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Source device issue
A beeping sound is heard when my PC is booting.
Other issue
The product smells like plastic.
The monitor appears tilted.
Audio or video cuts out intermittently.
Small particles are found on the edges of the product.
When I try to change the PC resolution, a message
defined resolution is not currently
supported." appears.
There is no sound from the speakers in HDMI mode when a
DVI-HDMI cable is connected.
HDMI Black Level
is not functioning properly on an external
device with HDMI YCbCr output.
There is no sound in HDMI mode.
If a beeping sound is heard when your PC is booting, have your PC serviced.
The plastic smell is normal and disappears over time.
Remove and then attach the stand again to the product.
Check the cable connection and connect it again if required.
Use a standard cable.
The particles are part of the product design. The product is not defective.
The message
"The defined resolution is not currently
"The
resolution exceeds the maximum resolution of the display.
To resolve the issue, change the PC resolution to a resolution supported on the display.
DVI cables do not transmit sound data.
Make sure to connect the audio cable to the correct input port to enable audio.
This function is available only when a source device with RGB signal, such as a DVD player and
STB, is connected to the product to HDMI cable.
Displayed picture colors may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.
If these issues occur, connect an audio cable along with the HDMI cable.
Some PC graphics cards may not automatically recognize HDMI signals that do not include
sound. In this case, manually select a sound input.
supported." appears if the input source
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