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SEM 9900X Manual

Copies & prints vend station
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Version 3.7
www.sem.ca
April 2017
Part #: i01081

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Summary of Contents for SEM 9900X

  • Page 1 Version 3.7 www.sem.ca April 2017 Part #: i01081...

  • Page 2: Table Of Contents

    Troubleshooting your vend station ...................... 38 Parts description ..........................42 Annex 1 — Connecting an auxiliary control device on the 9900X ............ 48 Annex 2 — DB-15 pin-out on X6 standard interface ................ 49 Annex 3 — Filling up coin tubes ......................49...

  • Page 3: Introduction

    Thank you for purchasing the 9900X Coin-op from SEM inc.! Multifunction copiers now offer you multiple selections for paper size, color, duplex printing, scans to email, fax, etc. The 9900X Series has been de- signed for this generation of copiers while bringing you a simpler program- ming, and a simpler way to connect your system to a copier.

  • Page 4: Definition Of The Terms Used In This Manual

    Definition of the terms used in this manual Below is the description of all the terms used in this manual. Take a mo- ment to be acquainted with those terms. You will see them often in the man- ual. Terms Meanings Audit Accounting information.
  • Page 5 Duplex Double-sided copy Enable Permission given by the Vend Station to the copier to make a copy. It can also refer to the two wires the Vend Station is shorting to instruct the copier about the possibility to make a copy. Exit delay Time delay between the coin return order and the dis- pensing of coins.

  • Page 6: Installing Your Vend Station

    Installing your Copies & Prints Vend Station does not require any specialized skills or tools. The 9900X is too heavy to be attached directly onto a copier like before. Only three options are available. You can either install it on the ST2 Floor Stand, the FL2 Protective Cage, or directly on a wall.
  • Page 7 To install it on an FL2 Protective Cage: 1. Make sure small swivel wheel is under the FL2 door. Do not install the Vend Station if wheel is missing. Installing the Vend Station on a door without the wheel will damage the FL2 frame and door when you open it. 2.
  • Page 8 In case of doubt, consult a specialist. 3. Use a minimum of four holes. For a safer installation, use six holes. 4. Secure the power cord and copier harness so that nobody, including the cleaning person, can damage them. 9900X Back door Use a minimum four holes.

  • Page 9: Description Of Your Vend Station System

    Description of your Print & Copy Vend Station Coin insertion slot large enough for largest coins on the market Coin/Card push button (a.k.a escrow) 4-line, 20-character bright blue display By-pass lock for free access to copier NAMA-size plate and opening for optional card reader (proprietary or Credit Card reader) T-handle with plug lock Large escrow pocket offering easy access to customers...

  • Page 10: Inside Your Vend Station

    Inside your 9900X Vend Station Coin insertion slot Coin/Card return push button (a.k.a. escrow) LCD Display Bypass cam lock X6 Main circuit & programming buttons Smart card system installed in upper NAMA hole (optional) Bill acceptor installed in lower NAMA hole (optional)

  • Page 11: The X6 Circuit And Its Interfaces

    The X6 Circuit and its Interfaces The 9900X Vend Station uses the X6 circuit platform. The platform requires an additional interface. The interface goes piggyback on the platform. The Standard Interface enables you to connect your vend station to any cop- ier not using a serial port for communication with an external device.

  • Page 12: Connecting Your Vend Station To A Copier

    Connecting your Vend Station using the Copier Type System SEM Inc. has developed an exclusive and intuitive way to connect your Vend Station to your copier. When ordering your Vend Station, you MUST specify for which copier it is intended for. If you change your copier after the Vend Station has been installed and if this change requires an harness change, you will need to purchase a new harness.

  • Page 13: Connecting Your Vend Station To A Computer

    Connecting your Vend Station to a computer The 9900X payment station can be connected to a computer (PC) to estab- lish a communication with a software. As of writing this manual, the 9900X works with the following print management software:...

  • Page 14: Programming Your Vend Station

    Programming your Vend Station Your 9900X Vend Station is much easier to program than any other similar product on the market. The programming is divided in different sections called menu. Each menu regroups all parameters having a common func- tion.

  • Page 15: The Audit - # 1 Of 6

    You can also download the audit using Hyperterminal from Windows. Hyperterminal can be found in the Accessories/Communication section of any Windows from 3.1 to XP. Harness A03330 is required from SEM. The communication protocol is Serial 9600, N, 8, 1, none. You also need to go in the ASCII set up and click on Append Line feed.
  • Page 16 (Simplex, black & white, one format). Many other counters will be visible when the 9900X is connected to a PC or a copier of- fering multiple vend prices according paper size and others. Among those counters are "Coins not remitted", and others.

