Canon Selphy CP520 Printing Manual page 11

Printing from Computers
• Did you install the printer driver according to correct procedure?
• Is the printer connected directly to a port on the computer with a USB cable? The
printer may not operate correctly if it is connected to a computer via a USB hub.
• A USB cable for connecting the printer to a computer is not supplied with the
product. Please use a commercially available USB cable.
Problems Specific to Windows
• Is the printer set to offline? Right-click the printer icon and cancel the offline setting.
Problems Specific to Macintosh
• Is the printer registered on the Printer List?
Cannot print a particular image
Image data may be corrupted.
Only JPEG images can be printed.
Images sizes in excess of 8000 x 6000 pixels cannot be printed.
Cannot print cleanly...
Did you set paper specific to SELPHY CP series printers in the cassette with the
shiny side upward as required?
• If the ink sheet becomes dusty, blow it clean with a blower brush or similar device.
• If narrow stripes appear, remove the ink cassette and slide the supplied cleaner in and
out two or three times to clean the interior of the printer
Has condensation formed within the printer?
• Leave it to dry at room temperature for a while.
Experiencing numerous paper jams...
Place 18 or fewer sheets of paper in the paper cassette (12 or fewer for Wide
size sheets). Moreover, do not place more than 9 sheets of printed paper on top
of the paper cassette.
Is the paper folded or bent?
Can't print the specified number of prints. Paper is left over.
The following actions waste ink sheet capacity.
• Repeatedly turning the printer on/off without printing.
• Cancel printing while printing is in progress.
• Pulling on the ink sheet.
• While printing multiple copies, removing the ink cassette when the paper has run out.
(Do not remove the ink cassette when removing and refilling the paper cassette.)
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