Introduction; Warranty; Service - Conrad Electronic IR-CTRL Operating Instructions Manual

1.

Introduction

1.1 Warranty

Every IR-CTRL leaves our factory in good condition after being tested for proper functioning!
Conrad Electronic offers a warranty period of 12 months to cover the IR-CTRL. During this period any
possible transport damage caused during delivery, defects due to workmanship or deficiencies in
the IR-CTRL shall be corrected free of charge.
If the performance characteristics of the IR-CTRL should fail to meet your requirements, then you are
entitled to take advantage of our 14-day money back guarantee. For reimbursement of the invoiced
value of goods or crediting to your account, just return the IR-CTRL within this time period without any
signs of use in the original packaging.
The date indicated on the invoice or the store receipt shall be authoritative for the allotted time
period.
There are no parts located inside the module housing which require servicing by the user. The modu-
le housing may not be opened! In the event the housing is damaged, then every warranty claim
shall terminate!
Conrad Electronic shall bear no liability for consequential damage to tangible assets or persons,
which occur as a result of implementing the IR-CTRL!

1.2 Service

Conrad Electronics has a competent service team to advise and assist you. Every question shall be
answered as quickly as possible. Specific questions shall be passed on to the design engineers of
CTC.
To avoid any unnecessary delays we ask you to carefully check the operating instructions, the online
help functions of the programming software, the text files and examples and if possible the infor-
mation pages in the Internet prior to making an inquiry. In most cases you will find the answer to
your question there!
Please direct your inquiries to our After-Sales Service Department.
TKB Germany
Telephone
Monday - Thuesday 8h00 -12h00, 13h00 -16h00
Friday
0049 180/ 53 12 117
8h00 -12h00
English
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