Hoover AIR MINI HC87-AM-S User Manual page 7

WARNING: To reduce the risk of personal injury, unplug the vacuum cleaner before performing maintenance/
troubleshooting checks.
Is there an accessory missing?
• C heck the Machine Overview section in this guide or the box that the machine came in to make sure that the
part is definitely included in your unit.
• If it is missing, we're here to help. Simply visit www.hoover.ae
Why won't the vacuum cleaner pick up?
• T he filters may need cleaning, please refer to the Maintenance section of this user guide
• T he separator may be clogged, please refer to the Maintenance section of this user guide
• There may be a blockage in the hose, please check the hose and remove the blockage
• T he dirt container may be full or blocked, please refer to the Maintenance section of this user guide
• The dirt container may be incorrectly installed, please ensure the dirt container is locked in place
Why won't the accessories pick up properly?
• The accessory may be broken
What do I do if an accessory/the unit becomes damaged or broken?
• P lease check if the damage is with the accessory or the unit. To do this, firstly remove the accessory from the
unit and check if there is suction from the hose. If there is suction from the hose this confirms that the damage
is with the accessory. Please visit www.hoover.co.ae
• I f having done the above checks, checked the hose for blockages and cleaned the filters there is still no
suction/limited suction from the hose, please visit www.hoover.ae
Why is dust escaping from the vacuum?
• T he filters may not be installed correctly, please refer to the Maintenance section of this user guide
• T he dirt container may be full or blocked, please refer to the Maintenance section of this user guide
• T he filters may need cleaning, please refer to the Maintenance section of this user guide
• There may be a blockage in the hose, please check the hose and remove the blockage
Why does my vacuum cleaner have no power?
• I t may not be plugged into the electrical socket correctly. Ensure that the plug is pushed into the electrical
socket securely
• The electrical socket may not be working. Check the fuse or breaker and consult an electrician
• T he motor thermostat may have tripped. Switch off and unplug the vacuum cleaner. Check the unit for
blockages, clean the filters – please refer to the Maintenance section of this user guide and clean the
separator – please refer to the Maintenance section of this user guide. Leave the vacuum cleaner for 24 hours
before switching the vacuum cleaner back on
Why does the vacuum cleaner cut out?
• T he motor is equipped with a thermal cut-out. If for any reason the unit should overheat, the thermostat will
automatically turn the unit off. Should this occur, unplug the vacuum cleaner from the electrical socket and
turn off the switch. Remove and empty the dirt container. Check the hose for blockages. Clean the filters. Allow
the unit to cool for approximately 1 hour (if you have cleaned the filters you will need to wait 24 hours for the
filters to dry before putting them back in the machine)
What do I do if the unit becomes damaged or broken?
• We're here to help. Please visit www.hoover.ae
6
FAQs