  • Page 17: A Bit More Details About The Audit

    If you have an MDB Level 2 coin changer (3-tube or 4-tube), the inventory information sent by the coin changer to the 9900X is very limited. There are only two coin level sensors in each tube: Low & High. Between those, the coin changer does not know how much coins there is in the tube.
  • Page 18 Coins not remitted This meter will show activity only if you have an MDB Level 3 coin changer, for instance a 5-tube/6-tube coin changer, supporting Alternative Payout. In MDB Level 3, the X6 tells the coin changer to give out an amount (i.e. $3.25) and the coin changer decides by itself from which tubes it will dispense that amount based on the current coin level.
  • Page 19 Furthermore, many copiers will send two debit pulses for duplex copies thus increasing this meter twice when in fact only one copy was done. It is possible to print the audit using the printer kit #K01440 available from SEM Inc.

  • Page 20: System Parameters - # 2 Of 6

    System parameters -- # 2 of 6 This menu leads you to the different parameters you need to program in your Vend Station. Those apply to the entire operation no matter the type of copier connected to your system. Some menus may not be visible depend- ing if it refers to a peripheral not detected on power up.
  • Page 21 card reader for your copier, the ROM and SITE codes are written. An exam- ple of this can be C0 164. C is the STX code in hexadecimal, 0 is the ROM code in decimal, and 164 is the site code. STX Code The STX value requires that we talk about the hexadecimal system.

  • Page 22: Force A Vend

    Card type The card type is also important. It has to be set according to the system you are using. You have the choice between ITC and Other. If the SITE, the STX, the ROM and Card Type are not programmed correctly, your Vend Station will not accept your prepaid magnetic stripe cards.

  • Page 23: Languages

    Dispenser type The X6 circuit that is in your 9900X vend station is the same there is in the 9910X payment station. This 9910X does the same thing the 9900X does but in addition, at the base, there is enough room to add a dispenser. This dispenser can either be a coin/token dispenser or a card dispenser.

  • Page 24: Cashless Mode

    Cashless mode The payment station 9900X is now capable of functioning with two types of card reader: Prepaid or Credit. It cannot have both. It's one of the other Prepaid means any type of card that was previously loaded with credits. It can be a magnetic stripe, a chip card, etc.

  • Page 25: Behaviour Of The 9900X When A Cc Is Used

    CC Gateway/Processor. An amount is then transferred to the coin-op. That amount is programmable in your CC Merchant Account cloud server. Let's presume it is $20. The display of the 9900X will say Credit $20.00. Upon each copy, the credit decreases by the price of the copy.

  • Page 26: Copier Parameters - # 3 Of 6

    Copier Type with Standard Interface (see page 11) The 9900X Series Vend Station offers you an easier way to connect and program your Vend Station. You just have to program the copier type ac- cording to the specifications on the communication harness.

  • Page 27: Type 1 To 15, And None

    Type 1 Standard black & white copier using the usual Key Counter connector. Har- ness is made of 2 pairs of wires; two for the enable (loop) and two for the debit pulse coming from the copier. Type 2 Standard black & white copier offering two prices (pulse B), simplex. Type 3 Black &...
  • Page 28 None Type "None" refers to the 9900X connected to a PC rather than a copier thus disabling the price setting in the 9900X. In such a case, the 9900X nor- mally communicates with a Print Release Station, an Account-based Value- adding station, or any other software applications requiring a pay-station.

  • Page 29: Pulse Length

    Pulse length Pulse length is the minimum time a debit pulse must last in order to be taken into account by the Vend Station. If it is shorter, the Vend Station sees the pulse but disregards it as a non-valid pulse. It is not necessary to match the pulse length setting with the actual length of the debit pulse coming from the copier.

  • Page 30: Disable Delay

    Please refer to the copier manual for the proper setting in the copier. If there is no communication between the copier and the Vend Station, an error message will be visible on the display of the 9900X, on the copier's display or on both displays..

  • Page 31: Value Parameters - # 4 Of 6

    The diagram below shows a 9900X equipped with a coin changer, a prepaid card reader, and an external access key-pad device. Those menus will not be visible if those are...

  • Page 32: Copy Prices Cash

    Blue = Decreases (  ) the value that flashes. Note that if you are connecting the 9900X to a PC or an embedded so- lution in a copier, the vend prices here have NO EFFECT. Consult the software manual for more information on price setting.

  • Page 33: Pulse Per Copy

    Pulse per copy This parameter enables you to set a certain quantity of pulses to send out to an auxiliary device connected in your Vend Station. The perfect example of such a device would be a keypad pulse type control device. That device connects into the Vend Station, which in turn connects to the copier.

  • Page 34: Currency Setting

    Currency settings Currency setting enables instructing your 9900X on the currency to accept for different purposes. You can set the currency for Vend Station sales (copy), for PC sales (when attached to a print or value-adding software), for card value adding, and when you are short of change in the tubes. All the settings can be different.

  • Page 35: By-Pass Limit

    Bypass limit copies The 9900X Vend Station limits the free copies made with the bypass key. Enter that limit of free copies here. The maximum limit you can set is 999. An 000 limit = unlimited. Each time the bypass key is turned, the display shows how many copies are left in the count.

