Troubleshooting
Problem
Failing to establish a
connection between
your device and a PC
through a USB cable
Failing to establish a
connection between
your device and a cli-
ent through Wi-Fi
Recommended Action
•
Install the software. Run the instal-
lation program in the My Computer/
ZTEMODEM path
•
If the driver of your device is ab-
normal, uninstall and reinstall the
software.
•
Ensure that the Wi-Fi function is
enabled. Press the WPS button to
enable the Wi-Fi function.
•
Refresh the network list and select
the correct SSID.
•
Check the IP address, and ensure
that your client can automatically
obtain an IP address.
•
Enter the correct network key (Wi-
Fi password) when you connect the
client to your device.
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