Sony VAIO PCGNV200 Series User Manual page 144

Frequently asked questions
What do I do when my program stops responding or crashes?

Try restarting your computer.
1. Click Start on the Windows
2. Click Restart.
 If restarting your computer does not work, contact the software publisher or designated provider for technical
support. See Program Support Information
Why does the message, "You must insert the Application CD into your optical drive" appear, and the program does not
start?
 Some titles require specific files that are located on the Application Recovery CD. Insert the disc, and try starting the
program again.

Your optical drive may not be reading the disc.
 Make sure you place the CD in the tray with the label facing up.
 Make sure the optical drive is properly installed in the multipurpose bay. See
more information.
Which program do I use for CD-R/CD-RW functions?
Use the preinstalled Sony SonicStage program and Windows
model you purchased is preconfigured with all of the necessary components for CD-R and CD-RW capability.
You can also download the RealJukebox CD-burning component to create CDs, but it may interfere with your computer's
normal system operations.
Why can't I use the DVgate program?
If your computer is using the Ultimate Battery Life profile as a power saving mode, you cannot use the DVgate
Please select another profile. Preferably, connect your computer to AC power when using these features.
taskbar, and click Turn Off Computer.
®
for contact information.
software to create CDs on your VAIO
®
Using the Multipurpose Bay
computer, if the specific
®
for
program.
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