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Qiagen Q-Base User Manual

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March 2019
Q-Base
User Manual
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Summary of Contents for Qiagen Q-Base

  • Page 1 March 2019 Q-Base User Manual Sample to Insight__...

  • Page 2: Table Of Contents

    Power requirements ..................9 Connecting Q-Base to your network .............. 9 Connecting additional tablets to an existing Q-Base ........22 Administration of Q-Base via the Q-Base Administration Portal ......22 Factory reset of Q-Base ................27 Insert/remove the microSD card ..............27 QIAcube Connect App Features ................28 Instrument status ..................28...
  • Page 3 Certificates ....................34 Waste Electrical and Electronic Equipment (WEEE) .........34 FCC Declaration ..................34 Appendix B – Ordering Information ................35 Ordering Information ....................35 Revision History .....................35 Q-Base User Manual 03/2019...

  • Page 4: Introduction

    1 Introduction Before using the Q-Base, it is essential that you read this user manual carefully and pay attention to the safety information. The instructions and safety information must be followed to ensure safe operation of the instrument and to maintain the instrument in a safe condition.

  • Page 5: Intended Use Of The Qiacube Connect

    Wi-Fi. Once installed, Q-Base does not require regular operation or maintenance activities. The QIAcube Connect App and Q-Base are to be used in a laboratory setting by trained personnel. The QIAcube Connect App and Q-Base are intended for molecular biology applications. These products are not intended for the diagnosis, prevention or treatment of a disease.

  • Page 6: Requirements For Qiacube Connect Users

    No special requirements Installation, routine use and Laboratory technicians or Appropriately trained maintenance equivalent and experienced personnel familiar with use of computers and automation in general Servicing QIAGEN Field Service Trained and authorized Specialists only by QIAGEN Q-Base User Manual 03/2019...

  • Page 7: Safety Information

    2 Safety Information Before installing or using Q-Base, it is essential that you carefully read the user manual provided by the hardware supplier Eurotech and pay attention to their safety information. The instructions and safety information in this user manual must be followed to ensure safe operation of the instrument and to maintain the instrument in a safe condition.

  • Page 8: External Features Of Q-Base

    Power cord socket Note: The ETH1 port can be used to connect USB port Q-Base to your local network (LAN). RJ-45 Ethernet port (ETH 0) Green LED indicator for Bluetooth on/off (first LED; USER1 LED) Note: The ETH0 port can be used to Blue LED indicator for power on/off (last LED;...

  • Page 9: Installation Procedures

    4.1 Site requirements Q-Base must be connected to the same network as the QIAcube Connect instrument and the tablet. Q-Base does not need to be located in close proximity to enable proper connection to the QIAcube Connect. 4.2 Power requirements Q-Base requires the following power supply: 100–240 V AC, 50/60 Hz...
  • Page 10 1. Insert the Wi-Fi/Bluetooth dongle into one of the Q-Base USB ports (see Section 3.1, “External features of Q-Base”). 2. If you want to connect your Q-Base to a wired network, plug the LAN cable into ethernet port ETH1. Important: Do not use Ethernet port ETH0 for the LAN connection.
  • Page 11 11. Enter the LAN or Wi-Fi settings as described in sections 4.3.1.1 or 4.3.1.2 before proceeding with step 12. Note: Do not press Finish Configuration before you have entered the IP address of Q-Base into the QIAcube Connect instrument. The Q-Base IP address can be found in the information panel on the right-hand side of the screen.
  • Page 12 12. Switch on the QIAcube Connect instrument and log in as an admin user. 13. On the QIAcube Connect touchscreen, select the Configuration tab, and then select the Q-Base tab as shown below. 14. Make sure that the box next to Communication enabled is checked.
  • Page 13 15. Enter the Q-Base IP address in the Q-Base URL field on the QIAcube Connect touchscreen. The IP address is shown in the QIAcube Connect App (see step 11, above, and screenshot below). Type the IP address into the field or scan the 2-D barcode (see screenshot below).
  • Page 14 4.3.1.1 Connecting to WLAN/Wi-Fi Note: Q-Base only supports connection to Wi-Fi networks with visible SSIDs and WPA2. 1. Press the WLAN tab in the QIAcube Connect App to configure the Wi-Fi connection. 2. Select the desired Wi-Fi network from the list of Available networks.
  • Page 15 Connecting to LAN (static IP or DHCP) • LAN Connection with static IP Note: If you intend to connect Q-Base to a LAN that does not support automatic assignment of IP addresses (i.e., does not support DHCP), you might require additional support from an IT professional.
  • Page 16 This section describes how to initially set up Q-Base within your network and ensure the connection to your QIAcube Connect instrument, without using Bluetooth. Note: If you intend to connect Q-Base to your LAN, and your LAN does not support automatic assignment of IP addresses (not supporting DHCP), you might require support from an IT professional.
  • Page 17 Q-Base Administration Portal. Note: Q-Base uses a self-signed certificate for the https connection. Therefore, the browser may issue a security warning. Ignore the warning or add an exception to access the Q-Base configuration. The screen shown below will appear on the personal computer.
  • Page 18 7. Select Network Settings from the menu on the left-hand side. Note: You will not be able to change any other Q-Base settings while you are connected via ETH0 port. To access other settings, finish the network setup and then access the Q-Base Administration Portal through your local network, as described in Section 4.5.
  • Page 19 Q-Base tab as shown below. 11. Make sure that the box next to Communication enabled is checked. 12. Enter the Q-Base IP address in the Q-Base URL field on the QIAcube Connect touchscreen (marked in red in the screenshot below).
  • Page 20 Connecting to LAN (static IP or DHCP) • LAN Connection with Static IP Note: If you intend to connect Q-Base to a LAN that does not support automatic assignment of IP addresses (i.e., does not support DHCP), you might require additional support from an IT professional.
  • Page 21 1. In the IP address field, enter the IP address that should be used for the Q-Base. 2. In the Subnet mask field, enter the subnet mask that should be used for the Q-Base. 3. Optional: Enter the DNS server in the DNS server field.

