Manual 01/2019...
  • Page 12 Note: Do not press Finish Configuration before you have entered the IP address of Q-Base into the QIAcube Connect instrument. The Q-Base IP address can be found in the right information panel in the app. 12. Turn on the QIAcube Connect instrument and log in as an admin user.
  • Page 13 15. Enter the Q-Base IP address in the Q-Base URL field on the QIAcube Connect touchscreen. The IP address is shown in the QIAcube Connect app. Type the IP address into the field or scan the barcode (see screenshot below).
  • Page 14 4.3.1 Connecting to WLAN/Wi-Fi Note: Q-Base only supports connection to Wi-Fi networks with visible SSIDs and WPA2. 1. Press the WLAN tab to configure the Wi-Fi connection. 2. Press Scan to search for available Wi-Fi networks. 3. Select the desired Wi-Fi network from the list of Available networks.
  • Page 15 Connecting to LAN (static IP or DHCP) LAN connection with a static IP Note: If you would like to connect Q-Base to a LAN that does not support automatic assignment of IP addresses (i.e., does not support DHCP), you might require additional support from an IT professional.
  • Page 16 DHCP server. No further input is required. 2. Proceed with step 12 in section 4.3 (page 12). Note: The first time Q-Base is configured for LAN, there may be a delay of approximately 2 4 minutes to reach the provided Q-Base URL through the tablet app.

  • Page 17: Connecting Additional Tablets To An Existing Q-Base

    1. In the QIAcube Connect app, press the Configuration icon ( 2. Enter the IP address of the existing Q-Base. Note: The Q-Base IP address can be found in the QIAcube Connect app of the first configured tablet in the bottom left corner of the screen.
  • Page 18 Note: The Q-Base IP address can be found in the QIAcube Connect app of the first configured tablet in the bottom left corner of the screen. Note: Q-Base uses a self-signed certificate for the https connection. Therefore, the browser may issue a security warning. Ignore the warning or add an exception to access the Q-Base configuration.
  • Page 19 4. Click Unmount USB Drive before removing the USB drive. 4.5.4 Change admin password To change the Q-Base login password, enter the password into the Enter Password field. Re-type the password in the Confirm Password field, and click the Set Change Admin Password button. 4.5.5 Reboot of Q-Base Click the Reboot button to reboot the Q-Base.

  • Page 20: Factory Reset Of Q-Base

    Note: When performing a factory reset, all existing data including log files and settings will be deleted. The Q-Base password will be reset to the default password Qiagen123. The Q-Base will be rebooted and will start with the first time configuration (section 4.3). The USER1 LED will blink during the factory reset, and will turn off when the factory reset is complete.

  • Page 21: Insert/Remove The Microsd Card

    Note: The 32 GB microSD card has already been inserted during production. To remove the microSD card, pull it out from the holder. Use your small finger or a pair of tweezers to simplify the process. Q-Base User Manual 01/2019...

  • Page 22: Qiacube Connect App Features

    Available: the QIAcube Connect instrument is connected to Q-Base but no operation is in  progress.  In Use: the QIAcube Connect instrument is connected to Q-Base, and a run or operation is in progress. Q-Base User Manual 01/2019...

  • Page 23: Run Setup

    Based on the kit, material and protocol you select, all run setup information will be displayed in the app, similar to how it is displayed on the instrument. Run setup lets you select all protocols available on all instruments, either manually, by scanning the kit bar code or by selecting a favorite. Q-Base User Manual 01/2019...

  • Page 24: Maintenance

    5.5 In-app notification In-app notification informs you about certain instrument events, such as Run finalized or Run stopped. Pressing the bell icon will provide more information about the message and event. Q-Base User Manual 01/2019...

  • Page 25: Troubleshooting

    Q-Base device in the device list during the first installation? The tablet and Q-Base try to connect via Bluetooth. When you turn on Q-Base, the Bluetooth module is automatically switched on for 10 minutes. Make sure that Bluetooth is enabled on the tablet and that the installation procedure is started from the QIAcube Connect app within 10 min, by pressing the Configuration icon.
  • Page 26 Each time a QIAcube Connect instrument is turned on, all data (e.g., protocol files) will be uploaded to Q-Base. During this upload phase, the app is not able to show the files that have not yet been uploaded for run setup. Wait for 10 minutes and retry.
  • Page 27 Make sure that you enter https:\\IP-address:10000 in your internet browser window ( IP-address is the actual IP address of your Q-Base). Do not enter just the IP address. Q-Base uses a self-signed certificate for the https connection. Therefore, the browser may issue a security warning. Ignore the warning or add an exception to access the Q-Base configuration.

  • Page 28: Glossary

    The user must enter the IP address during the first configuration if selecting static IP, and this IP address will be assigned to Q-Base. Local area network; a wired connection between one or more devices to a particular network.

  • Page 29: Appendix A Technical Details

    QIAGEN GmbH QIAGEN Strasse 1 40724 Hilden Germany An up-to-date declaration of conformity can be requested from QIAGEN Technical Services. 8.3 Certificates For certificates, refer to the Reliagate 10-12 user manual from Eurotech. https://www.eurotech.com/en/products/iot/multi-service-iot-edge-gateways/reliagate-10-12 8.4 Waste Electrical and Electronic Equipment (WEEE) For WEEE details, refer to the Reliagate 10-12 user manual from Eurotech.

  • Page 30: Appendix B Ordering Information

    Micro) and SanDisk 32GB Class 4 Micro SD SDHC For up-to-date licensing information and product-specific disclaimers, see the respective QIAGEN kit handbook or user manual. QIAGEN kit handbooks and user manuals are available at www.qiagen.com or can be requested from QIAGEN Technical Services or your local distributor.

  • Page 31: Version History

    (Blootooth SIG, Inc.); Internet Explorer ® (Microsoft Corporation). Registered names, trademarks, etc. used in this document, even when not specifically marked as such, are not to be considered unprotected by law. HB-2620-001 01/2019 1115953 © 2019 QIAGEN, all rights reserved. Q-Base User Manual 01/2019...
  • Page 32 Technical Support www.support.qiagen.com Q-Base User Manual 01/2019 1115953 01/2019 HB-2620-001...

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