  • Page 37: Firmware Version -- # 6 Of 6

    (format, B&W, colour, duplex). Your MFP may required to be pro- grammed accordingly. If the MFP does not send a debit signal on a print job, the 9900X cannot debit any amount. If the MFP allows a print job to come out direct, non-stop, even if there is a payment device attached to it, there is nothing the vend station can do.

  • Page 38: Troubleshooting Your Vend Station

    You will find in the next pages a quick guide on troubleshooting. Most com- mon problems are explained. For other types of problem you can call our service department during regular business hours at 1-888-334-7569 (Eastern Standard Time) or send an email at support@sem.ca. Trouble Causes...
  • Page 39 Defective bill acceptor. Unplug Station from wall and replace with MDB bill acceptor. Apply power back and test. Bills will go inside bill That bill is set to NO in Set to YES (refer to cur- acceptor will the Currency settings. rency settings in Value come out right away Parameters section).
  • Page 40 Vend Station. MCU? and the 9900X. Check where you are taking your pulse from. Check harness between copier and 9900X. Red and white wires carry the pulse on most copier harness. If harness and connections are OK, the copier is not sending the pulse on key counter plug.
  • Page 41 If the change returned Make sure your connec- indicates the amount deb- tion is secured. Check ited was a multiple of one for the pulse blind. If the of the prices (2 x A, 3 x A, blind is too short and if the same for B), the Sta- the pulse from the copier tion is probably detecting...

  • Page 42: Parts Description

    Parts description In the next pages, you will find the parts catalogue for your Vend Station. Please use the appropriate number when ordering parts from us in order to facilitate the identification of parts. Most parts are generally in stock and can be shipped on the next business day.
  • Page 43 Installing/Removing Bill Acceptor Description Part # Kept nut 8-32 (4 pieces) B00520 NAMA Plate (not visible; normally covering hole) S02461 All standard MDB Protocol bill acceptors will normally fit in hole. If you are installing the bill acceptor as an add-on, do not discard the NAMA plate you will be removing.
  • Page 44 Description cabinet top Position Description Part # Coin changer Kept nut 8-32 (4 pieces) B00520 NAMA cover Plate S02461 X6 Board assembly A07100 By-pass lock assembly A00590 Display flat harness A06970 Ground washer star (+ one kept nut B00520) B00980 9900 Coin return spring S00380 “E”...
  • Page 45 Main Circuits and Display Position Description Part # Nylon bushing # 8 - ¼” (2 pieces) B01080 6-32 5/8” Hexagonal nylon stand-off (2 pieces) B00150 6-32 ¼” machine screw (5 pieces) B00090 Lock nut 8-32 B00530 Wing nut 8-32 B01290 X6 Main Circuit A06280 X6 Expansion board (standard)
  • Page 46 Description cabinet bottom Position Description Part # Wing nut 8-32 (2 pieces) B01290 Kept nut 8-32 (8 pieces) B00520 Kept nut 10-32 (4 pieces) B00550 Coin box bracket S02597 Aluminum cable-tie S02955 Coin return bucket w/door A00140 Cable tie clip (3 pieces) B00815 Cable tie (not visible;...
  • Page 47 Description locking device Position Description Part # T-handle assembly w/o plug lock A00150 Carriage bolts 10-24 x 1 (2 pieces) B00990 Kept nut 10-24 (2 pieces) B00580 Kept nut 10-32 B00550 9900 Cage nut assembly (thread ½-13 nc) S02451 Main cabinet 9900 S02425 Back door 9900 S02435...

  • Page 48: Annex 1 - Connecting An Auxiliary Control Device On The 9900X

    Connecting an existing external control device in your 9900X. The 9900X offers you the capability of connecting an existing external de- vice such as a pin-pad controller directly into the 9900X. This will have the following advantage: No interference with the connection of your 9900X with the copier;...

  • Page 49: Annex 2 - Db-15 Pin-Out On X6 Standard Interface

    Please consult the instruction manual of the coin changer to set such a value or coin level. The 9900X has no control on the coin level in the tubes.

  • Page 50: Servicing

    Servicing The SEM X6 circuit is designed and manufactured with the utmost care and attention. However, a problem can eventually require a circuit replacement. If this should happen, you will greatly appreciate this unique feature. The entire memory of the X6 circuit, including the entire audit and all the different settings are stored in a small 8-pin removable chip you can move to the new X6 circuit.
  • Page 51 SEM Inc. for the client, including any loss resulting from equipment fail- ure or malfunctions, design or programming errors or any other use of the work carried out in this contract.
  • Page 52 This manual was written by our technical department. Even though the ut- most attention was given to writing this manual, errors may have slipped by unnoticed. Any comments, suggestions, or errors should be sent directly to: gilbert.guinard@sem.ca Telephone: 1-514-334-7569 Fax: 1-514-334-5922 support@sem.ca...

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