  • Page 22: Connecting Additional Tablets To An Existing Q-Base

    1. In the QIAcube Connect App, press the Configuration icon ( 2. Enter the IP address of the existing Q-Base. Note: The Q-Base IP address can be found in the QIAcube Connect App of the first configured tablet in the bottom-left corner of the screen.
  • Page 23 Ignore the warning or add an exception to access the Q-Base configuration. 3. Enter the login id and the password that was set during initial Q-Base set up (Section 4.3). 4. You can now access the Maintenance features, System Time Settings and Instrument Administration via the sidebar on the left.
  • Page 24 Click the Reboot button to reboot the Q-Base. Note: If you are using the Wi-Fi/Bluetooth dongle, the Q-Base may not be able to use Wi-Fi and Bluetooth after the reboot. This can be resolved by restarting the Q-Base manually (unplug the power cord for a few seconds).
  • Page 25 4.5.6 System time settings 1. Select System Time Settings from the sidebar of the Q-Base Administration Portal. 2. Use Date Settings and Time Settings to change the date and time and to select a time zone. 3. Press Update System Date & Time button.
  • Page 26 If a QIAcube Connect instrument shall no longer be visible in the app, e.g., because it is no longer connected to the Q-Base, it can be disabled in the Instrument Administration function. 1. Select Instrument Administration from the sidebar of the Q-Base Administration Portal.

  • Page 27: Factory Reset Of Q-Base

    7 in Section 3.1, page 8) will blink during the factory reset, and will turn off when the factory reset is complete. Note: If you are using the Wi-Fi/Bluetooth dongle, the Q-Base may not be able to use Wi-Fi and Bluetooth after the reboot. This can be resolved by restarting the Q-Base manually (unplug the power cord for a few seconds).

  • Page 28: Qiacube Connect App Features

    If multiple instruments are configured, the app home screen will show an overview of instrument status for each instrument. Three possible instrument statuses can be displayed: Offline: the QIAcube Connect instrument is not connected to Q-Base (e.g., instrument is switched  off).

  • Page 29: Run Setup

    QIAcube Connect touchscreen. All run setup information will be displayed in the app in the same way as it is displayed on the instrument touchscreen. Run setup allows selection of all protocols, either manually, or by scanning the kit bar code, or by selecting a favorite protocol. Q-Base User Manual 03/2019...

  • Page 30: Maintenance

    5.5 In-App notification In-App notification informs you about certain instrument events, such as “Run finalized” or “Run stopped”. Pressing the bell icon will provide more information about the message and event. Q-Base User Manual 03/2019...

  • Page 31: Troubleshooting

    For data exchange, make sure that the QIAcube Connect, the Q-Base and the tablet are connected to the same network. Make sure that the Q-Base IP address has been entered in the configuration dialog of the QIAcube Connect and that communication has been enabled. For details refer to Section 4.3.
  • Page 32 Wait for 10 minutes and retry. 6.3.1.6 How can I retrieve a forgotten password? If the password is lost, it can be reset by performing a factory reset of Q-Base (see Section 4.6, “Factory reset of Q-Base”). 6.3.1.7 Can the number of run records be changed? Yes, the number of run records can be set using the Q-Base Administration Portal.

  • Page 33: Glossary

    The user must enter the IP address during the first configuration if selecting static IP, and this IP address will be assigned to Q-Base. Local area network; a wired connection between one or more devices to a particular network.

  • Page 34: Appendix A - Technical Details

    QIAGEN GmbH QIAGEN Strasse 1 40724 Hilden Germany An up-to-date declaration of conformity can be requested from QIAGEN Technical Services. 8.3 Certificates For certificates, refer to the ReliaGATE 10-12 user manual from Eurotech. https://www.eurotech.com/en/products/iot/multi-service-iot-edge-gateways/reliagate-10-12 8.4 Waste Electrical and Electronic Equipment (WEEE) For WEEE details, refer to the ReliaGATE 10-12 user manual from Eurotech.

  • Page 35: Appendix B – Ordering Information

    Micro SD SDHC For up-to-date licensing information and product-specific disclaimers, see the respective QIAGEN kit handbook or user manual. QIAGEN kit handbooks and user manuals are available at www.qiagen.com or can be requested from QIAGEN Technical Services or your local distributor.
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  • Page 39 ® (The Mozilla Foundation). Registered names, trademarks, etc. used in this document, even when not specifically marked as such, are not to be considered unprotected by law. HB-2620-002 03/2019 1117167 © 2019 QIAGEN, all rights reserved. Q-Base User Manual 03/2019...
  • Page 40 Technical Support www.support.qiagen.com Q-Base User Manual 03/2019 1117167 03/2019 HB-2620-002...

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