Customer Setup; Problem Determination - IBM 3174 Introduction Manual

Customer Setup
Many components of the 3174 Establishment Controller subsystem are designated
as customer setup units. These offer such advantages to the customer as early
availability and greater flexibility in the installation and relocation of the
components. Each customer setup unit is shipped with specific documentation
instructions. For a list of customer setup units, see "Choosing the Right Book from
the 3174 Library" on page iii.
Problem Determination
The 3174 Controller, as a component of the 3270 Information Display System,
provides specific problem determination procedures as part of its programming
network. Some of the devices come with their own problem determination code.
For example, the 3299 Terminal Multiplexer and the display stations are shipped
with problem determination information. The IBM 3270 Personal Computer is
supported by diagnostic aids that are provided on its own diskette.
Diagnostic aids such as those supplied with the IBM 3270 PC are intended for the
system operator. Other problem determination procedures are provided at the
host end. The following IBM software products provide problem determination
procedures at the host:
• NetView™
• Display Exception Management Facility (DEMF)
• Network Error Management Facility (NEMF)
• Facility Error Recognition System (FERS).
NetView is a trademark of International Business Machines Corporation.
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IBM 3270 Information Display System 3174 Establishment Controller Introduction