Troubleshooting - Panasonic FOMA P900iV Manual

Troubleshooting

Problem
The FOMA phone does not turn on.
(Cannot use)
Cannot dial by pressing keys.
Dial but cannot connect;
busy tone sounds.
" " appears and busy tone
sounds.
" " and "All lock" are displayed and
pressing keys null.
Pressing the side keys does not work
when the FOMA phone is closed.
Alert beeps.
Cannot charge.
(Call/Charging indicator does not
light.)
The display grows dark, showing
nothing.
Different ring tones sound for
incoming mail.
Images or melodies selected in
functions do not play; they play at the
default.
358
Check point
● Make sure the battery pack is correctly installed in place.
● Check if the battery runs empty.
● If the mova is usable in Dual Network Service, some services might
not be available to the FOMA phone. Is the FOMA phone usable?
Refer to "Dual Network Service Guide" for details.
● Check if "Keypad dial lock" is activated.
● Check if "Restrict dialing" is activated.
● Check if "All lock" is activated.
● Check if "Self mode" is activated.
● Check if you forget to enter the area code.
● Check if you dialed before hearing dialing tone.
● Check if " " appears.
● Check if you are out of service area or out of reach of radio waves.
● Check if "All lock" is activated.
● Check if "Side keys guard" is set to "ON".
● The battery runs short.
(Charge)
● Check if the battery pack is installed correctly in place.
● Check if the power plug of the adapter is securely inserted into
outlet.
● Check if the adapter and the FOMA phone is firmly connected.
(For AC adapter, make sure its connector is firmly connected to the
FOMA phone or a desktop holder.)
● Check if "Power saver mode" is activated.
● Check if the mail is from a party set with a mail ring tone selected
per mail address in Utilities.
● Check if the mail is from a party stored in a group and set with a
mail ring tone in Group Setting.
● Check if the UIM that was inserted when you downloaded images
or melodies is inserted.
Reference
p.54
p.61
p.304
p.219
p.157
p.215
p.221
p.66
p.60
p.60
p.215
p.222
p.62
p.54
p.55
p.60
p.191
p.182
p.183
p.52